Customer Ratings & Reviews
See more imagesMotorola - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
- Model:
- PB770019US
- SKU:
- 6625234
Highly rated by customers for:
Customer reviews
Rating 4.5 out of 5 stars with 187 reviews
Top Mentions
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- Rated 5 out of 5 stars
Moto Razr Ultra 2025 is a Hit
Jiggy1971 Posted
Great build quality. Phone slips in your pocket and transforms to a nice large, bright detailed screen, no lag. Closed the front screen offers a lot of functionality. Excellent speaker. Excellent connectivity. Battery life is nice. Charging is quick. Cameras take bright, crisp, natural pictures and videos. Video may lag at times. For the price I paid, there isn't a phone that compares. Pick one up while they are available!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Jiggy1971, thank you for sharing your feedback. We’re glad to hear you’re enjoying the design, display, performance, and overall experience of the Moto Razr Ultra, including the front screen functionality and camera results. We appreciate you taking the time to provide such detailed comments and recommendations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
First flip phone, loving it!
Skylar Posted
I really like my first folding phone. I'm a smartphone nerd, coming from an S24 Ultra. I've used many kinds of smartphones from Samsung, Apple, LG, Motorola, and Google. I bought it early from Best Buy since it came with the free Clicks keyboard which I'm enjoying using. The battery life is great, as good as my S24 Ultra was when I first got it. Same with screens, both bright and vibrant. The crease doesn't bother me which I was worried about, and you don't see it when using the phone. Although, depending on where you swipe when you scroll you'll feel it quite frequently, but again it doesn't bother me. The charging is fast, the green color its a really nice deep, rich shade of green, and the Alcantara back feels nice too. The battery life and the screen are the most important parts of a smartphone for me. I don't really care about cameras, but these take pictures that look as good if not better than my S24 Ultra. The phone is also very smooth, and I haven't had any lag for stutters for the past 1-2 weeks I've had it. Overall I gotta say I'm loving it, especially using the outside screen. I didn't think I'd like scrolling through Instagram or TikTok on the small outer display, but it's big enough that it still looks good. One of the reasons I wanted to try using a flip phone was to use my phone less. I'm not sure if I'm succeeding at that yet, but I'm definitely saving more battery life by using the exterior screen more.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for the detailed and thoughtful review! We're thrilled to hear you're loving your first folding phone, especially coming from such a flagship device like the S24 Ultra. It’s great to know the battery life, vibrant screens, and overall smooth performance are meeting your expectations. The deep green color and Alcantara back sound fantastic too!
We’re also glad the crease isn’t bothering you and that the outer screen is helping you use your phone more efficiently. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Battery Life Slays
Shara Posted
Works well and the battery lasts forever. However, I am also not addicted to my phone so I am not sure how long lasting it is for someone who would spend 8 hours on it - but I am assuming pretty good because I can get 3 days out of it if I don't use GPS all day (using GPS all day gives me like 1.5 days). Get a case for this as soon as you can, though, I chipped a corner dropping it at the airport but it still works as new. Can't tell it's chipped with the case. Also, the back camera being on the small screen is very convenient because I can see myself when recording or taking a selfie while it ALSO stays tiny in my hand - so no one can just snatch it from the top. Honestly the best phone for travel. The only thing that throws me off is the google news stuff that you see when you swipe all the way to the left on the homescreen - but since this is an android I am pretty sure I can jailbreak and get rid of it or I just haven't gone into the settings enough to see that it's able to be hidden. Honestly the google news article recommendations are pretty trash, lol... I have attached some pictures that show the quality. Good enough for me! 4.7/5
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Shara, Thank you for your detailed feedback! We’re glad to hear that the battery life is working well for your needs and that the phone has held up even after a drop. It’s great to know that the compact design and small screen camera are making travel and selfies easier and more convenient for you. We appreciate your tips about using a case and navigating features like Google News. It’s always helpful to hear how our users interact with their devices. Your photos and insights mean a lot to us, and we’re happy the phone is meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Motorola Is Really Good At Flips
GadgetGirl99 Posted
The performance of the Razr Ultra is amazing. You have to try it to see for yourself. This phones fits in any purse, bag, or pocket easily. I like that I can keep the phone compact by only using the front display. Also you can flip it open when you prefer a bigger display. You can also connect the device to your TV or Monitor with no wires. Motorola has something special with the Razr series.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi GadgetGirl99, Thank you for your wonderful feedback. We’re delighted to hear that you’re enjoying the performance and versatility of the Razr Ultra. It’s great to know that the compact foldable design, convenient external display, larger internal screen, and wireless connectivity options have made a positive impact on your experience. We appreciate your kind words about the Razr series and are grateful that you took the time to share your thoughts with us. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
The razr ultra 2025
James Posted
I have had this for about a month and honestly just love it. Having this flip is really nice to start on the smaller front screen and flip it open and just continue on the bigger inner screen. It's been a nice refresher compared to my galaxy s24 ultra. I look forward to playing with it more as the weeks go by. I have been wanting this particular phone for quite awhile but chose to wait for it to drop done to a price I was willing to pay for it. With everything I looked into I believe this is still one of the best overall buys when you look at all build,hardware,price,and software .
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi James, thank you for sharing your detailed feedback! We're delighted to hear that you're enjoying your phone and that the flip design has brought a refreshing experience compared to your previous device. It's great to know that you appreciate the convenience of the outer display, larger inner screen, build quality, hardware, software experience, and overall value of the phone. We truly appreciate your support and are happy that the Razr has met your expectations. Thank you for choosing Motorola, and we hope you continue to enjoy exploring all the features your device has to offer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 4 out of 5 stars
Almost perfect Razr 2025 Ultra
TIFFANYC Posted
Obviously the best part is the flip, being able to close it and have it fit nicely in my pocket or anywhere else I store it. As far as dislike, the material, mainly the front face of the phone feels a little cheap like plastic and can be easily damaged. And the price is a little bit too much for that material. Other than that I would still buy the phone again if had a second choice, I just think it would sell better to more people with better quality material
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
Brand response from Motorola Customer Care
Posted
Thank you for sharing your detailed feedback, TIFFANYC. We're glad to hear you enjoy the convenient foldable design and how easily it fits into your pocket and everyday carry. We appreciate your honest comments about the materials and pricing, as customer feedback helps us continue improving our products. We're happy to know that despite your concerns, you would still choose the Razr again. Thank you for choosing Motorola, and we hope you continue to enjoy your device. If you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Fast, lightweight , and full functionality
ROLANDR Posted
The specs are amazing. Love the storage and 16gb of ram is beast. Never laggy always snappy.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi ROLANDR, Thank you for sharing your feedback! We're glad to hear you're enjoying the fast performance, smooth responsiveness, and generous storage on your Motorola phone. It's great to know the device is meeting your expectations and delivering a seamless experience. We appreciate your support and thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Great phone
NirvanaC Posted
The phone worked great and had all the features I needed. You can even play games on the front half of the display.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi NirvanaC, Thank you for sharing your feedback. We’re glad to hear your Motorola phone is working well for you and that it has all the features you need. It’s great to know you’re enjoying the flexibility of the display as well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Motorola Razr ultra good
Aplazas Posted
[Employee of bestbuy] Loveeeee my phone. You can access everything from the front display screen. Much easier to gain access to pictures and flash like through gestures. The size fits perfectly in a small purse. Incredible loading speed. Volume is loader that I've heard on any phone. Camera can be set to always take filtered photos.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
We’re thrilled to hear you’re loving your Moto Razr, Aplazas. It’s great that the front display and gesture features are making it easy to access your photos and apps, and that the compact size fits perfectly in your purse. Thank you for sharing your experience, and we’re glad the phone is working so well for you! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Awesome Phone, Awesome Camera
Jasy Posted
This phone has an amazing camera, response time is fast, and the screen is very bright. I love it! The videos look amazing as well! I used a photo taken with it to show how the camera is amazing. It also does amazing night pics too!
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
Brand response from Motorola Customer Care
Posted
Hi Jasy, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s camera, speed, and display, including the night photography and video quality. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Mike, (63 yrs young) Pawleys Island, SC
MikeP Posted
Truth be told, I have been an iPhone guy for over 20 years. My favorite phone in my life was the original "Motorola Razr" flip. So along with conquering the Android thing, and having a flip Motorola again. " I could not be happier" !!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi MikeP, Thank you for sharing your experience. It's great to hear that switching from iPhone to Android has been a positive one—especially with the added nostalgia of having a modern flip-style Motorola Razr again. We're glad it's brought back the feel of a classic favorite while offering the functionality of today's tech. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Member
AdeniranA Posted
The phone is good and working fine. I will recommend to more people for purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi AdeniranA, We’re glad to hear the phone is working well and that you’d recommend it to others. We appreciate your support of Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 3 out of 5 stars
It's okay
Hippy Posted
I was excited to try the Moto RAZR Ultra 2025, so much so, I couldn't even wait to trade in my old phone. I went into Best Buy, backed up my content, factory reset and turned over my phone. I went without a phone for 3 days waiting on delivery of the one I wanted. Then the excitement turned to a dark abyss as I was getting a replacement Ultra after a very short period of time with my new phone. A lot of problems I'm not even getting into. But I will say, don't let other people use it without knowing not to close it aggressively. All I'm saying.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi JeremiahD, We’re sorry to hear about your experience and the challenges you’ve faced with your phone. We’d like to have this checked further so we can better understand what’s happening. Could you please share the details of your device and experience with us at supportforums@motorola.com? Our team will review and follow up with the best guidance. -Mitch
- Rated 5 out of 5 stars
Amazing flip phone!
Phearomnou Posted
The Motorola Razr Ultra 2025 refines the foldable experience across the board flagship level performance, stunning displays, next-gen battery longevity, AI smarts, and a premium, durable design—all wrapped in fine materials and vibrant finishes. It’s arguably the most polished flip phone available in 2025, cleverly blending style, power, and usability. I’ve never ever used the flip phone but, this Motorola Razr Ultra 2025 is one of the best flip phone in 2025. I’m so glad to own one of the amazing flip phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Phearomnou, Thank you for sharing your feedback. It’s wonderful to hear that your first experience with a flip phone has been so rewarding. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.-Kylee
- Rated 5 out of 5 stars
Better than Expected - iPhone Goodbye
TruthSayer Posted
I’ve been using an iPhone since about 2007-08. I had a Motorola flip phone 20 years ago and always liked them. Check out my Pux. After lots of research I went with this new release and ABSOLUTELY LOVE IT!! Now I’m just getting use to an Android device after using Apple products for so long. I love the new technology Motorola has in this phone…and highly recommend it. Completely satisfied!!
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi TruthSayer, Thank you so much for sharing your experience! It’s awesome to hear how much you’re enjoying your new Motorola after years of using Apple devices. Switching platforms can definitely take some getting used to, but it sounds like you’re embracing all the great features and technology Motorola offers. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 3 out of 5 stars
I don't know enough yet.
TIFFANYC Posted
My wife makes the purchases. I think the price is too high for a phone but I would say that for any item over a couple hundred bucks. Other than the price I have no complaints as of yet
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi TIFFANYC, Thank you for sharing your feedback! We appreciate your honest thoughts and are glad to hear that you have no complaints so far. We understand that choosing a phone is an important decision, and we're happy you gave Motorola a try. We hope you continue to enjoy your device and discover more of its features over time. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Best selfie cam
CarleighR Posted
Excellent phone great visual excellent selfie camera
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi CarleighR, Thank you for the kind words! We're thrilled to hear you're enjoying the phone's visuals and selfie camera; your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 1 out of 5 stars
Terrible!
SPerry Posted
I got this phone l 19 days ago and it has already developed a black spot and line through the middle of the screen. The top half of the screen stopped working all together. The phone has not been dropped, put in water, or in any kind of extreme weather. I literally sat it down on my nightstand and when I picked it up again and opened it, the screen malfunctioned. Because Best buy only gives you 14 days to bring it back I am now outside of my return window. I wish I never got this phone!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi SPerry, We’re sorry to hear about your experience with your Moto Razr 50 Ultra and understand how concerning this must be, especially since the phone was not dropped or exposed to water. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com, and we’ll be there to help. -Mitch
- Rated 3 out of 5 stars
First attempt was a failure
JohnottoK Posted
Unfortunately I'm unable to completely review this item because my first attempt was a failure, I got a bad phone that didn't work right I'm hoping the exchange for a new one will work probably so at the moment I'm not too impressed.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi JohnottoK! We know how disappointing it is when your phone doesn't work as expected. Can you tell us more about the concerns you are facing? We're here to help. Please send us an email at supportforums@motorola.com. -Nate
- Rated 5 out of 5 stars
Motorola Razr Ultra 512GB (unlocked)
Jojo Posted
Love the size. Love the color & texture on the outer half. My previous phone (also Motorola bought in 2021) served me well but a dinosaur compared to my new Motorola Razr. It holds a charge for over 24 hours and charges in minutes. Lighting fast. Camera is great. I'm still learning it's capabilities! I'm a dinosaur!
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
Brand response from Motorola Customer Care
Posted
Thank you for sharing your wonderful feedback, Jojo. We're delighted to hear you're enjoying your new Moto Razr, especially its size, design, long-lasting battery, fast charging, and camera performance. It's great to know your previous Motorola phone served you well, and we're excited that your new Razr is exceeding your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch