Customer Ratings & Reviews

All Apple products that have bought are amazing…..

AppleCare makes ownership risk free. Always the Best!

I love this product!!!!! It enhances the sound and makes the interface so much more efficient

AppleCare is a good way to cover in the event your laptop, desktop needs any repairs to cover mishaps when operating your Apple devices. Purchased studio desktop. Fast and reliable excellent tool for an abundance of work.

Fastest processor good in editing videos and photos

Apple care is great, nice to have it with total tech membership

Investing in AppleCare for my Apple devices has been one of the best decisions I've made. It's like having a safety net, ensuring that even in the slip-ups and mishaps of daily life, my tech essentials are protected. First off, the customer service experience with AppleCare is unparalleled. The support staff are not only knowledgeable but also incredibly patient and empathetic. Whether it's a cracked screen from a sidewalk mishap or a mysterious issue that popped up out of nowhere, they handle every situation with a professionalism that's as smooth and reliable as the devices they're helping to fix. What really stands out about AppleCare is the comprehensive coverage it offers. It's not just about fixing things when they go wrong; it’s about ensuring your device operates at its best. The coverage includes accidental damage protection, which has saved me a substantial amount financially, and the process is as simple as visiting your local Apple Store or arranging a mail-in repair. Moreover, the extended warranty means I don’t have to worry about defects after the manufacturer’s warranty has expired. This extended peace of mind is invaluable, especially considering how integral these devices have become to my daily personal and professional life. AppleCare has proven time and again to be worth the investment. For anyone on the fence about purchasing AppleCare, consider this: it's not just an extended warranty; it's a promise from Apple to keep your device up and running, minimizing downtime and stress. In conclusion, AppleCare is a five-star service that I highly recommend to any Apple user. It enhances the experience and longevity of your device and provides exceptional peace of mind.

Awesome protection plan haven't had to use this but good to have it.

The AppleCare warranty provides several benefits to Apple product owners. Firstly, it extends the standard warranty of the device, providing coverage for up to two additional years. During the warranty period, any hardware issues with the device will be repaired or replaced free of charge. Additionally, the warranty provides access to Apple's technical support team, who can assist with troubleshooting and resolving any software issues that may arise. This can be particularly useful for users who are not particularly tech-savvy and require assistance with their device. AppleCare also covers accidental damage to the device, such as drops or spills, for an additional fee. Overall, AppleCare provides peace of mind and ensures that you are fully covered in the event of any issues with your Apple device.

AppleCare+ is a must-have for anyone who wants to protect their Apple devices from unexpected damage. This comprehensive protection plan covers accidental damage, including drops and spills, and extends the warranty coverage for your device. With AppleCare+, you can have peace of mind knowing that your device is covered by Apple's expert support and service. Whether you're using your device for personal or business use, AppleCare+ is a smart investment that will help you avoid costly repairs and replacements. So, if you want to keep your Apple device in top condition, AppleCare+ is definitely worth considering.

This is is such a good benefit to totaltech. Even if you only purchase one apple device a year it gives you the option to get your item serviced at apple or at at Best Buy with the same own warranty and replacement process. I’m a 20 year apple user, and lately I’ve had an even better experience at Best Buy than apple. Luckily if this changes the warranty applies equally at both brick and mortar stores!

AppleCare has been a game-changer for me when it comes to ensuring the longevity and reliability of my iPhone. With AppleCare, I no longer worry about accidental damage or hardware issues, as I know I'm covered. The best part is that if something does go wrong, I can rely on Geek Squad for repairs, eliminating the need to wait in long lines at the Apple Store. Having the peace of mind that my device is protected and that professional technicians can swiftly address any issues brings me great comfort. Geek Squad has consistently provided excellent service, efficiently resolving any problems with my iPhone. The convenience of their repair services is unparalleled, saving me time and hassle. Thanks to AppleCare and Geek Squad, I can enjoy my iPhone without the constant worry of unforeseen incidents or lengthy repair delays. I highly recommend investing in AppleCare for your device and utilizing Geek Squad for prompt and reliable repairs. It's a winning combination that ensures a stress-free and seamless experience with your iPhone.

Even if you never have to use it, the sense of security is always there!! Luckily our record with GREAT Apple Products is 99 out of 100 and this took care of the problem on the 1 issue we had

Best Buy price matches many places including Amazon. Rewards supercharge with the Best Buy Credit Card. Two years protection included on every purchase for no additional charge (AppleCare + if it is an Apple product!). Just do it..

We in my family have had to use apple care and it was great, thank goodness we had it.

I recently had to use this for a destroyed screen on a different phone and I am so glad I had it. For only $30, 45 minutes, and a very pleasant conversation with the Apple Store employee, my phone looked as if it was brand new. I never go without this on my apple products.

AppleCare+ is a great protection plan but sometimes can be costly…and this is one of the main reasons to become a Best Buy Total member, you get it as part of your membership! Especially if you have a iPhone, iPad, laptop or a portable device, this can end up saving you hundreds of dollars in the long run! Also, the majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you piece of mind for your purchases in case you need a repair or replacement for example.

If you are buying an apple product, then you need to get apple care. Chances are you will use it and will save you money in the end.

I recently decided to purchase AppleCare+ for my beloved Apple devices, and I must say, it has been an absolute game-changer in terms of customer satisfaction and peace of mind. This added protection plan has proven to be a worthwhile investment, and I highly recommend it to all Apple device owners. First and foremost, the comprehensive coverage provided by AppleCare+ is exceptional. It goes beyond the standard warranty, offering an extended period of support for both hardware and software issues. Whether it's accidental damage, battery replacements, or technical glitches, AppleCare+ has got you covered. Knowing that I have an extra layer of protection against unexpected mishaps or defects is incredibly reassuring. The convenience and ease of the AppleCare+ service are another significant advantage. Apple's customer support team is renowned for their expertise and professionalism, and they excel in delivering prompt and efficient assistance. Whether I've encountered a hardware problem or had a question about my device, their knowledgeable representatives have always been there to provide swift and courteous support. The ability to reach out to them via phone, chat, or even in-person at an Apple Store adds an extra dimension of convenience. The service experience with AppleCare+ is seamless and hassle-free. With the purchase of AppleCare+, you're entitled to two incidents of accidental damage coverage, subject to a service fee. I had the unfortunate experience of dropping my iPhone, resulting in a cracked screen. However, thanks to AppleCare+, I was able to get my device repaired quickly and professionally, without breaking the bank. The simplicity of the claims process, combined with the efficiency of Apple's authorized service providers, ensured a smooth and satisfactory resolution. The value for money that AppleCare+ offers is outstanding. Considering the cost of repairs or replacements without a protection plan, the upfront investment in AppleCare+ pays for itself in the long run. It not only safeguards your investment but also provides the confidence and assurance that your Apple device will be taken care of by the experts. The only minor drawback I've encountered is the limited coverage period. AppleCare+ extends the warranty and support for an additional two years, but it would be ideal if the coverage could be extended even further. In conclusion, AppleCare+ is an invaluable companion for any Apple device owner. The comprehensive coverage, exceptional customer support, and hassle-free service experience make it a must-have for protecting your valuable investments. While the coverage period could be longer, the peace of mind and convenience it provides more than make up for it. I highly recommend AppleCare+ to anyone looking to safeguard their Apple devices and enjoy a worry-free ownership experience.

Love that this comes with my purchases as a my Best Buy subscriber. Gives me peace of mind.