
New special edition Dyson Corrale straightener
A: Difference is the technology. Your $12 straightener uses ceramic coated plates, whereas our Dyson product uses state of the art plates made by NASA.... This technology allows your hair to flow smoothly through the plates, creating no damage or pull with the right amount of heat and neons within the plates coat your hair with nutrients for vibrate shiny hair.
Q: Is the Dyson Corrale Dual voltage? Can I charge it overseas or I need an adaptor?
A: Hi there Tania, this is Tia from Dyson! Great question! Generally, Dyson products are designed specifically for the countries where they are sold. That said, the Dyson Corrale™ straightener will be the exception, as Dyson Corrale™ does have universal voltage, so you can use it in countries with different voltages by using an appropriate travel adaptor plug. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
A: Hello Carol, this is Kelly with Dyson. Yes, the Dyson Corrale™ will include the charging dock, heat-resistant travel pouch and magnetic 360˚ charging cable, regardless if you purchase via the Dyson website, or from one of our authorized retailer partners. Best wishes, Kelly Dyson Customer Support
Q: How long (years) us this product usable? I heard such products have expiry, Is it true for dyson?
A: Hello Anna, this is Kelly with Dyson. The Dyson Corrale™ straightener has been engineered to last and tested to extremes. It’s been dropped 1,783 times, crushed 432 times and the plates flexed 422,000 times. We back it with a free 2-year guarantee. Best wishes, Kelly Dyson Customer Support
Q: What is the difference between the two straighteners? What come in the box?
A: Hi Michael, this is Kelly with Dyson. The Dyson Corrale™ hair straightener will include the Corrale, charging dock and a heat resistant pouch. The Dyson Corrale™ straightener Special Gift Edition includes the same, plus the paddle brush and comb. There is no difference in the actual straightener itself. Best wishes, Kelly Dyson Customer Support
A: Hello Phil, this is Kelly with Dyson. For the best results, before styling, the user will want to ensure their hair is fully dry and tangle free. You can also apply any hair products that you would normally use before styling. Best wishes, Kelly Dyson Customer Support
A: no. i would say it's not normal that it came in a non-sealed package. mine was all sealed up. i would return it right away. it sounds like it was definitely pre used...only imo. several people complain about the sound, so I'm guessing it's normal. mine makes it every time i charge it. very annoying but it is what it is i guess. hope this helps!
Q: Does the Dyson flat iron have automatic shut off and if it does after how long does it shut off?
A: Yes it has auto shutoff after 10 mins of inactivity