Customer Ratings & Reviews
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- Rated 1 out of 5 stars
Not recommended
Mona Posted
Lousy product, I would not recommend it. It barely mists and doesn’t diffuse the scent well.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re sorry to hear the product didn’t meet your expectations. This model is designed as an opening price point item that provides excellent value for the price paid. While it may not have the same output as higher-end diffusers, it’s intended to deliver a simple, compact, and affordable aromatherapy experience. We appreciate your feedback and will share it with our product team for review.
- Rated 1 out of 5 stars
Horrible
AUSTINS Posted
Doesnt work, messy, bad bad bad babd do not buy instructuons unclear it is ridiculous
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience—this is certainly not the quality or performance we aim to deliver.We understand how frustrating it can be when a product doesn’t work as expected, especially when the instructions are unclear. We truly appreciate you bringing this to our attention.
We’d like to make this right for you. Please reach out to our customer care team at [email protected] to resolve your issue. We can also provide clear guidance to ensure proper use if you’d like to give the product another try.Your satisfaction is very important to us, and we’re here to help you as quickly as possible.