Narwal - Freo Z Ultra Robot Vacuum - Gray

Our new Norwal Freo Z Ultra Robot vacuum has saved me countless hours cleaning our condo floors! This particular model not only vacuums but also mops & can be set to clean in a variety of vacuum/mop combinations. It even goes under our king size bed to clean that difficult-to-reach surface! I vacuum our area rug first to help prevent fuzz complicating the robot’s action, and I do have to get things off the floor prior to cleaning, but I had to do those things anyway when I was cleaning the floors myself. This device maps the whole area on the very first use, then after that it efficiently & effectively vacuums & mops our vinyl plank floors without me having to lift a finger! It has a camera & a light to help it avoid bumping into furniture, and it will go back over areas that need extra cleaning. I usually set it to clean while we’re golfing, so when we return, the whole condo looks great! The Narwal app on my phone not only allows me to control the cleaning process, but also lets me keep an eye on the progress. The unit requires some assembly, but the instructions are clear and easy to follow. We ended up moving it from the original spot we had chosen for it so it would have better entry/exit access, but it fits in unobtrusively with our decor. I have not had to replace the mopping pads or vacuum bag yet, but the instructions are clear for those tasks, too. We have named our robot “Rocky” in honor of the excellent cleaning person we had at our former residence. It is such a relief not to have to clean floors again! I recommend this product without reservation.

I've had a Roomba for a long time and it did a decent job, but this Narwal Freo Z is just amazing how much better it can do a job. Just the fact that it can empty itself when full is a great benefit from what I had before. The unit is very quiet in comparison and not disturbing. It avoids obstacles automatically (finally some smarts). If you're in the habit to leave a mess, you might run into issues occasionally. Love that I can map the house, set areas and command to vacuum those specific locations when I want to. I have a small kitchen, but it mops really well too. If it detects that the floor is really dirty, it will go back home clean the mop and go back to clean again. You might think that looking at the pictures feels like a cheap unit, but it's not. Very good quality construction and well thought out. You have options for different floor types so you can get a detergent and floor finish cleaner. The app has been reliable as well and mapping the home takes less than 10mins. It does allow you to add a additional maps so that if you move it upstairs, let's say, it can keep both maps. This is one of my best purchases and I definitely recommend it. It doesn't integrate with Home Assistant yet, but hope it will in the near future.

So far we love it, however set up was difficult. We are in our 60’s.with that said, we are fully capable of reading directions, etc. but the instructions were beyond small. Taking a screenshot and zooming was a pain. Would love a book with just English. Mapping didn’t go well. Could not get app to work on my phone, only on IPad.-so frustrating. A remote would be great. If we had a rep to help with mapping etc. it’d be perfect. I’m not giving up-we’ll figure it out eventually. Feel like I’m jumping through hoops or everything, including the extended warranty paperwork to fill out.

Upgraded to this from a Ecovacs. This machine is absolutely awesome! I have dogs inside my home and the brush never gets tangled. Self cleans, mapping is easy. Rarely gets spinners tangled with cords or anything else. 1 month with it and I’m very satisfied.

The Narwal Z performed better than expected. Battery life is great, seeing how it has to do 2,400 sq ft of hardwood floor. Just wish the water tank were bigger. Have to refill it halfway through. Still an excellent purchase.