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ProForm - Carbon Pro 2000 - Black

Model:: PFTL10925; |
SKU:: 11078990

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1 of 1 review

Rated 1 out of 5 stars
Absolute crap, does not work out of the box
ANDREWA Posted 3 months ago
Bought this through Best Buy Marketplace. Spent 2+ hours assembling. Power it on, it needs an update out of the box. Treadmill refuses to update, but it also won't let you run on the treadmill without the update. Called Best Buy, they refused to help. Called iFit, you can't get a human so can't get help. Took the time to install a Wifi extended 5 feet from it. All other electronics in that room talk to the internet fine. Treadmill still refuses to update. Best Buy refuses to help because it was bought on the Best Buy Marketplace. DO NOT, under any circumstances, buy from the Marketplace because BB will not help you with the product. Mechanically, the treadmill can function. But the screen is constantly failing out, but it will not update. Nowhere on the internet can I find a patch to download and install through a USB. Garbage product. I had a Pro Form before, you just turned it on and it worked fine. Now it wants constant access to the internet so it can try and sell you a subscription. But it's internal Wifi is non-functional so it cannot connect to the internet. Avoid anything that is tied to iFit. Absolute disaster. I've been a Best Buy Plus member for 20 years or so and this has been the worst experience with them by far. At all costs, do not buy from Best Buy Marketplace unless it is a cheap $30 product. Very upset and frustrated. 3rd party items sold on this website should be illegal, but we must protect CaPiTaLiSm at all costs in this country. Treadmill being DOA out of the box and I have to be charged to have it returned it an abomination.
No, I would not recommend this to a friend
Comment
Brand response from iFIT - MANUFACTURER
Posted 3 months ago
ANDREWA

We want to apologize for the experience you have had with your treadmill. We understand how frustrating this must be when you are excited to use your new machine. Feel free to contact us at my.iFIT.com so we can take a closer look into this and assist further.

Thanks! - ProForm - Powered by iFIT

Page 1 1 of 1 review

Customer reviews from Proform
Syndicated rating, 5 out of 5 stars with 3 reviews on Proform.
See all Proform reviews

Rated 5 out of 5 stars
Best treadmill ever
Love the many scenery walks, love the modes, incline and speed, love that it has an option for music Spotify, and it even has a fan. All around great machine. Very sturdy and easy to use.
Originally posted on iFIT inc.
Posted 1 year ago by Sokphhanee N
Rated 5 out of 5 stars
Good treadmill overall
Got it for the winter, was a great replacement for outdoors! its starting to get warm out now so I use it less but still opt it for it anyways sometimes. Gets the job done!
Originally posted on iFIT inc.
Posted 1 year ago by Jane
Rated 5 out of 5 stars
Convenient
Set it up in my garage. It's been a good option when I don't want to go to the gym. The iFIT workouts are a fun extra. Not required, but nice to have.
Originally posted on iFIT inc.
Posted 1 year ago by Cole
Rated 5 out of 5 stars
Love it!
The folding feature is a game-changer for my apartment-it tucks away easily when I'm done. I also got the iFIT subscription that pairs with and so far so good! Great variety to choose from. It also paired seamlessly with Garmin.
Originally posted on iFIT inc.
Posted 1 year ago by Nathalia
Rated 5 out of 5 stars
Perfect
I've been running on the Carbon Pro 2000 for two weeks and the cushioning is great, my knees haven't complained once! I also like the touch screen display and that its foldable, saves me some space in my office.
Originally posted on iFIT inc.
Posted 1 year ago by Christina
Rated 5 out of 5 stars
Great Machine
I have wanted a treadmill for a long time and I always wanted one that would be sturdy and have a good incline. This treadmill fit all of my needs and fits nicely into my room. Very solid and sturdy, smooth operation. Too bad the newest one with a higher incline wasn't out when I purchased this one, but 12% incline is perfect for almost everyone. Although the higher incline is very enticing! Maybe I can upgrade later, but for now I'll continue loving my ProForm Carbon Pro 2000.
Originally posted on iFIT inc.
Posted 1 year ago by Crystal J
Rated 5 out of 5 stars
Carbon Pro 2000
I'm very satisfied with my recent purchase of this treadmill. I've done a few series and it's performed great. I previously owned the proform pro 2000 and this machine has visibly many improved features.
Originally posted on iFIT inc.
Posted 1 year ago by Jim T

Absolute crap, does not work out of the box

ANDREWA Posted 3 months ago

Bought this through Best Buy Marketplace. Spent 2+ hours assembling. Power it on, it needs an update out of the box. Treadmill refuses to update, but it also won't let you run on the treadmill without the update. Called Best Buy, they refused to help. Called iFit, you can't get a human so can't get help. Took the time to install a Wifi extended 5 feet from it. All other electronics in that room talk to the internet fine. Treadmill still refuses to update. Best Buy refuses to help because it was bought on the Best Buy Marketplace. DO NOT, under any circumstances, buy from the Marketplace because BB will not help you with the product. Mechanically, the treadmill can function. But the screen is constantly failing out, but it will not update. Nowhere on the internet can I find a patch to download and install through a USB. Garbage product. I had a Pro Form before, you just turned it on and it worked fine. Now it wants constant access to the internet so it can try and sell you a subscription. But it's internal Wifi is non-functional so it cannot connect to the internet. Avoid anything that is tied to iFit. Absolute disaster. I've been a Best Buy Plus member for 20 years or so and this has been the worst experience with them by far. At all costs, do not buy from Best Buy Marketplace unless it is a cheap $30 product. Very upset and frustrated. 3rd party items sold on this website should be illegal, but we must protect CaPiTaLiSm at all costs in this country. Treadmill being DOA out of the box and I have to be charged to have it returned it an abomination.

No, I would not recommend this to a friend

Comment

Brand response from iFIT - MANUFACTURER

Posted 3 months ago

ANDREWA

We want to apologize for the experience you have had with your treadmill. We understand how frustrating this must be when you are excited to use your new machine. Feel free to contact us at my.iFIT.com so we can take a closer look into this and assist further.

Thanks! - ProForm - Powered by iFIT IconHealthandFitness

Customer Ratings & Reviews

ProForm - Carbon Pro 2000 - Black

Customer reviews

Rating Filter

Absolute crap, does not work out of the box

Brand response from iFIT - MANUFACTURER

Customer reviews from Proform

Best treadmill ever

Good treadmill overall

Convenient

Love it!

Perfect

Great Machine

Carbon Pro 2000