Customer Ratings & Reviews
See more imagesNinja - – Refurbished CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker - Silver
- Model:
- OBX-NC501H
- SKU:
- 10316841
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Ice cream maker
fergieclan5 Posted
Got this as a Christmas present for my wife. She loves it!!
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome!
Docjohn Posted
This is awesome! Making your own ice cream is easy and it comes out amazing!
I would recommend this to a friend - Rated 5 out of 5 stars
Refurbished purchase saved money
agustwiller Posted
No manual and one less container since this purchase was refurbished. Has worked well and I saved money. I feel better about eating healthier cold treats.
I would recommend this to a friend - Rated 5 out of 5 stars
Ninja Creami, 10/10
AJMac Posted
Great product! I bought refurbished but no noticeable difference from a new product, it works great and we’re loving it so far!
I would recommend this to a friend - Rated 4 out of 5 stars
Ninja or Samuri you choose
PWalker Posted
I wish I got the brand new. Lack of instructions, guides, we struggling to make the ice cream now. I guess it could be better but could be worst. Crazy thing is ice cream in the stores doesn't even say ice cream anymore.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Great product
BrittneyL Posted
Works amazing and I love using it. Price was good. I got a refurbished one.
I would recommend this to a friend - Rated 5 out of 5 stars
Amazing
RalucaF Posted
Amazing works great easy to use kids love the ice cream
I would recommend this to a friend - Rated 3 out of 5 stars
No recipe book
RubenB Posted
The machine did not come with the instruction manual or the recipe book
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted
Hello Ruben,
Thank you for sharing your experience with us. We understand how inconvenient it must be to receive your machine without the instruction manual or recipe book. This isn’t the experience we want for our customers, and we’d like to help. You can find the instruction manual and an inspirational recipe guide on our website, under the Support section for your product model.
If you need further assistance, feel free to give us a call at 1-800-365-0135, and one of our product specialists will be happy to help. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Ninja Kitchen NA - Rated 3 out of 5 stars
not worth it
ShereeH Posted
stoped working within 2 months. neat idea, but too complicated to use enough to justify the cost.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted
Hi Sheree, thank you for sharing your feedback with us. We’re really sorry to hear that your unit stopped working within just two months. That’s incredibly disappointing, and certainly not the experience we want for you. We also understand how frustrating it can feel when a product seems too complicated to use regularly, especially at its price point. We’d love the opportunity to look into what happened and help make this right. Please reach out to our customer service team at 1-800-365-0135, and we’ll be happy to assist with troubleshooting, warranty support, or the best next steps. Kind regards, Ninja Kitchen
- Rated 1 out of 5 stars
Doesn’t work
Unhappy Posted
Have had issues since I bought it, mixing never works
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted
Hi there,
Thank you for your feedback. We’re disappointed to hear that since purchasing your Creami Deluxe, mixing has never worked as expected. We understand how frustrating this must be, and we appreciate you taking the time to share this with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Ninja customer support team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.
Kind Regards,
Ninja Kitchen