Customer Ratings & Reviews
See more imagesNespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Model:
- ENV120B
- SKU:
- 11519721
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Beautiful Brew
Lani Posted
We absolutely love all NESPRESSO machines but this one has to be my favorite. I love the color and it matches perfectly with my kitchen. Not onlt does it look beautiful but it brews the most perfect cup everytime.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hi Lani, we hope you continue to enjoy making a perfect cup every time with our De'Longhi Nespresso Vertuo Coffee and Espresso Machine. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
LOVE MY NESPRESSO VERTUO! GREAT COLOR TOO!
NespressoVertuoBlackRose Posted
LOVE LOVE LOVE! Makes an excellent, rich brew. And a HUGE PLUS...they offer a nice RECYCLING program and NO PLASTIC waste. It also came with the Milk Frother, which makes a good latte when you don't want to go out! Thank you for offering this Best Buy. Love the black rose gold! The stand was a separate purchase.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello, its fantastic to hear you are loving your De'Longhi Nespresso Vertuo Coffee and Espresso Machine! We hope you continue to enjoy make delicious drinks with your unit whenever you need it. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Taste Better Than Starbucks
BeautyOffDuty Posted
I’m glad I purchased this machine. It’s really nice in my kitchen and it makes great coffee. The frothed touch truly makes the difference.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
- Rated 2 out of 5 stars
Arrived with Chipped Logo
Isaiah Posted
Haven’t even used the coffee maker yet but the item arrived with paint missing on the logo that’s really an eye sore.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
The best espresso and more.
CapeCodChicky Posted
This is my new best friend. The whole family loves making the best espresso as well as full cup size coffee. I like it so much, I bought a second one for work.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 5 out of 5 stars
Nespresso
Nespresso Posted
Have had my eye on a Nespresso machine for awhile and am so glad I finally decided on this one! The best cup of coffee!
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello, we hope you continue to enjoy your De'Longhi Nespresso Coffee and Espresso Maker for years to come. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Easy to use, good coffee
Kate Posted
I had been somewhat dismissive of Nespresso machines until I stayed ina vacation rental that had one. I liked the ease, the speed, and yes, the taste. When I came home I decided to get one for myself. I did a lot of research on which to get. I don't drink lattes at home, so no milk frother needed. I wanted it to be compact, and then the whole capsules or pods issue. So far I am really pleased. While it is a bit more difficult to get pods (Vertuo line), I am pleased with the taste and quality of the coffee is worth it. I also like that the Vertuo line offers a variety of sizes from espresso to a 7.5 ounce coffee and even pour over size. The Next line allows you to adjust the cup platform depending on the size of cup. I am also pleased that Nespresso provides recycling bags for the used pods. I am very happy with this purchase.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 5 out of 5 stars
Nespresso is the best
greg Posted
Works great. Replacing 5 year old vertuo evoluo model that started making watery expresso/coffee. I think the seals finally went on it. So glad I got the new one. The espresso is definitely stronger and I pay money for these pods so I want to get my moneys worth. It is long but I think that works good on a kitchen counter. Has Wifi and bluetooth to tell me if I need to descale? I guess. Not sure if the wifi does anything else. It is louder than my old machine, but as long it makes good espresso/coffee don't care. Glad I bought it. Nespresso is the best, been using the pods for years.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hi Greg, we are delighted to hear you are fully satisfied with our Nespresso Coffee Maker! We hope you continue to make delicious drinks with your unit for years to come. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Nespresso Machine
CindyS Posted
I love my Nespresso Machine! It was exactly what I was looking for. And the Rose gold is the perfect touch. It’s worked like a dream. Easy to clean and easy to work.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 5 out of 5 stars
Super coffee maker
KloD Posted
really impressed with this coffee maker, super easy to use, very fast and makes an exquisite coffee. My wife and I did not drink coffee until one day a friend gave us coffee from his nespresso coffee maker and we loved it, that's why we bought ours and we fell in love with it. her design is beautiful and her coffee is very tasty.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
- Rated 5 out of 5 stars
Fantastic company to work with
RickS Posted
I've had the unit for several years and it is been absolutely flawless. The support team behind espresso is excellent and they stand behind their product.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
- Rated 5 out of 5 stars
Excellent Coffee & Gorgeous to Look At!
msmichele99 Posted
Excellent coffee, beautiful to look at! Could not be happier with this purchase. The only con is that it is a wee bit noisy!
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 5 out of 5 stars
Professional coffee at home
TaniaL Posted
Love the coffee it makes! It’s a little bit on the louder side but so worth it and convenient
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 3 out of 5 stars
Coffee
LuisR Posted
Very faulty product, nice design but very faulty product to use on a daily basis.
No, I would not recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
- Rated 5 out of 5 stars
Nespresso to perfection!
Titiariel Posted
This is an excellent choice!! And I always find the best in Best Buy with its excellent prices and products; it’s a good investment if you like good thing, makes a delicious espresso and cappuccinos; fast and easy to prepare.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
- Rated 5 out of 5 stars
Rose Gold and Black say no more
Jenn Posted
LOVE IT! I hesitated for more than a year on this. I've read so many reviews saying that the Nespresso Vertuo Next is the worst of the Vertuo machines. I was waiting and waiting hoping Nespresso would come out with a new one because I've been dying to replace my Keurig. When I saw this one in black and rose gold I ended up just going for it as a Christmas gift to myself. I've been using it for a month so far and I am in LOVE!! I hope it does not malfunction in the future like some reviews have stated.
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hi Jenn, we hope you continue to enjoy our De'Longhi Nespresso Coffee and Espresso Machine! Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Coffee coffee coffee
Caya Posted
I love that I can make my favorite latte and iced espresso drinks at home. The frother is also amazing for lattes it’s like having Starbucks at home. The color is also gorgeous
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
- Rated 5 out of 5 stars
Vertuoally Perfect!
OlManAl Posted
Coffee made perfectly. Crema and consistency is excellent. Vertuo is easy to use ... bar codes on the pods tell the machine the temperature, volume and time ... Easy!! Love it!!
I would recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello, we hope you continue to brew delicious espresso with your De'Longhi Nespresso Machine for years to come. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Horrible!!!!
Tyra Posted
Purchased as a gift for my husband. We so excited to use. Out of the box we noticed the side panel was damaged . I was hopeful it would still work. Wrong!!! The app repeatedly sent error messages. I am beyond disappointed!!!
No, I would not recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Great Coffee when it works.
NespressoNext Posted
Great coffee. But the machine works only 50% of the time.
No, I would not recommend this to a friendThis review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
Brand response from DeLonghi Customer Care
Posted
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />