Protection

Q: Is the Apple TV covered under the AppleCare Protection Plan?

A: Yes, the AppleCare Protection Plan provides coverage for your Apple TV hardware.

Q: What is the duration of coverage provided by the AppleCare Protection Plan for Apple TV?

A: The AppleCare Protection Plan for Apple TV extends your coverage to two years from the original purchase date of your Apple TV.

Q: Does AppleCare for Apple TV include any support for software?

A: Yes, software support is included, such as help with setting up your Apple TV and connecting to your Wi-Fi network and iCloud.

Q: What type of technical support does AppleCare for Apple TV offer?

A: AppleCare provides direct access to Apple experts for technical support.

Q: Does this AppleCare Plan cover the replacement of the Remote?? We put a cover on it, but it still has gotten some cracks around the top area where we have to press to Enter for selections! I would like to replace it, before it starts to malfunction ...

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Q: How can I transfer the Apple TV Protection plan to the person I bought it for. I got the email that I could activate my plan. I never gave my niece's email. I have made MANY phone calls to fix it. No one knows how. POOR customer service.

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Q: How I get the agreement number, SKU: 5938029

A: The agreement number can be found in a Best Buy e-mail.