Customer Ratings & Reviews
See more imagesMotorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
- Model:
- PB770070US
- SKU:
- 10538383
Customer reviews
would recommend to a friend
- Rated 3 out of 5 stars
Didn't know what market place meant.
COLETTEM Posted
The product is great but when I tried to return it to store I couldn't return it to store because it was a marketplace purchase. I might not have gotten this phone if I knew that. I wanted best buy quality.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi COLETTEM, Thank you for sharing your feedback. We're sorry for the confusion and any inconvenience this has caused. Marketplace purchases are fulfilled by third-party sellers and are handled under their own return policies, which can differ from standard store purchases. Because of this, returns or exchanges usually need to be processed directly through the seller or through the Best Buy support team. We recommend contacting Best Buy with your order details so they can review the purchase and advise on the available return options. -Mitch
