Was very happy to get this to replace dad's Sony unit that got "fried" with a lightning strike. The first one I got had a motor malfunction but the service center at Pyle was quick and responsive and the awesome folks at Best Buy were quick to replace it with a fully functional unit that enables my mom to listen to dad's old barbershop quartet tapes. Now I need to work on turning them into cd's so we can listen to them in the car.

The instructions don't include information about transferring music from cassettes to a computer. To learn how, I had to go to the Pyle website and hunt around to learn that certain software must be downloaded, installed, and then navigated. I did all that and got several tapes converted before the A deck failed. Only the B deck functions now. Also, when I emailed Pyle about how to digitize music, they did not call me back. Will return and try another gizmo.

Both cassette doors fit poorly. I was able to get the left side to play tapes if I carefully positioned the tape and closed the door very slowly. I could never get the right side to work properly, and that's the only side that records. If the tape did move at all, the sound was garbled and the tape damaged. To press the buttons you have to hold the deck with one hand, since the deck is not heavy enough to stay in place given the surprising amount of force needed to press the buttons. I returned this after a few days. Best Buy shouldn't sell junk like this.

Nearly impossible to find a cassette deck these days. After my old machine of 30+ years quit working, I found this one. It has good sound, but I am really disappointed in it's performance. It plays one side of the tape and shuts off. My old machine had auto reverse (played both sides) and then continued to play the second tape in the dual side. Don't like having to continually change the tapes.

Disappointed that the tape player will not auto-reverse at the end of playing one side in order to play the other side. Other than that, it works fine. However the instructions supplied with the player could be improved.