Customer Ratings & Reviews

I’m glad I added Best Buy Protection. For expensive gear and anything I use daily, the extra coverage is worth it just for the peace of mind. The monthly option is convenient, and it’s nice knowing you have support if something randomly fails or starts acting up outside the normal return window. It’s one of those things you hope you never need, but when you do, it can save you a lot of time and money. If you’re buying higher end electronics or anything you rely on for work or school, this is an easy add on.

I don’t usually go for extended protection plans, but Best Buy Protection completely changed my mind. I purchased it for my laptop and later for my smartwatch, and both experiences have been nothing short of excellent. What sets it apart is the peace of mind. When my laptop screen cracked after an accidental drop, Geek Squad had it repaired quickly with no hassle or hidden fees. The process was smooth, the support team was incredibly helpful, and I didn’t pay a dime out of pocket. It saved me hundreds. Another time, my smartwatch stopped charging, and they replaced it on the spot. No long waits, no arguing, just straightforward service that delivers exactly what was promised. Best Buy’s protection plan covers more than the manufacturer warranty, including accidental damage, which is a huge deal if you’re like me and always on the move. It’s also transferable if you sell the product, which adds value. Overall, Best Buy Protection is one of the few extended warranties I genuinely recommend. It’s affordable, reliable, and the support is top-tier. If you’re buying anything valuable from Best Buy, get the protection, you’ll thank yourself later.

These sound incredible with a punch! You can’t even feel them in your ear. Wouldn’t notice them if music wasn’t playing. I’ll recommend these 5/5. They sound pretty close to the Px8 over the ear by B&W. Overall quality headphones if price tag doesn’t bother you.

Upgraded from a g29 after 8 years, this wheel is miles ahead. It's quieter more powerful and a lot smoother. The steering wheel feels kind of cheaper and a bit plasticy but its comfortable and serves it's purpose. The only thing I didnt like was the table clamp for the wheel because it's plastic but I bolted it to my stand. I haven't had any issues with disconnecting or overheating. It does get hot having every setting maxed out after 30 - 40 minutes but I haven't noticed diminished performance.

Nugget ice machine works amazingly better than expected!!! Filled the whole bin within 3 hours

I’ve had an excellent experience with this home appliance insurance. Every time I’ve needed support, the service has been outstanding — the team is always friendly, helpful, and very professional. They make the process smooth and stress-free, which gives me peace of mind knowing my appliances are well protected. I truly appreciate their kindness and efficiency, and I highly recommend this insurance to anyone looking for reliable coverage and great customer service!

Honestly these are the best headphones I’ve ever used, I have big ears and the cups are so comfortable and don’t squish my ears at all. The sound is amazing and the quality of the headphones is unmatched. Worth every penny

Love the durability and very easy to use and clean. Love the color as well.

Pretty good protection. Haven’t used it yet but I feel like it’ll be good for an issue for the future.

I recently got a new tech device from Best Buy, and it has surpassed my expectations. The performance is top-tier, with quick and seamless operation. The display is gorgeous, with bright and vivid colors. Battery life is excellent, lasting all day with no issues. The build quality is solid and feels high-end. Highly recommend this product for anyone in search of premium technology.

So easy to use and makes great coffee. We have been wanting an espresso machine but this like all Ninja products is that and more. Not only does it make great espressos but it does cold brew, over ice and many others. So glad I bought this for my husband for Christmas!

Very good quality product. The experience in the new reality is fascinating, it's like being in another world, it's like feeling like you are the video game character in reality.

A headphone with excellent quality and very economical

Good experience buying and trading Samsung Galaxy watch classic

Purchased with my ROG Ally. A must have for a pricey device. I've bought the Spigen protection set: Glass protector, slim case and Travel case. but better to have it covered with BestBuy protection for any issue that could happen.

Total Tech Care is great. I always feel less stressed knowing that my purchase from Bestbuy will be fixed or replaced. No questions asked!!

Great sound, easy to set up, works well with my Dell!

You have to get it with a laptop purchase I wouldn't have a better experience without it to say the least. They helped with all my tech problems like realizing I needed a 60v+ wall connector and much more.

Ive already gotten my moneys worth with the help from geek squad

Oculus stopped working. Almost had it one year. So thankful that we got the membership. Our son loves it he finds working out fun and works out every day. The activities are fun for kids.