Customer Ratings & Reviews

Posted 3 months ago

Thank you for your review. We sincerely apologize that you're experiencing an issue with your Pursonic Cordless Pressure Washer. We understand how frustrating that must be. May we ask if you had a chance to read through the instruction manual thoroughly before using the unit? One of the most common setup issues is that the water inlet hose and pump need to be fully primed, with all connections securely attached, before the washer will draw water properly. If you've already followed the instructions and the issue persists, we'd be happy to help troubleshoot the problem or arrange a replacement if necessary. Please contact our customer support team at info@pursonicusa.com, and we'll work with you to get your pressure washer operating as intended. We appreciate your feedback and the opportunity to make this right.