Customer Ratings & Reviews

Very slow phone. Never recommended. Used it for 6 months. Only thing good about it is the battery life.

The Nokia G20 is a budget smartphone that offers good value for money. It has a 48MP quad camera, a long-lasting battery, and a sturdy build. However, the performance is not the best, and the display is not very bright. Here is a more detailed review of the Nokia G20: Design and build quality The Nokia G20 has a plastic body with a textured finish. It feels sturdy and well-made, and it should be able to withstand some bumps and scratches. The phone is available in two colors: Night and Glacier. Display The Nokia G20 has a 6.52-inch IPS LCD display with a resolution of 720 x 1600 pixels. The display is not very bright, and it can be difficult to see in direct sunlight. However, the colors are accurate and the viewing angles are good. Performance The Nokia G20 is powered by the MediaTek Helio G35 processor. This is a budget processor that is not very powerful. The phone can handle basic tasks like browsing the web and checking email, but it will struggle with more demanding tasks like gaming and video editing. Camera The Nokia G20 has a 48MP quad camera system. The main sensor is capable of taking good photos in good lighting conditions. However, the photos can be noisy in low light. The ultrawide sensor is also good for taking landscape photos. Battery life The Nokia G20 has a 5050mAh battery. This is one of the best things about the phone. The battery can easily last for two days on a single charge, even with moderate usage. Software The Nokia G20 runs Android 11. It is a clean and bloat-free version of Android. The phone will receive two years of software updates and three years of security updates. Overall The Nokia G20 is a good budget smartphone. It has a long-lasting battery, a sturdy build, and a good camera. However, the performance is not the best, and the display is not very bright. If you are looking for a budget smartphone with a long battery life, the Nokia G20 is a good option. Here are some pros and cons of the Nokia G20: Pros: Long-lasting battery Sturdy build Good camera Clean and bloat-free software Two years of software updates and three years of security updates Cons: Not very powerful Display is not very bright Slow fingerprint sensor Overall, the Nokia G20 is a good budget smartphone. It is not the best phone on the market, but it offers good value for money. If you are looking for a phone with a long battery life and a sturdy build, the Nokia G20 is a good option.

Grab life and live it to full and share it with those who matter most. Nokia G20 makes that last bit easier. With its 48MP quad camera, powerful AI imaging modes and OZO Audio, it’s never been easier to capture everything you’re seeing and hearing. And it’s all powered by a battery that goes up to 3-days between charges. We’ve also heightened security with face and fingerprint unlock, and 2-years of software updates on the latest Android software. All in all, this is a phone you can trust to keep all your great work safe and secure. For any issues with connectivity, please confirm that your device signal strength with your carrier. Compatibility: This device is designed to work with GSM carriers. This product will not support Verizon or Verizon subsidiaries. Please confirm compatibility with your chosen carrier before purchasing. For support with SIM card or network related issues, please contact your carrier for assistance in connecting your device to the chosen compatible network. Supported Network bands: 2G: 850 / 900 / 1800 / 1900 3G: 850 / 900 / 1700(AWS) / 1900 / 2100 4G/LTE: 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 28, 66 Charging: This product is designed to be charged using the charging adapter and charging cable that are provided in the product box. Charging this device with any other charging adapter or cable may cause device malfunction. Please observe basic safety steps when charging this device and do not charge this product with malfunctioning or damaged equipment. Current Software Version: Android 10 Bluetooth Version/Range: 4.2 – 30’ Range FAQ How can I install available updates? In many cases updating your product to the latest software version will alleviate any issues experienced. To update your device please navigate to Settings > System > System update > Check for update to check if updates are available. Follow the on screen prompts to install the latest software version if available.= How can I close an app that has stopped working? Open Settings on your phone and select Apps. Then find the app you're having issues with and select Force Stop. I want to conserve battery life. How can I activate the Power Saver mode? On your phone, open Settings, then choose and activate Battery Power Saving. Please also be aware that battery life depends on a variety of factors such as device usage frequency, application requirements, your current operating system, and cellular signal strength. How can I back up my files? Navigate to Settings > System > Backup, and switch backup on. How can I reset my smartphone's network settings? Navigate to Settings > Network & Internet > more_vert > Reset. Performing this reset may help if you're having connection issues. How do I connect my phone to my carrier network? If your Nokia phone and network are compatible, place your SIM card in the SIM card tray using the included SIM card removal tool to open the SIM tray. Once your SIM card has been inserted into the device, power on your phone and proceed through the product setup steps. If you are not able to connect to your network after finalizing the product setup, please contact your carrier support for additional assistance as every carrier has different steps to assist you in ensuring your product connects to their compatible network. How can I ensure other people hear me on my microphone? If you are experiencing microphone issues with your device and your product has a Google Assistant button, please ensure that the Google Assistant button is not stuck or dirty as this will cause the microphone to not function as intended. If the Google Assistant button is not obstructed, please ensure that there is no dirt or debris in the headphone port of your product. If the headphone port is also clear, please disable the microphone permission of the Google Assistant, by going to Settings > Apps & Notifications > Google App > Permission > Microphone > Deny. How can I turn up the volume to my speaker? First, please ensure that there is no dirt or debris in the headphone port of your product. If your headphone port is clear, please make sure that “Do Not Disturb” is not enabled. To disable this setting, navigate to Settings > Do not disturb. Make sure this is toggled off. If Do Not Disturb is off, navigate to Settings > Sounds and vibration > Volume > move the Media slider to the right to increase volume and test your speaker. If you are still not able to hear any audio, check the settings of the application that you are using from the Settings menu as many applications will have their own volume settings. Why is my phone feeling warm, closing apps or occasionally slowing down? During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, dim display during a video call, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorized service facility. How do I reboot my smartphone when it’s not responding? If your phone is unresponsive, you can perform a “soft reset” by pressing the volume up key and the power button simultaneously for about 15 seconds (or until phone vibrates). Your phone should then restart momentarily. This is a safe and quick way to reboot your device without losing or erasing any data. My phone won’t charge. What should I do? First ensure the issue isn't with the power source or socket you're using - you can quickly check this by plugging your phone into a different outlet, then checking if it charges. If the socket is not the issue, try taking a closer look at the power cable or charging port on your phone, ensuring everything appears as it should. Then, try turning your phone off completely and plugging it into the socket - bear in mind if the battery is completely drained, it might take up to 2 or 3 minutes to start charging. How can I contact support? Our customer support page offers a number of ways that you can contact support. Please visit the Nokia website for further assistance. How do I fix touch sensitivity issues on my phone? Before performing any additional troubleshooting steps, please ensure that your product does not show any physical damage, has not been exposed to water, the screen is clean, and your fingers and hands are not wet or dirty. Please also remove any 3rd party screen protectors that you may have on the device as non Nokia branded screen protectors may decrease the touch sensitivity of the device. If none of these solutions resolve the issue that you are facing, please perform a hard reset back to factory settings. Please note: a hard reset will completely erase all the data, settings and content on your smartphone, returning it to the original factory settings. We strongly advise that you back up your device before a hard reset. Visit here to learn more about how to back up your smartphone remotely. To reset your smartphone and erase all its content, first make sure your phone is connected to a power source. We also recommend that your battery is at least 50% charged when you perform a hard reset. Press the volume up key and the power button simultaneously for about 30 seconds or until the root menu appears. Then choose the action you want to take from the root menu, in this case “Wipe data/factory reset”. Alternatively, you can also perform a hard reset by tapping Settings > Backup & Reset > Factory data reset > Reset phone > Erase everything.

The battery life is perfect and I can usually get 1.5 to 2 days out of it, but that's where the good ends. My phone has automatically updated to Android 12 and that has caused a huge amount of problems. Applications used to open up instantly after clinking them, but after the update they take like 6 seconds or more to open and load. The "phone" doesn't work correctly after the update to Android 12 either. I can receive a call and can't answer the call until the answer screen pops up. Usually it pops up after about 7 or 8 seconds, other times it doesn't even pop up until after the call is missed. Half of the time when I am on a call, the audio cuts out and I can't hear the other caller. They can hear me, but I can't hear them. I can call them back and the call will work for a few minutes but then will cut out again. This seems to be tied to the update as well since I never had this issue before. The update to Android 13 hasn't improved anything either. I am a die hard Nokia fan, and generally keep my phones for 2 years or longer, but after 1 year and 6 months this phone seems to be struggling to keep up with the updates and I may have to just replace it. The camera is pretty good, but doesn't have a manual focus mode, and the automatic focus seems to really struggle to get a clear image. Also the screen has a bunch of dead pixels. Their not that noticable, but on black screens you can really see them.

With over 100 GB in space, there is plenty of space to download apps you would use quite often, especially in this era of streaming video games now. I would of given it 5 stars, however, I am not sure if these short freezes are based on the fact that I have a used one or not.

I bought this phone about 10 months ago. And was happy with it. Camera it's 4/5 it takes nice pics. Sound it 4/5 storage 5/5 battery it's 5/5 three day battery. Internet connection 4/5 not to fast not to slow. The only thing I hate it's the android One Sistem. It works fine, but it does updates by itself and few times was updating for few hours. Until the last time it just stop working. I Lost my data and every thing. I sended the phone to the Nokia services and they send me a different phone. It was an old celphone and it didn't like me. It happen about three weeks ago and I still waiting for a positive answer. To get a new celphone or at least the same one I pay for it.

I purchased this phone, along with Mint Mobile plan for my son and couldn't be happier!! The phone works great!! For the price, the quality is awesome. Easy to navigate. Stays charged and lots of storage!! Highly recommend.

[Employee of bestbuy] Very good. The product is affordable and in my money range. It might not be a popular brand but it works just like one. I am very happy with the quality and product

I was forced by my carrier to abandon my 18 month old Nokia, which has been the best smartphone I've had. So I got another. This one I bought as a 'holdover' so it was consciously affordable. I'm surprised how good it is for the price. It has ridiculous battery life. It works well even though I load up with apps. It even comes with a case and a pre-installed screen protector. Two things it's lacking are wireless charging and, interestingly, no 5ghz WiFi (not 5G, the second band of WiFi). Still, quite the value!

Good for anyone Very cheap and working perfectly Conditions is very good

Great phone for teen. Lots of memory, good processor.

Great phone. Has all the functionalities that are needed to operate on day to day things. Battery life is huge and that helps in doing lot of activies

I ran into a technical issue with this phone when it would not connect to T-Mobile's mobile network for internet so I returned it for another and this one works great. For a budget phone it feels well built, nice screen though it doesn't do too well in sunlight, runs fairly smoothly with basic usage, and had a long battery life. I would recommend the G20 if you are looking for a phone for basic needs such as calls, texting, watching videos, surfing the web, and photos.

Good price and ease of use is awesome. I will recommend it

Love this phone, works great and the storage capacity helps a lot. Bright display and a very nice screen size. Pictures come out clear and very detailed. Forgot my charger at home on a recent trip, battery lasted 2 whole days with fair use and even using maps both ways. Overall very satisfied with this phone.

I was weary of getting this G20 phone for my husband since it is using a Mediatek CPU instead of Qualcomm CPU in Nokia 5.4. the performance of this phone is great and the screen resolution is excellent. The only drawback is that it supports only 2.4G wifi connection, which is no big deal for us (5G reception is spotty in our house). Only time will tell how this phone will hold up for the long run, for now I am happy with my choice.

Rally good phone based on price Can not beat Nokia quality. This is my 1st Nokia smart phone and happy with it . I will review it after few months on the performance

These phones were nice and easy to use. I bought them for my daughters and they love them so much

Its a great phone,, with a very good display Runs smooth and fast

I like this Nokia I am very happy whith my deal.the Nokia is very functional