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Steff Posted
It’s an amazing microwave but the child lock feature is insanely annoying.. I can’t tell you how many times I’ve tried fiddling with it slamming the door open and closed trying to deactivate my food or struggling to tell people how to deactivate it CONSTANTLY and if you forget the manual or lose it good luck trying to open it or searching online for a manual. Yeah you can just push one button and it unlocks but it’s so annoying having to constantly push it to open the door push it to set the timer push it to open over and over. If you already have food in the microwave also it’s harder to deactivate. Sometimes it activates on its own. It might seem simple to pass but it’s like entering a password on your phone once you’ve already got Face ID. Or imagine trying to open the fridge door and having it locked. It’s an annoying minor inconvenience. Makes me want to throw it out. But besides that it’s flawless microwave! This is a 1 yr review, sensor reheat works well but make sure you use moist foods to extract vapors from and use as intended. Because it will overheat and dry out your food if it’s already dry. Power levels work well also! Popcorn and milk / coffe setting works nice! My last microwave I always had to set more time.
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Hi Steff! Thank you for taking the time to share such a detailed one-year review. We’re glad to hear the microwave continues to perform well across its cooking settings and sensor functions. We also appreciate your candid feedback about the child lock feature. Insights like yours help us understand how everyday use feels, and they’re invaluable as we work to refine future designs. We're pleased the microwave’s overall performance has still been meeting your needs. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DianT Posted
Needed a microwave to replace my 14 year old Kenmore microwave which after years of great, dependable service had now gone to microwave heaven. Panasonic was highly recommended online, so I decided to give it a try. I loved the large size, the various functions provided, and the reasonable price tag. After several weeks, I can say that I made the right decision. I am very much pleased with its look and performance, and I highly recommend it to anyone seeking to buy a microwave.
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Hi Dian! Thank you for your 5-star review! It is great to know that the size, functions, and value all hit the mark for you. We truly appreciate your recomendation and are thrilled to have earned your trust! We hope you will enjoy many more years of dependable service and satisfying meals with your new microwave! -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PaulaB Posted
Was a great value for the price. Instructions on how to use good. Cooking, defrosting, reheating my coffee....all good. Haven't had a problem with anything that I have nuked. Only problem, which I only consider a "tiny" one is with the tab at the bottom right that opens the door takes some presure, which makes the Microwave move a bit on the tile counter top.
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Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
David Posted
This microwave was the perfect size for the space I had, met my power needs, and looked attractive. It was advertised for a few dollars less at another retailer, but they had none in any of their stores. I think it might have been a bait and switch, as a more expensive Panasonic was prominently in stock. Best Buy had it in stock and available that day. Happy with the purchase.
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Hi David! Thank you for sharing your experience and for choosing Panasonic. We’re glad to hear the microwave fit your space and power needs while matching your style. It’s great that you were able to find the model you wanted at Best Buy without delay. We appreciate your support and hope you continue to enjoy your purchase. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JohnnaF Posted
Quiet and spacious and easy to clean on the inside
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Hello, Johnna! We are thrilled to have you as part of the Panasonic family. Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Letscook Posted
Microwave works great,looks good,and is easy to clean. The sound it makes when it is done is not loud and obnoxious. Its actually very pleasant compared to my old Microwave, and that is important to my quality of life.
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Hi there! Thank you for the 5 star review! We love hearing that our microwave fits seamlessly into your kitchen life, working great, looking good, and even sounding pleasant! It’s amazing how those little details, like a gentle finish tone, can make a big difference in everyday comfort. Thanks for sharing how it’s enhancing your quality of life! - F <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Yborviking666 Posted
Bought an LG a year ago and barely heated the food. What should've taken 30 seconds took 2 minutes. This microwave is quite the opposite, in a good way. What should take 30 seconds takes just that ans it's hot.....very satisfied!!!!! The LG was the same wattage and slightly smaller.
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Hi! Thank you for your excellent feedback, it is much appreciated! We're so glad to hear that our microwave is delivering the performance you were looking for, quick and efficient heating that actually gets the job done. It’s great to know that it’s heating your food to the perfect temperature in the time you expect! Enjoy the convenience and speed! - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JohnChernesky Posted
Great microwave and it does what it’s supposed to do. No issues. The only thing I don’t like is when it’s finished you have to press zero to unlock the door so you can open it. Other than that, it’s great.
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Thank you for your review. We're glad to hear the microwave is working well for you and meeting your expectations. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Michael Posted
Great purchase works well. Has a lock button every time you start the microwave and have to click the button to unlock the door. I’m guessing it’s a safety feature. Takes awhile to get used to. Overall good microwave.
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Hello Michael, we deeply appreciate that you took the time to provide us with your feedback! We're glad to hear that your purchase is working well overall. Yes, the lock feature is indeed a safety feature designed to give you added peace of mind, though we understand it might take a bit of time to get used to. Please note that it can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. We appreciate your patience and are thrilled that you're happy with your microwave. Thank you for your thoughtful review! -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TBDAP Posted
It's early but so far so good. Seems to warm everything up nicely
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Hello there! Thanks for giving our microwave a glowing review! We're glad to hear it's warming things up nicely so far. We hope it continues to serve you well, enjoy! - F <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
StephanieC Posted
Great microwave, don't love the auto lock function but otherwise good purchase
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Hi Stephanie! Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LoriL Posted
It’s a little fancy for me, but it does rip and gets the job done a lot better than my old one. It was nice seeing in store too thank you.
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Hello Lori! We love that it’s getting the job done better than your old one, sometimes a little fancy is a good thing! Glad you enjoyed seeing it in store too. Thanks for choosing us and for the 5 stars review! - F <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JelppisT Posted
I love it, it’s súper good, I’ve been using it for several months and I feel like I made the right choice…
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Hi there! Your 5-star rating brightened our day! We’re thrilled to hear that you’re loving the product and that it’s been a great choice for you over the past few months. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Petersipad Posted
This was a great buy , we like the look of the machine and it works great,
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Hello there! We’re happy to hear you like both the look and performance of your microwave. Thanks for sharing your positive experience! - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SpacebarPresser Posted
A very nice microwave. Pros: You can set the exact minutes & seconds of the food you wish to cook. Cons; Has a child safety lock. You can disable it, but if you lose power, it resets and will have the child lock back on again. So keep the instructions handy to alway know how to disable the child saftey lock feature. Also pressing the numbers... Appears you have to be spot on perfect when you press them or it won't accept your input.
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We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KennyP Posted
We just bought this microwave today. Upon getting it home and out of the box we realized it was damaged (large dents on top and side). So back to Best Buy we went to return. We exchanged for another of this same model. We get the new one home. No denting, but something is off. The door does not align with the control panel and appears crooked. The door does open and close fine, so that appears to be cosmetic. The stainless steel wrap as i will call it does bulge out slightly at the top, again really appears to be cosmetic. The most annoying thing is this one does not sit level on the countertop. It wobbles when you open or close the door or touch it. The original one with the dents did not do this, nor did our old microwave so no it is not our countertop it is the microwave. Tired of driving back and forth 30 minutes each way to Best Buy, we stuck a rubber foot on the bottom of the microwave to level it and decided to live with this one. It gets two stars because it is functional. But $200 is way overpriced. Nothing about the microwave is square and it looks cheap and janky because of the misaligned door, bulging stainless steel wrap, and unlevel footing. We recommend picking a different brand given the issues with the 2 out of 2 we brought home today. These clearly have some design problems.
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Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered with your microwave. We understand how frustrating it can be to receive a product with cosmetic and functional defects. While the microwave is designed to be fully functional, we regret that it didn't meet your expectations. We value your input, and we will pass along your concerns regarding the door alignment, stainless steel wrap, and the leveling issue. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. We recommend seeking professional assistance from one of our authorized service centers. -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Adri Posted
Fits and works perfect. Very happy with our purchase
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Hi Adri! Thank you for the great review! We’re so glad to hear the microwave is a perfect fit and working well for you. We appreciate your feedback and are happy you're happy with your purchase! - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ShirleyV Posted
I purchased the oven because of the name. Big mistake. Inside started rusting in the corners. Now peeling off onto the food. Only had it for a year and I have to replace it. It looks like Panasonic has lost it's value. What a shame. Will not be replacing it with the same brand.
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Hi Shirley! Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you have experienced. The behavior you have described is not typical for this unit, and we would like to conduct a thorough investigation. Please reach out to our Panasonic Consumer Support department at your earliest convenience so that we can provide the necessary assistance. – S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CrockpotFan Posted
This microwave is sleek looking. It is powerful and easy to use. I really like the buttons that let you cook with presets. It fits nicely under the cabinets with plenty of room to spare. I would definitely recommend this product.
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Hello there! Thank you for the fantastic 5-star review! We're so glad to hear the microwave exceeded your expectations, both in performance and design. It’s great to know the sleek look, powerful performance, and easy-to-use presets are making a difference in your kitchen. We appreciate the recommendation and hope it continues to serve you well for years to come! - F <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PAMELAR Posted
Great microwave - spacious, very quiet, cooks beautifully. Only minor quibble - wish the key pad had back lighting so could be seen in the dark! We use multiple times each day for heating up items and cooking
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Hi! We’re glad to hear you’re enjoying the spacious design, quiet operation, and excellent cooking performance. We appreciate your feedback on the keypad lighting, it’s great insight for us! - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />