Customer Ratings & Reviews

[Employee of bestbuy] The OnePlus 11 5G is a great phone all-around. Its night photography abilities at ~1X are amazing, and digital/optical zoom is remarkably good for only having a 2X optical zoom lens. Digital zoom goes up to 20X. The ultrawide is one of the best I've seen at 48 MP. Its battery life is very respectable. It charges faster than fast with the included SUPERVOOC charger and cable, at usually between 60 and 80 watts. It can go from dead to ~60% in just ten minutes, and it can top up from zero to 100% in a half hour. The body is curved so as to be pebble-like, which makes it very comfy to hold. It has a physical alert slider, which cycles it between silent, vibrate, and ring. It is remarkably fast, and can juggle many tasks simultaneously. Cellular reception is stellar. It is not very heavy. You can turn off Google services' access to various parts of the phone, which is great for privacy-focused users. It's microphone and sound recording system is less than amazing, causing spoken letter S's to whistle much more than a Galaxy or iPhone device. It is mostly fixed by changing sound mode (in Camera settings) to Smart, and by using the third-party app Voice Recorder & Voice Memos in the highest output/resolution. This feature is both a pro and a con- its body is so SMOOTH that it can slide down even a slightly inclined surface. This does, however, mean it feels amazing in the hand. All-around, it's a very good phone capable of some serious photography, and it records up to 8K 24fps video. This should be a top choice for someone who doesn't need the very best sound the phone industry offers, but wants a great still photography phone. It can also lock the shutter open for up to 30 seconds straight for nighttime pictures.

Received this device yesterday and used a whole day, I will say it is an excellent flagship and worth buying. The phone's speed is super fast with its 8 Gen 2 chipset and 16GB RAM, and the battery is 5000mAh and can support my daily usage, I tried the charging this afternoon, unbelievably fast, and compared with other flagship devices I looked for, OnePlus still put the charger inbox, no need to spend extra for the charger. Display color is good to mean and camera for image performance looks good for recording and posting in social. The dual Sim is backing! The price is really make me feel good, I don't have to spend $1000 on a flagship device, a good deal.

After a week of use, this phone seems to be everything the 10 pro should've been from the start. Greater battery life out of the same size battery. Blazing fast 80w charging, smooth and snappy UI, vast improvement of the optical zoom camera(macro focus is still lacking). So far there have been noticeably fewer compatibility issues with my work related apps. -Notifications come in quicker when compared side by side to the 10 pro over the same network. -gen2 snapdragon is a beast. -Screen is insanely bright, 1300 peak nits, and doesn't have any of the odd dimming bugs my 10 pro battled so far. -Bluetooth audio is fantastic,(mileage may vary depending on the device connected) but I've been enjoying the decrease in audio lag vs the previous iteration while using Android auto. Pros: -Biggest pro for me is battery life; I use GPS/Bluetooth a TON for work related apps, and this device drains significantly less battery while doing so compared to my 10 pro. -no more random mic muting during phonecalls that both mine and my fiancee's 10 pros struggled with since new. (Mute isn't actually active, only way to regain voice input was changing to speakerphone/Bluetooth, then back to handset) -16gb memory is well received for those of us multitasking at work. I often flip through 4-8 apps during certain service calls, that extra RAM has made running 6+ apps seamless to flip through. -The screen looks fantastic(though so did the 10 pro's). There seems to be a fairly significant improvement of haptic detection along the rounded edges of this display vs the 10 pro, no more pushing the screen until it feels like it's going to shatter to hit that upper right drop-down menu or far left checkbox. -vastly improved telephoto camera lens, a few cool new camera features. Cons: Honestly, less a few creature comforts of other flagship devices from competitors, this phone is incredibly solid for the price, but there is a short list; -I personally dislike that they stuck with the rounded screen edges. -The mobile network antenna seem to sport ever so slightly less range of reception vs the 10 pro counterpart, however it's still a significant improvement over phones from other android manufacturers I've used in the recent past. -Not sure if it's absolutely a con, but the choice to go with one singular lens cover for the rear cameras makes me more nervous vs the individual lenses in the 10 pro. If you broke one then, the other sensors were still useable, now you'd likely need to replace the entire back glass. -phone call volume seems to be a bit lower through the handset, it is clear however. -camera macro focus still lacking for smaller items or closeups less than a few inches away.

I've been a OnePlus user since they started making phones in 2014. I've had the 1, 5, and the 7 Pro. I've been completely happy with all of the phones, which is why I've remained a loyal customer. The 11 is a larger leap from the 7 Pro than I was expecting. I was completely happy with my 7 up until the final update to the operating system. I called this update the "you need to buy a new phone" update. That's when I noticed it becoming very buggy. The proximity sensor would work only when it wanted to when on a call, which would trigger all kinds of weird actions when the phone touches your cheek. From muting the call to just hanging up on the call. Also, I could hardly get the phone to answer a call with out having to push the power button because when I would touch the screen to answer a call, the screen would go black. Were it not for those "quirks" I would've probably replaced the battery and continue being happy with the 7 Pro. The 11 Hopefully won't have those similar quirks the 7 did when it gets older. I picked the 11 because they promise 4 years of security and system updates. This was a big plus for me. I like how much longer the battery life is over the 7 Pro. I can usually go 3 days between charges. I don't use the 11 like a true hard core user with 10+ hours of screen time a day, but I do make lots of phone calls as well as lots of GPS and android auto work. The 5G is really fast. Reception is really good as well. The screen is very bright, and the auto brightness adjust is very good at making sure I can see the screen in any light condition with out blinding me. The ram at 16 gigs is complete overkill, but its good to know its mostly future proof with lots of headroom. I do wish there was larger storage than 256 gigs, or the option for adding an SD card, but it is what it is. I don't mind the fact that it doesn't have wireless charging, though the option would have been nice. I was trying to wait until the 12 came out, but I'm pretty sure that phone will cost at least $900 to $1000 when it releases in January. When it saw it was on Black Friday sale for $629, I had to pick one up. I'm glad I did. The only thing I would do differently would be to buy the phone online. I went to my local Best Buy because I was paying with cash. I still had to wait about 5 days for my phone to be delivered to the store. This was a little annoying, but not the end of the world. I bought all of my phones online directly from One Plus, and they all were delivered with in 3 days. I was shocked Best Buy had to order one and have it delivered to the store. But this is me nit picking.

I love this phone. Most of all I love the fast charging. The battery life is absolutely incredibe! I plug my phone in while I'm in the shower, and by the time my teeth are brushed the phone is always full. The battery capacity also performs above spec. I downloaded AccuBattery immediately when I set up the phone, and the capacity has steadily increased!(see graph in picture) I exclusively fast charge, as I did with my last OnePlus 7 pro, which after nearly 3 years of heavy use had a battery health of above 85%. My S21u has a health of 82% after a year and a half. My Galaxy would be a hand warmer fresh off the "fast" charger. The OnePlus 11 barely gets above room temperature, and charged in a third of the time. Heat kills batteries, and slower "fast" charging exposed that battery to the heat for a longer period. I have no doubts this is why my S21U battery degraded so quickly. I never have to wait for my phone to charge or use it while plugged in. This allowed me to remove the charger from my couch, and my bedside. I now charge while I shower in the morning, and briefly when I get home from work. I never think about my phone dying, and it keeps my phone in the 20-80% sweet spot for battery longevity. The cameras on the OnePlus 11 leave nothing to be desired. I mainly use the wide angle, and the main camera, but the 2x lens has proved useful indoors where 3x or 10x is too much. I haven't once missed the telephoto lens. I only purchased the S21U when I shattered my OnePlus 7 pro because the OnePlus 9 was out of stock. I always missed the fast charging, and now that I have it back, I feel silly for considering the S23 ultra. Getting a galaxy, it only feels natural to upgrade to the newest version. I couldn't resist the OnePlus 11 256GB for $700 compared to $1100 for the S23U. I'm so glad I saved the $400, TLDR: once you experience true fast charging, you can never go back. It's also a gorgeous phone, that feels better in the hand than any other phone I've held. It comes with the fast charger in the box too! What a novel concept:')

Great phone especially at its price. OnePlus is out here competing with all the flagships at almost half the price with almost all the same features and the newest chipset. The camera is great but might be the one feature not quite on par with Samsung or Googles phones. The fast charging and terrific battery life are my favorite parts about this phone, that and the amazing display.

The OnePlus 11 is an excellent phone at an excellent price. The RAM and processor pair into an extremely fast device. It's powerful enough to run games like Dark Souls and the battery life is amazing plus with the included charger it will charge up in 30 minutes! I would not recommend you buy this device from Best Buy, though. Best Buy customer service was a nightmare, they couldn't even follow through on things they promised me and ended up wasting a ton of my time and fuel. I did end up getting the phone but you absolutely cannot trust them to do the right thing when they mess something up. This phone is available for cheaper in other places and you won't risk getting sent the wrong item or the item but with things missing etc like with Best Buy!

I am using Oneplus Mobiles for the last 5 years and the Oneplus 11 is my latest upgrade. It is more than 6 months with Oneplus 11 and I am very happy with the Camera, Display and the Performance and display refresh. Also Thank you to BestBuy for the Promotional e-gift cards. All in all it was a great Purchase.

I love this phone have never had any complaints!!! Takes great pictures charges extremely fast

I love this phone. The display is gorgeous -- on par with my Galaxy S23 Ultra, maybe better. The charger is a game changer, from 0% to 100% in under 30 minutes. No other smartphone comes close. But where this phone really shines is the camera. I took some amazing photos that were crisp yet smooth, and for someone like me who loves photographing flowers and macro shots, this camera set-up is a dream. And the price tag cannot be beat. If you're on the fence, take the leap. You will not be disappointed.

After OnPlus 9Pro with its stunning camera, this was almost an obvious choice for me. With but one limitation of 2x instead of 3x zoom telephoto lens, the camera produces very good results. The interface is familiar and easy to navigate. The price is more welcoming than that of Samsung comparable phones, especially with BestBuy's and provider's incentives. I love the fast charging, it gives my phone a boost from 0 to 35% in 10 minutes. That's quite enough for me to go about my normal activities while I'm getting ready to leave the house. The phone has one drawback still - it's extremely slippery! It slides even on a flat and seemingly level surface. A case is advisable.

I kept seeing everyone praising the new 12 but wanted a better price so I got this 11 and I'm glad I did. The screen is really nice and battery life is decent but the fast charging is really what seals the deal for me. The only complaints I have is sometimes I have to put it into airplane mode then back on to get the internet to work. Which this could be my carrier (VZW). Oh and the camera is usually good but sometimes you have to take another shot, especially in lower light situations. The fingerprint works much better than my old pixel 6 and it's plenty fast. I bought mine open box for $429 which is a great deal. I'd say if you want 80% or more of what you'll get with phones such as the S24 at a fraction of the price then this one is well worth a look.

Overall the phone is very good. The camera is really nice, seems to have a decent processor. There are minor irritation bugs they're still working out, like trying to close all apps and they won't all close and you have to go in and manually close the last one or two or three. The touch screen is irritating if you use a tempered glass and don't have it on exactly right. But just make sure you get it on right is the solution here. Plenty of phone case options on Amazon of course. The attached photo is from the phone of a plant I've been nursing back to health, zoomed in at 3.8x. It charges stupid fast. Like it takes me longer to make a quick taco dinner than it does for the phone to charge from nearly dead to 100% with the supplied turbo charger. Of course, I can only compare this phone to my previous one which was a galaxy A71 5G and honestly quite dated by the time the husband forced me to upgrade.

Great performance and value among competitors like Samsung, Google, etc. I traded-in Oneplus 8T 256gb and got this Oneplus11 256gb for under $550 w/ tax. Specs/performs as good as other brands if not better. A lot of improvements on camera vs 8T although still lacks among other brands. Battery lasts longer and being able to charge phone in such a little time is a big plus. Overall, it's a really good buy for me.

Great phone if u get it with some discounts is a 100% YES the phone is great just great fast charge 25min 100% charge and last for 1 day and some, great display great design if u can get the headphones oneplus is even better and the shipping with best buy is super quick is a great great phone feels great the quality is great the camera is great

I never have to worry about the battery. Do the three s's and you're at 100% before work. The speakers are loud the picture is gorgeous. The mic is excellent for using the speaker phone.

Best Buy is STILL the Best place to Buy a cell phone! Happy with my beautiful phone, tons of storage, backlit keys, so slim and light as a feather. Previously, I attempted a similar purchase at a local big-box store, only to be left unattended and uneducated as to the functions of, and availability of products. I walked right over to Best Buy where not only did they demonstrate my choices, but allowed me to try any cell phone, risk free, and, at my convenience! I saved tons of money, research and time by utilizing the Best Buy tech plan, and additionally, my product is covered for repairs and replacement.

I first started off on Androids from 2014 to 2019 and switched to iPhones until late 2023 to the OnePlus. To say that I'm happy to have switched back to Android is an understatement. The amount of customizability on the OnePlus compared to an iPhone is insane and everything that drove me mad on an iPhone was solved on the OnePlus 11. Very happy with the speed so far, battery fully charges after a shower, and more. Only thing that really lacks in my opinion would be the front facing camera and apps aren't as optimized for Android stull. The front facing camera looks like it came out of 2016 and some apps just don't work as well on the OnePlus compared to an iPhone. Although I use the front facing camera quite a bit I still don't regret switching to this device.

Fast! Display good! Battery life excellent! Camera very good pictures!

Excellent phone, long battery life, super photo and video quality.