Customer Ratings & Reviews

I purchased this model because I wanted an ice maker in my basement for the bar area. I loved the way this product looked, but after 6 months, it began exploding water all over from the inlet when the water turned on to make ice. I contacted customer service and they indicated someone would be contacting me to make an appt for service. Four months of follow ups and NOTHING. Its a beautiful product, but the customer service is horrible.

If you’re looking into buying this refrigerator think twice. It’s been about 7 months now and it stop working. Contacting the manufacture because it’s the only way to either get another one or fix it.

When I received the notice back on the original due dste I headed off to the store to pick up my fridge but customer service told me when I got there that it had not shipped and I was told it was in transit and would be the upcoming Sunday. I called customer service when it did not arrive and wanted a tracking number and telephone number of the freight company. The tracking number was bogus and the telephone number was for FedEx. I wanted to cancel after month 2 but i was continually told I could not cancel as the fridge was in transit. I receoved my fridge after 3 months. The fridge is cool, the lies were not!

Compressor Failed after less than 1 year. Waiting more than a month for a replacement, have to pay for shipping and re-installation. Stay away from this brand.

Very bad experience. First delivery was delivered with a damaged refrigerator. Tried contacting manager or supervisor to no avail.

Ordered in march Still waiting for product Shame on bestbuy for poor service like this

Good space for the food and nice for my business display