See more imagesHighly rated by customers for:
would recommend to a friend
Ace7474 Posted
So far so good. The coffee brew is good and the temperature is good. Could be a little hotter but
MarioJ Posted
Loving my New coffee machine. I just make cheap coffee to smell it lol
Disjunk Posted
VERY QUICK DELIVERY. WELL PRICED FOR THIS AMAZING ITEM
SrFotografo Posted
The product arrived packaged in a plain box that was clearly not the original packaging. There were no images, descriptions, or any useful information about the product on the box, and no instruction manual was included inside. I had to go online to try to find the manual, and after spending several hours attempting to set it up and get it working, I had no success at all. The coffee maker never functioned, not even once. It was discounted when I bought it, but in hindsight, the low price should have been a warning—it was simply too good to be true. I ended up returning it the very next day.
Posted
Hello there, thank you for taking the time to share your experience. We’re very sorry to hear that the refurbished DualBrew arrived in plain packaging, lacked an instruction manual, and ultimately didn’t function at all, that’s incredibly frustrating and definitely not the experience we want for our customers. Refurbished units should still arrive complete, clearly labeled, and fully operational. We’re glad Best Buy was able to process your return quickly, and if you’re open to trying Ninja again in the future, our support team would be happy to help ensure you get a unit that works exactly as it should. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
mbakke20 Posted
Robust coffee maker I like it. Refurbished - can't tell...
JessicaL Posted
Both my husband and I are enjoying this item. He gets his pot of coffee and I get my k-cups. Win-win.
NickC Posted
If you drink a lot of coffee this is it. It’s nice having a 14 cup maker and the option to make single serve pods at odd times of the day or for something different/someone else.
ChickD Posted
Good coffee maker great price recommended to anyone
MarcieW Posted
I never got it. It was not shipped out to me. Sad story
Posted
Hi Marcie, thank you for bringing this to our attention. We’re very concerned to hear that you never received your order, especially since it was never shipped. That’s understandably frustrating and disappointing, and it’s not the experience we want for our customers. As this purchase was made through Best Buy, we kindly recommend reaching out to their customer service team so they can review your order details, provide an update, and assist with the next steps regarding your missing item. Kind regards, Ninja Kitchen