Customer Ratings & Reviews

got this ps5 on the july sale this year and purchased it for 399.59 us dollars which was significantly cheaper than over ps5s on the market i’ve had it for about a month and i can confidently say this is a product worth buying however i only experienced one issue with the ps5 is that it was overheating way to quickly my friend told that they overheat but this ps5 was overheating in the first 5 ish minutes of booting up the ps5 it was completely shutting down however i did some digging opening up the plates and found giant clumps of dust through the ps5 once i removed the ps5 was working pretty good and only overheating after playing for 5 plus hours which is normal so you will probably have to throughly clean it again even though geek squad assured it was thoroughly clean also the ps5 come in a giant cardboard box and the faceplate had a few marks and scratches on it but nothing to major

I was looking for a ps5 to buy and I kept looking at the reviews and thought that I would waste my money on this and it will be over but surprisingly when it came it was fresh and new it barely overheat a lot it’s graphic it’s amazing and so far I haven’t had any issues it dropped a lot and it’s still good and trust me when it comes to purchasing stuff online I am quick to go lose but guys give it a try you wouldn’t regret it at all

Ordered one of these ps5s and was excited to start it up and play. Taking the console out of the box, immediately you could tell the console was extremely dirty and smelled bad. There was sricky gunk all over the console itself, plus the controller bad brown build up all around the triggers, thumbsticks and in the seams, and the left thumbstick cover was ripper. Plugged in the console, it booted up, but the controller did not work, you can push the little PS button all day and it would do nothing, and then the console would green screen snd shut off. Got a 2nd one that seems to be working alright, but it didnt come with the stand. Do better bestbuy.

One of the things I really dislike about the PS5 is the controller; it isn't as durable as the controllers I have had. I have had the PS5 for a little over a month, and I've dropped it like twice, not much of a drop, and that's all it took for my controller to get stick drift, and that's another thing I dislike. Also, the PS5 is really sensitive to overheating, as if it needs a better fan; it seems like it's not powerful enough. Other than those two problems I've noticed and disliked, the PS5 is a great console, and I love the smoothness of gaming, and the movement and response time is on point and faster than I expected. Not to mention the new design of the PS5 controller; I didn't like it at first sight, but it turns out that it's very comfortable and I actually took a liking to it since it was similar to the Xbox controller, which I've never taken a liking to, but this design is more comfortable to the grip l

I was skeptical at first buying this console with some of the reviews I read. However once I got it out of the box, I was impressed with the condition and performance of this PS5. I even opened it up to see how well it was cleaned. There were some slight scratches and blemishes, but that's to be expected with any previously owned console. The galactic purple color was an added bonus. I've seen in previous reviews some customers getting different designs and colors, so I'm overly excited about this purchase.

PS5 and controller had a couple scuff marks and signs of wear and tear (as expected from a refurbished product), but they perform really well. No pieces were missing, and set-up was a breeze.

Works great, has a few scratches, but other than that, it’s fine.

These devices are sold as refurbished which implies some amount of the following: 1. Inspection 2. Cleaning/Repairs 3. Testing The first unit I received had a non functional disc drive and was extremely dirty with scratched covers. When I went to return this unit for a replacement the employee didn’t even open the box to confirm the condition of the device. When I brought up the deep scratches and how dirty it was he said “well they don’t repaint them (lol), they are going to be dirty and have some scratches. They just test to make sure they work.” That is not refurbished and obviously they don’t even test them because the disc drive doesn’t work. After more hassle and the employee telling me he “doesn’t think I can order a refurbished device as a replacement” a replacement order was placed. One week later I picked up the replacement. It is similarly damaged and even more dirty than the first unit. Upon testing it was in fact fully functional. In summary, these devices are NOT refurbished and instead are open box or used products that are repackaged into generic cardboard boxes with minimal packing materials and sent to you dirty. Buyer beware.

Good performance and works perfectly fine. Easy to install.

The PS5 arrived quickly. All expected components were included and everything works perfectly.

I Ike that it was clean not dirty or damaged. I didn’t like that it didn’t come with a stand

It was packaged really well, and came with everything it said would come with it, its working great so far for the couple days I've had it.

Great purchase especially at $400! Works as it should.

I love it I always use to be a Xbox player but switching to PlayStation is a plus wow I love it

I got the ps5,the controller,controller charger,and the ps5 piwer cord but im missing the stand and the hdmi cable.I used my ps4s,but i dont know if that will damage my ps5 so i really want the ps5s hdmi cord.my set up dosent look good with the ps5 being vertical,and i dont want to damage the ps5.so im hoping yall see this and deliver my stand and the hdmi cord.

I went into Best Buy thinking this would be a good purchase, it came in a brown box, missing parts, and was loosely taped together. Very dissatisfied

Fiancé loves it he wouldn’t have even knew it was used if I didn’t tell him

Sent with a defective controller, contacted store near me. And nada, told me I'm blank out of luck. And buy another controller. Its stuck in the up position.

My son love his game been playing it since it came to the house

As with all refurbished tech, I'm skeptical, but so far I've had no issues. It works like new. The controller is very responsive, and the console was nicely packaged.