Customer Ratings & Reviews

I honestly did not expect to be THIS impressed. The Ninja Swirl by CREAMi has completely replaced our late-night ice cream runs and the kids are obsessed. The texture on soft-serve mode is insanely smooth — not chunky, not icy — just like the machines at the mall. The 13 one-touch programs are not a gimmick either. We’ve tried gelato, sorbet, lite ice cream, and the milkshake setting — every one came out exactly right with zero guesswork. Cleanup is fast and simple which makes it something we actually use daily instead of letting it collect dust. I also didn’t realize how much money we would save by making our own versus buying pints every week. My wife loves that you can customize macros, sugar, and add-ins, and still get a dessert that tastes like the “real” thing. I like to mix in cookies halfway, and it blends perfectly — no clumps. If you are even remotely on the fence, don’t hesitate. This isn’t one of those kitchen gadgets that you use twice and regret — this has become a staple in our house and genuinely one of the best purchases we’ve made for our kitchen in years.

The Ninja Creami is hands-down one of the best kitchen gadgets I’ve ever owned. It takes making ice cream, sorbet, and milkshakes to a whole new level. What makes it stand out is the ability to create desserts that are not only creamy and delicious but also completely customizable. Whether I want indulgent chocolate ice cream, a light fruit sorbet, or a protein-packed post-workout shake, this machine does it all. The process is surprisingly easy: prepare your base, freeze it overnight, and then let the Creami work its magic. The texture it creates is unbelievably smooth—just like premium ice cream from a shop. I also love that you can re-spin if you want it even creamier. Plus, the mix-in feature means I can toss in cookies, candies, or fruit chunks and get perfect distribution without any hassle. Cleanup is quick and straightforward—everything comes apart easily and is dishwasher safe, which makes using it even more convenient. Overall, the Ninja Creami is a must-have for anyone who loves frozen desserts. It’s versatile, easy to use, and delivers professional-level results at home. If you’re on the fence, get it—you won’t regret it.

This ice cream maker is perfect for people who don't want to consume a lot of calories without losing the pleasure of enjoying soft-serve ice cream or making their own ice cream with their favorite flavor. The Ninja Swirl is easy to use and easy to clean. The only thing I don't like is that the container is only 16 oz., which is too small for how much I love eating ice cream. In terms of noise, I don't find it to be that loud. What I like is that I can go to the supermarket and buy cones and ice cream, then come home and turn it into soft-serve ice cream if I don't have time to make it myself and leave it in the freezer for 24 hours. It's not a kitchen necessity, but it's nice to have, although the price is a bit high for what it does.

Originally my review would have been a little different but having worked with the Ninja ice cream and soft swirl device I can say I like it and its product is good. Only one thing is it is a little loud when in use but then the ice cream is loud In taste. Happy So fr.

Easy to use and makes delicious soft serve. The process ie freezing for 24 hrs. takes some time but if you have several containers on hand it isn't bad. Plus it looks great on my counter.

I absolutely love the Ninja Creami Swirl! It will do everything the original Ninja Creami does, and more. My absolute favorite part about this machine is the ability to make tart frozen yogurt soft serve! Then, you can top it with all kinds of fruit and honey! Trying to make froyo is difficult because for the freezing and melting process, but not with the ninja creami swirl! Just follow the recipe Ninja provides, freeze for 24 hours give or take, and put it in the Ninja Creami Swirl. Magic! It alsk makes fantastic ice cream, shakes, etc. I always keep at least one pint loaded to go and it makes way more than enough for 2-3 people. It saves our family from having to go out to get our favorites by just making them at home.

Very good ice cream that allows us to hit our protein and calorie goals. Setting up and taking apart is easy, and the cleaning process is as well. Definitely a good purchase for those looking for at home alternatives that’ll give you healthier choices. my boyfriend is constantly in the gym and loves it!

This is the best ice cream maker ever they love it. They make ice cream almost every single night and they make it healthy ice cream, protein, ice cream, and they make their own flavors. They simply love it. It is wonderful.

Easy to use. We use simple low Sugar protein shakes, and fresh fruit, to make a base. Freeze it overnight. Then the machine takes care of the rest. High protein, low sugar, deliciousness!!!

Really good. Easy to work with. Great gift for anyone who loves to bake

I was a little skeptical about how good the ice cream would turnout. However, I was wrong! Using low fat milk and artificial sweaters delivers a tasty pint without all the calories.

We love our ninja creami! We have used it a couple times a week since we got it

I LOVE this machine! I really enjoy soft serve ice cream and now I can make it anytime I want it, but this specific machine makes so much more. It makes milkshakes, sorbet, gelato, frozen custard, fruit whip and frozen yogurt!

This machine takes bit to learn. It is LOUD, good recipe book. The soft serve is the best (to mme). You do not have to wait 24 hours for frozen ice cream. It should be just enough thick/coldness to run through the machine.

this is the best purchase of all time. actually all our appliances are all ninja now i can tell that its worth the money.

Good product, exceeded my expectations, My daughters loved it

The creamiest ice cream and so easy to use!!! 10/10 recommend!!

We love this! I was hesitant to buy, but it was the perfect Easter gift for our teenagers.

Great Adds even more dessert options beyond the standard Creami Easy to learn particularly if you know how to use the original Creami Dishwasher safe Makes it easy to have ice cream that is healthy and tastes good Includes lots of recipes Simple to use The same base can be used for ice cream, soft serve, and milkshake Works with simple regular ingredients Can turn existing store ice cream into new creations Color coding and keyed parts ensure you don’t put it together incorrectly Tells you if you forgot to install a part Not So Great Loud Takes up a lot of space Good results are temperature sensitive Looks and sounds like it is about to break with certain recipes Pints take more space due to soft serve spout Old Creami accessories are not compatible Getting soft serve right takes trial and error The Ninji Swirl by Creami is an upgraded version of the original Creami that adds soft serve capability. With a footprint nearly double the size and the weight to match this Swirl will likely need a dedicated spot unless you are ok with moving a 26-pound appliance on a regular basis. It is also very tall but should fit under most cabinets, but just barely. Thankfully there are no moving parts or things to worry about on top. The design is mostly chromed plastic, gray, and black with a few levers that are white. From a distance the appearance is nice but a bit busy in the Ninja way. Part of the unit sticks out for a drip tray under the soft serve area but you can store that underneath when not in use. It seems Ninja is worried about people being confused about how to use it as there are stickers all over the device and accessories that describe their function and some even include QR codes with more information. While the Swirl is more complex, the extra stickers may give the impression to some that it is hard to use and that is not true. Initially there is a learning curve but going through things step by step you realize it is a lot simpler than it seems. Setup is very simple as the only thing you need to install is a drop tray and plug it in. After washing all you need to do is choose your first recipes. The only frustrating part of setup is realizing you must wait 24 hours to enjoy your creation. The one exception is if you want to change a store-bought ice cream into something else. Probably the main challenge of the Swirl is determining what you are going to make with so many options. Out of the box you get 2-pint containers with lids. With so many recipes and low-calorie options, you are likely going to want to purchase extras. That does lead to a downside of the new pint containers. With the soft serve spout, they take up even more space in the freezer. The storage lids do ok but don’t feel fully secure either. Making standard ice cream is straightforward and identical to the older generation Creami. You just create your base and make sure it doesn’t go above the max fill like. Let it freeze for 24 hours, and you are good to go. Where things require more experimentation is on the soft serve side. Depending on how well your freezer does it might take more or less time for the process to work. Ninja lists a specified ideal freezer temperature range but if you have an old school freezer that likes to go well below zero it might take some extra work. On my freezer it likes to freeze things well below zero regardless of the setting. This means the Creami pints are extremely cold when you go to spin them. This doesn’t seem to be a problem if you are making them into standard ice cream, but it does if you are making soft serve. It seems like it is related to the process of adding air but when making soft serve if the pint was overly cold the entire container will shake, rattle, and move to the side as it is processed in the Swirl. It also looks as though it was to rip the pint off the base. So far it has held up fine but when a base does this it typically requires a respin. While most times it seems slightly quieter than the original Creami it is much louder when this happens. Either way the Swirl is still very loud. An easy workaround to reduce the shaking is to leave the pint on the counter for a few minutes to warm up. Again, this only applies to the soft serve options and a little trial and error, and you can get it sorted out. Until then, you still have perfectly edible soft serve with the texture just not perfect. The more you use it you start to realize how simple the process is. You just make your base, then process it to ice cream or with one extra step to soft serve. There are some things to remember like how to lock the pint into the process or retracting the press if stops but those quickly become second nature. The parts have color coding to help you learn but it doesn’t take long to get the hang of it. What seems to be more of a challenge besides finding the optimum freeze temperature for your base is mastering a good soft serve swirl. You can adjust the speed it pushes out the soft serve but getting it right still takes practice, but the process is fun. What is nice is if you don’t want to use it all you can just level off the top of the pint and put it back in the freezer for later. Another option is you can process it first as ice cream and then use the remainder as soft serve. If you have an original Creami model you can already make a version of soft serve. However, the Swirl does seem to make the soft serve slightly softer and airier without making it watery but most people probably wouldn’t notice the difference. Regardless, the Swirl makes the process easier and more fun. More so if you have kids. Cleanup is easy. If you are going to reuse the parts soon you can just rinse them. If not, then just toss them in the dishwasher as all the parts are dishwasher safe. However, you will want to remove 2 seals periodically as they can hold ice cream and over time could start to smell. Thankfully removing the seals is not difficult. Final Thoughts The Ninja Swirl by Creami is fun new version in the Ninja Creami line. It’s easy to get the hang of, provides even more dessert options, and is fun to use. If you are looking for an all in one cold dessert maker, the Ninja Swirl by Creami is hard to beat.

As a huge ice cream fan, I was excited to try out the new Ninja Swirl by CREAMi Soft Serve and Ice Cream Maker. With promises of being able to make multiple types of ice cream along with your own healthy ingredients, this machine seemed too good to be true and now with the function of soft serve, I had to take it for a Swirl. Setting up the Ninja Swirl was pretty straightforward. Out of the box, the machine requires little assembly, attaching the mixing paddle blade to the top of the motorbase, and hooking it into the Outer bowl. The power cord is a decent length, allowing for flexible placement on the kitchen counter. The machine is a tad taller than expected, so storing it could be difficult for those that do not have a high shelving or a pantry, so expect this to stay on the countertop. The Ninja Swirl comes with several attachments in order to make regular ice cream and the soft serve. 2x 16 oz pint containers with lids, which can feed 2 average people per pint. (NOTE: these containers are different from the older ones, because they have the new nozzle for soft serve and the old ones will not work with this machine, so you will have to order extra containers specifically made for the Swirl). The Swirl Paddle which is a four pronged blade that is used for churning the ice cream, and you will have to clean this after every mix. Then there is the Swirl Spout, which is the new addon that allows for the soft serve function, allowing to smoothly dispense the ice cream directly into a bowl or cone. The machine comes equipped with an impressive variety of different ice cream settings making the Swirl one of, if not the most versatile in-home ice cream makers on the market. The different ice cream settings you can choose are as follows. Regular Ice Cream - Which is the standard mode for creating rich and creamy ice cream with a perfectly churned texture. Creamifit - Which allows for High Protein, Low sugar mixture that offers a faster longer program spin to the whip air through the ingredients. This has been my go to since, I have been making high protein low sugar ice cream. Note this setting takes the longest time to mix in 5 minutes Gelato -Which is a denser and silkier consistency for an authentic gelato experience. Sorbet - Which is great for fruit-based frozen desserts without dairy. Lite Ice Cream - Is ideal for low-fat or dairy-free alternatives while maintaining smoothness. Mix-in Mode - Allows you to add crushed cookies, nuts, or chocolate chips into your frozen treat. Soft Serve Mode - This setting whips air into the mixture, creating a light and airy consistency similar to what you’d get at an ice cream shop. One key tip to remember before making any pint is that you will have to freeze your ingredients for 24 hours. This is a crucial step, as it ensures the proper consistency when blending. The process is straightforward: pour your base mixture into a pint, freeze it, and then after 24 hours pop into the Swirl and let it do the mixing. I put the Ninja Swirl to the test with a variety of recipes that I found on YouTube and found the cheapest and easiest one to make with the new soft serve function. I went with a healthier version with only low fat milk, sugar free vanilla pudding mix, ¼ tbsp of vanilla extract and 1x scoop of a high protein powder. I was genuinely shocked at just how well it works in delivering a light, creamy consistency that’s spot-on and thought I was eating the same soft serve from my favorite fast food fried chicken restaurant. Really the only downside is the noise that Creami swirl emits, in that it is about as loud or if not louder than a washing machine on full speed, especially when using the creamfit setting, which lasts 5 minutes. Pros: New Soft Serve Function – Delivers authentic soft serve with an easy-to-use swirl spout. Multiple Settings – Versatility to make different types of ice cream. Easy to Use & Clean – Dishwasher-safe parts and easy to take apart. Healthier Options – Works well with protein-based and dairy-free recipes Cons: Requires Pre-Freezing – Need to plan ahead and freeze ingredients for 24 hours. Taller Design – Might not fit under low kitchen cabinets. Limited Pint Capacity – Each batch serves about two people, so making multiple servings requires extra pints. Noise - Can be very loud, especially on the creamifit setting. Overall, the Ninja Swirl by CREAMi is a great choice for ice cream lovers looking for an in-home ice cream maker along with soft serve capabilities. The new soft serve function is truly a game-changer, making it easy to create soft serve that you would think was from your favorite fast food restaurant at the push of a button. While it does require some planning ahead due to the pre-freezing step, the results are well worth the wait. If you’re looking for a fun and versatile frozen treat maker, you can't go wrong with this ice cream maker.