Customer Ratings & Reviews

For sure an expensive toaster - but much to enjoy! I like that i could toss this on 12mo financing so its not hitting my wallet in one lump. Incredibly easy setup. I like the idle clock display. No issues waking it up. Mine came with the panini press as an added “gift”, which I have used more to make grilled ham and cheese more than I have used for toast/bagels. I do wish it had the 270 version layout, but I’ll live lol. I def do not feel the panini press is valued right…25-30$ Or included with purchase. The panini press does at times need to be manually adjusted as it pulls into the machine. Is it better than a regular grilled sandwich… heck no… but takes way less effort.

I LOVE this toaster. Not only is it aesthetically pleasing and fun, but it’s so functional and easy to use. The moment I received it, my friends and I tried to toast literally every type of baked good you could toast. The touch screen on this toaster is such a great addition and convenient when choosing what to toast as every toasting is catered to the type of bread we choose to toast. Also, the shade of browning that you choose is fairly accurate! With this, the count down and soft alarm to know when the toast is done toasting is also a really nice addition! This toaster also isn’t a pop-up toaster - it elevates the bread up and down which makes me feel a lot safer when toasting my food. As well as, the easy pop-out crumb tray doesn’t hurt the aesthetic or functionality of the toaster - it’s perfect! This is the best toaster I have ever had hands down and my friends and i love it SO much. Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

Excellent product, my kids love it. Know they make their own sandwich and paninis.

It does a lousy job on toasting bagels not purchased from a supermarket. I purchase locally baked bagels which are to high for the toaster and about 1” is not toasted. The frozen bagel is not toasted in the middle and using a higher number the bagel is burnt. Same issue with English muffins. Not brown the second toasting comes out burnt. The same with bread. The picture shown on the toaster isn’t what you get on the toasted product. Not very happy paying $300+ for a toaster that doesn’t perform well at that price. I would say research and testing is questionable.

This is amazing!! The quality is a 5 star. I had veen waiting a very long time to get one. It makes the perfect toast and everyone is eating bagels this week. We absolutely love it.

It works great! Easy, fancy and you can pick exactly how crusty and toasted you want your bread.

I love this toaster so much…. Makes my mornings so much easier… My family loves it also. Highly recommend. Customer service is splendid. 11/10 best investment ever!!!!

Is toaster is awesome. I get the pic whatever I want to just touched the screen.

I love it! Super easy to use! It even shows when its time to clean out the tray when theres to many little crumbs

Best toaster there is! Makes everything so much easier and simple. Worth every penny

The Revolution R180 is shockingly expensive, but it does produce softer and more fluffy toast in a fraction of the time required by a traditional toaster. Because the R180 has a more robust heating element - the temperature is applied more evenly and at a higher intensity. This results in an ability to quickly crisp the surface of the bread while leaving the inside moist & fluffy. While comparing the R180 to my traditional Hamilton Beach toaster, I discovered that most standard toasters cook at a lower temperature for a longer period of time. Toast may look the same as bread cooked in the R180, but standard toast is more dry and is crunchy all the way through - more like a crouton. Even on the darker settings, the R180 leaves the inside of the toast soft. Though the Revolution Toaster looks incredible and does (eventually) make better toast (after settings are adjusted), I simply do not believe it is able to justify its high price. My most basic expectation is that the R180 would produce toast that matches the image displayed on its screen and, unfortunately, it does not (see images attached). I also do not agree that the R180 should be advertised as a “Smart Toaster”. While they advertise that the toaster features “smart sensors that optimize the toasting process based on food type” - it appears as though each cooking option is nothing more than a standard pre-set which moves through a cycle of Heating, Browning, then Crisping. Here is what each toaster setting actually does: Bagel Mode: Heats both sides of the Bagel for 30 seconds, then Browns and Crisps only the inside of the bagel. English Muffin Mode: The toaster moves through the standard cycle of Heating, Browning, & Crisping - but, both inner & outer heating coils stay on the entire time. Customer service states both heating elements stay on because English Muffins are commonly a more doughy texture. Their intention is for the 4 coils to cook the English Muffin more thoroughly. Pastry Mode: Does not offer the option to select crispness level (although you can select between Fresh, Frozen, or Reheat). Customer Service states that Pastry cook level is pre-set so that Pop-tarts do not get hot enough to burn children. The toaster stays in Heating mode and both inner & outer coils stay on during the entire cooking process. Toast Mode: The toaster moves through the standard cycle of Heating, Browning, and Crisping, The inner coils turn off for the past 20 seconds. Customer service explains this is because the inner portion of the toaster gets to a higher temperature than the outer side. NOTE: The length of time that the outer coils remain heated can be adjusted within the “SERVICE WINDOW”. Waffle Mode: Heats, Browns, then Crisps. The inner coils turn off for the last 25 seconds. Reheat: Warms the contents of the toaster for 15 seconds (without adding to the level of crispness). I honestly feel as though Revolution dropped the ball by not utilizing the touch screen to provide any “smart”, creative, or innovative features. Example 1: I would have liked to see the option to set user profiles that would allow each family member to store their individual preferences. When Dad makes his toast he would choose his icon and the toaster would automatically cook to a level 6. When Daughter selects her profile, it automatically cooks to a 4, etc. Example 2: Delayed cooking could be a neat feature. I frequently make toast for my wife, but she may take longer to come downstairs to join me for breakfast. It would be cool if I could set a timer. I could drop in her Bagel (etc) and set a timer for 3 minutes. When the 3 minutes is up, she’d hear the toaster chime and it would start cooking her Bagel. Or, if the Toaster had actually been web enabled, we could sync to an app that would allow my wife to start the toasting process from her phone. The toaster costs SEVERAL HUNDRED DOLLARS - these options are not far fetched at this price point - and most of them would not cost any extra. AND, if they had built in a way to update the software, these features could be added. Example 3: The screen would be especially useful if it displayed a video image of your bread as it is being toasted. This would allow the user to eject the toast at the exact moment it reaches the desired texture. This function would also allow users to adjust the darkness that each pre-set produces. I simply don’t agree with marketing the R180 as a “Smart Device”. The toaster is not connected to the web, it does not have a smart assistant built in, cannot connect to a smartphone, the software cannot be upgraded, the user cannot adjust the visual image to match the actual toasting results, the toaster is not able to sense when only one slot is being used - which would allow energy savings by only heating the coils that are truly being used, the toaster cannot actually detect the darkness level in order to match the expected results, and the screen doesn’t even time out when the toaster is not being used - the entire screen stays on wasting electricity 24/7/365. There are no true smart features - just a wider assortment of pre-set programmed options. The company simply elected to use a screen instead of multiple physical buttons (which would have certainly cost much less). I have tested multiple kinds of bread, bagels, English Muffins, Waffles, Pop-Tarts, and Toaster Strudels. I learned to access and adjust secret settings (see instructions below). Revolution even replaced my R180 when it wasn’t performing to their standards. And after using two R180 Toasters for quite some time - I still have a love hate relationship with it. I cannot get past how drastic the difference is between the image on the screen and the toast that is produced. And the crispness level is not consistent between different brands of bread, or different food items. Toast gets soggy if cooked at a 5 or less, but if I cook an English Muffin on a 5 it flat out burns. Revolution has a long way to go before their toaster is truly worth several hundred dollars. I hope they continue to innovate and improve, but I simply cannot justify the price and therefore cannot recommend the R180. PROS: + Completes the toasting process significantly faster than a standard toaster. (Literally a whole minute faster) + The outside of the toaster stays significantly cooler during the cooking process. + Easy to use + The screen shows you a visual representation of how long it will take to complete the toasting process (although only the last 10 seconds are counted down in an actual timer) + Looks much nicer / classier than a standard toaster. + The Warranty lasts for 12 months. + If you do process a warranty, the replacement Toaster comes with a brand new 12 month Warranty (confirmed with Customer Service) + The toaster plays an audible chime when toast is done cooking + The chime volume and the screen’s brightness can be adjusted + Occasionally displays a reminder that the crumb tray needs cleaning + Customer Support is extremely helpful and knowledgeable. Revolution has 10 specially trained Customer Support Representatives who take calls Monday through Friday from 8:00 AM to 5:00 PM EST. CONS: - High Price - Can only toast two slices of bread at a time - The Image of the Toast displayed on the screen does not match the results. (See photos for examples.) - The packaging states that the R180 includes smart sensors that optimize the toasting process based on food type, but this does not seem to be true. Each toasting option appears to simply be a preset that follows a specified cooking pattern. - Because the toaster automatically lowers and lifts the bread, if bread gets stuck - there is no lever to help manually lift the contents. - The bread slots are no wider or thicker than a standard toaster. - The English Muffin mode cooks much darker than either toast or bagel modes. As the image on the screen doesn’t match the results, the user is left with burnt English Muffins when using the same cook level they are accustomed to using for Toast, Bagels, and/or Waffles. - The Screen is always on and does not dim or time out. This is a much larger waste of energy compared to nearly all other toasters & kitchen gadgets. - Pastry Mode does not allow the user to select the cooking level. This results in the toaster not being able to warm the inside of a frozen pastry. Toaster Strudels are left nearly frozen in the middle. - The Toaster requires that you select your bread type every time you use the device. So even though you may only eat toast every morning, you must always select “Toast” before you have the option of pressing the “Start” button. (You do not have to select “Fresh/Frozen/Reheat” or the crispness level every time you use the device.) This may seem like a small issue, but it is annoying to have to press multiple options instead of dropping in your bread and simply pressing start (which is all that is required by a standard toaster). - Toaster is made in China - NOT in the USA (Confirmed with Customer Service) - There is no way to update the software (confirmed by customer service). - The touchscreen cannot be replaced. If the screen breaks or malfunctions, the Warranty will replace the entire toaster within 12 months of the purchase date. - The only piece of the toaster that can be replaced is the crumb tray. - The Revolution Toaster leaves toast softer inside (even on darker settings), but at the same time struggles to produce the same level of crunch as a standard toaster. Once butter (or toppings) are added to the Revolution Toast, they soften and often feel closer to warm bread vs actual toast. HOW TO ACCESS SERVICE WINDOW: Press the Settings Icon Tap the Bagel Icon 5 times Tap the Brightness Icon 5 times Service menu will appear

Had high hopes for this high tech toaster but so far it leaves much to be desired. My family eats a lot of bagels and the darkness level is way off. I have it on setting 2 (as shown in my picture) and the top is almost always burnt. Toast seems to be much more accurate and haven’t tried too many other modes. The build quality and look of the toaster is fantastic as it should be at this price point. Overall pretty disappointed considering it’s a $300 toaster and wouldn’t buy it again. I have not reached out to revolution cooking to see if maybe I got a bad model but may do that in the near future.

I love it because is perfect to make your mornings more fast and easy

Three hundred dollars for a toaster…hmmmmmm. For years, no, decades, I have longed for a toaster that will brown bread and Eggos (I’m a simple man) evenly and to the same degree on both sides without my having to flip over the item. I had HIGH hopes for this toaster. I have to admit, this is the first toaster where I have sat down and read the instruction manual that came with it. The Quick Start Guide tells you everything you really need to know and there is probably only one thing unintuitive that you need to know to use the Revolution Cooking R180 High-Speed Smart Toaster. That one thing is the sequence of touches that need to be made for the toaster to activate the “Start” button. Some initial observations are that the toaster’s cord is flat and quite stiff which complicates cord management a bit since a toaster is usually left on the kitchen counter to be used every day and the cord is readily visible. To the design team - a round cord that is more flexible would be appreciated, maybe even where you could store the excess on the bottom of the toaster. Also a 90-degree plug would make for a neater appearance on a kitchen counter - in my instance the toaster sits on a 12 inch wide section of counter and has to be backed up against the electrical receptacle when not in use. The instructions state there is a clear protective covering on the touchscreen that is to be removed, but I could not find an edge to easily peel it up - adding a nice big tab to it would make it easier to remove. I still haven’t been able to get it off - but maybe my sample didn’t even have one to begin with, I can’t tell. This toaster is roughly the same size as what I have been using and is noticeably heavier, but that shouldn’t really be a concern. The touchscreen is approximately 3” by 6” and easy to use. It responds well and fairly quickly to commands. However I did find that I had to make a fairly decisive stab at the screen with my finger to “wake” it up from the resting clock screen sometimes. It would have been nice if the date was a little larger on the clock screen so you could read it from across the room. If you don’t have either the digital or analog clock showing at rest, the display shows a Revolution Cooking logo. The toaster does not have Wi-Fi built in which at this price point surprises me as so many things have this capability and who knows, once it gets in wide release and the company receives more feedback they may want to change some of the programming algorithms. The overall design of the R180 is modern and stylish and will go well with any kitchen decor. I had one guest over in the week since I received the toaster and she did notice and comment on the analog clock appearing on the toaster. My testing was done with a quality white bread (to easier see the browning) that is available in the Midwest, national-brand frozen waffles, a national-brand frozen pastry, and a regional refrigerator case bagel brand. The toaster has programs for “bread”, “waffle”, “English muffin”, “bagel”, and “pastry” (these appear as little pictures of the products on the touchscreen). There are also additional settings for “fresh”, “frozen”, and “reheat” - the reheat setting appears to just run the heating elements for 15 seconds to put a little warmth back into the food rather than browning it any further. And then there are seven levels of “toasting”. The little pictures actually change appearance when you choose a toasting level and they are pretty accurate when compared to what you will see come out of the toaster - at least with bread. When in use, the screen displays “Heating”, “Browning”, and “Crisping” functions during some of the cycles. I could discern no visual difference in the intensity of the heating elements, but that doesn’t mean that they weren’t varying their heat output, I just couldn’t tell. The elements going on and off did not seem to coincide with any of the on-screen messages, but this comes into play when obtaining the same level of browning to both sides of toast. I also noticed that when a product is lowered into the toaster, that the grates that move in from either side will usually center the product between the heating elements, but for some products such as bagels, they position it off center and farther away from the center heating elements so that the cut face isn’t as prone to burn. There is more going on in this toaster than what meets the eye. For the bread, I made toast using each of the seven darkness settings starting with room temperature bread and letting the toaster cool down in between uses. I made one piece of toast at a time using the same slot on the toaster. I then took a group photo of all seven slices, first showing the side facing the center heating element and then I flipped them over showing the side that faced the outer heating element. At all seven settings, the side of the bread facing the center heating element was slightly darker than the side facing the outside heating element, even though the center heating elements of the toaster turn off at least 15 seconds before the outer elements do. I then made a slice of toast with my old toaster and compared it to the closest result from the Revolution. The R180 was much more consistent at browning the toast evenly on both sides than my old toaster, so it appears turning off the inner heating elements does indeed accomplish what is intended of this feature. I timed each of the seven settings from the moment I pressed the start button until the bread was fully raised by the automatic mechanism. The times ranged from 1 minute and 20 seconds for the “1” setting, to 2 minutes and 32 seconds for the “7” setting. I also timed my old toaster. The Revolution was indeed faster, but not by a whole lot. At setting “4” it took 1 minute and 45 seconds to make toast and a comparable browning using my old toaster took 1 minute and 58 seconds from the time I pushed down the manual lever until the toast popped up. I’m not so sure I would consider this slightly faster performance (11% faster) to be significant in anyone’s morning routine. Both slots of the toaster were consistent with each other for the amount of browning of the bread. Running the toaster in quick succession with no downtime between heatings resulted in shorter and shorter run times which implies that the programming is more than a simple timer and takes into account the body of the appliance heating up and resulting in it needing less time to toast bread to the same darkness. On the sixth cycle, the toaster stopped much short of the previous time and the display showed “recalibrating” and the touchscreen would not respond. The User Manual makes no mention of this situation, but things started working normally after the toaster cooled down for a bit. The bread was very consistently browned during these rapid-fire toasting cycles. The time for these cycles while getting shorter were not consistent in length which surprised me. If the heating cycle was based solely on time, it should have had the same toasting time with each use, so maybe there is some other factor at play. The prompts for emptying the crumb tray appear to be related to the number of cycles rather than a sensor that detects debris on the tray as it prompted for emptying in the middle of my running multiple cycles with no food items in the toaster. The browning and heating of the Revolution R180 proved to be superior to my traditional-style, less sophisticated toaster, but do these improvements make any difference in the enjoyment of the food? I found the toast it produced from fresh, room-temperature bread to be noticeably dry and crunchier compared to that made in the old toaster which was slightly crunchy on the outside and tender in the middle. The round, frozen waffles were overly browned in the center and slightly soggy around their perimeter on some settings - but this might be due to the “cupping” of the frozen product as it came out of the package. Again, I preferred the texture of what came out of my old toaster. Even after multiple tries with the frozen waffles, I was not able to replicate the combination of brownness, texture, and mouth-feel to what my old toaster produced. Bagels did work quite nicely. You insert the bagel half with the cut side facing the inside heating element which heats during the whole cycle. The outside element runs for only the first part of the heating cycle to put some warmth into the opposite side of the bagel without browning that side. I had mixed results with the frozen pastry. I usually make these by running them through two cycles in my old toaster at a lower darkness setting so that the gooey interior of the pastry gets warmed sufficiently without overly browning the flaky outside of the product. I had trouble obtaining the same result with the Revolution toaster when having it run a particular algorithm for just one cycle. Some of these observations are entirely subjective and of personal preference. I only mention it so that a new purchaser is aware that results might not be to their usual expectations and that they will likely have to run some trials to find what works best for the particular food product they use and having it made to their liking. I’m having a hard time deciding on a star rating for this appliance. Yes, it does what a toaster is supposed to do, it heats and browns food, the minimum you would expect any toaster to do. It does so in style and with the novel feature of a touchscreen AND most importantly, it is superiorly capable of browning both sides of bread more consistently than traditional toasters, and it has a clock - now up to four stars. It does cost $300 and that puts it way out of reach of many shoppers, so that keeps it at four stars. As much as I would like to give it five stars, the high price prevents me from doing so.

I can't say enough fantastic things about this toaster! First off, it looks like a toaster with an iPhone attached to the front. How cool is that? This Revolution Cooking R180 toaster begs to remain on display. The screen shows the time and date, in both digital and analog formats when it is off. That in itself has forced me to leave the toaster on the countertop and plugged in. And with it being there, and plugged in, I actually use it! My previous toaster was cheap, not very aesthetic, so lived it's life in a cabinet, until we really wanted to toast something. With this new toaster, it's begging to be used, to the point (I know its still new and a novelty) that we're looking for things to toast. I bought English Muffins (Blueberry) for the first time in forever, and also some bagels, and finally some toaster pastries. We've toasted each of these products and had a perfect success every single time! Once putting your desired toastable product in the slots, you choose the type of product that it is on screen (an image of bread/pastries/english muffin/waffles/bagels are options), you determine if it's fresh/frozen/reheating, then you choose the desired toasting color you'd like (1-7) with 1 being barely held near a heat source, to 7 which is charred beyond recognition! The screen also shows how scorched your food is with a little graphic, which is neat! And once your settings are selected, press the 'START' button. An image of the bread for example is shown in the center of the screen while toasting, with dots around it. The dots light up in 5 sec increments as the bread is toasted. The toaster heats up within a couple of seconds, the bread it gently grabbed by the toasting cage and lowered to the optimal area in the toasting grid. When all but the last two dots have illuminated, the display shows that the bread is now 'Crisping' and a 10 sec countdown timer shows at the top of the screen. When done, a pleasing tone is played, and the cage gently raises the bread up and releases it for consumption. No more flinging your bread across the room like my old one used to do. If you need to cancel at any time, the 'START' button changes to a 'CANCEL' button, and resets itself to the home screen, with the cage up and open in the toaster. When toasting bagels, I was pleasantly surprised that choosing that setting, only turns on the inside heating elements of the toaster. Theres a little icon on top to tell you to face bagels in particular to face the cut sides together, this toasts only the inside, leaving the outside of the bagel nice and warm, but soft. It was delicious. The toaster comes from the factory preset to toast regular bagels, however in the setting menu (press the gear in the top right corner) there is an option for Large Bagels. That switches up some of the parameters of the toaster to accommodate the larger bagel. The algorithms of the toaster change, dependent on the type of food being toasted, the duration and even the voltage from the outlet, to give you a perfect toasting every time. The design of the toaster is very pleasing in brushed aluminum and chrome, with a black LCD screen when off, with the time and date displayed, and a vivid white screen when you are using it. Within the settings, you can change the time and date, the volume of the alert when your toasting is done, or even mute it if you want to. You can choose the brightness of the screen, and also you'll find the large bagel setting there as well. The toaster will also remind you to clean out the crumb tray! To release it, push in just below the Revolution logo and the tray will pop out. Empty it and slide it back into place, pressing the logo again to lock it. The rubber feet do a great job of stopping it sliding around on my granite countertops. The toaster is well built, looks like it will last a long time, and very aesthetically pleasing. The only negative I can see would be the price point. It's a smart toaster, but not a 'smart' toaster, so it doesn't connect with any smart assistants, therefore you can't operate it remotely (not that I think that is necessary for a toaster). Its smartness comes from how it completes the heating process. And that smartness comes at a price. I would wholeheartedly recommend this toaster to my friends and family, it's a really nice addition to my kitchen!

The Revolution R180 is shockingly expensive, but it does produce softer and more fluffy toast in a fraction of the time required by a traditional toaster. Because the R180 has a more robust heating element - the temperature is applied more evenly and at a higher intensity. This results in an ability to quickly crisp the surface of the bread while leaving the inside uncooked. While comparing the R180 to my traditional Hamilton Beach toaster I discovered that most standard toasters cook at a lower temperature for a longer period of time. Typical toast may look the same as that made by the R180, but an average toaster typically makes toast crunchy all the way through - While even on the darkest settings, the R180 leaves the inside of the bread soft. Though the Revolution Toaster looks incredible and does make softer toast, I simply do not believe it is able to justify its high price. My most basic expectation is that the R180 would produce toast that matches the image displayed on its screen and it does not (see images attached). I also do not agree that the R180 should be advertised as a “Smart Toaster”. While they advertise that the toaster features “smart sensors that optimize the toasting process based on food type” - it appears as though each cooking option is nothing more than a standard pre-set which moves through a cycle of Heating, Browning, then Crisping. Here is what each toaster setting actually does: Begal Mode: Heats both sides of the Begal for 30 seconds, then Browns and Crisps only the inside of the begal. English Muffin Mode: The toaster moves through the standard cycle of Heating, Browning, & Crisping - but, both inner & outer heating coils stay on the entire time. Customer service states both heating elements stay on because English Muffins are commonly a more doughy texture. Their intention is for the 4 coils to cook the English Muffin more thoroughly. Pastry Mode: Does not offer the option to select any cooking level (although you can select between Fresh, Frozen, or Reheat). Customer Service states that pastry cook level is pre-set so that Pop-tarts do not get hot enough to burn children. The toaster stays in Heating mode and both inner & outer coils stay on during the entire cooking process. Toast Mode: The toaster moves through the standard cycle of Heating, Browning, and Crisping, The inner coils turn off for the past 20 seconds. Customer service explains this is because the inner portion of the toaster gets to a higher temperature than the outer side. NOTE: The length of time that the outer coils remain heated can be adjusted within the “SERVICE WINDOW”. Waffle Mode: Heats, Browns, then Crisps. The inner coils turn off for the last 25 seconds. Reheat: Warms the contents of the toaster for 15 seconds (without adding to the level of crispness). I honestly feel as though Revolution dropped the ball by not utilizing the touch screen to provide any “smart”, creative, or innovative features. Example 1: I would have liked to see the option to set user profiles that would allow each family member to store their individual preferences. When Dad makes his toast he would choose his icon and the toaster would automatically cook to a level 6. When Daughter selects her profile, it automatically cooks to a 4, etc. Example 2: Delayed cooking could be a neat feature. I frequently make toast for my wife, but she may take longer to come downstairs to join me for breakfast. It would be cool if I could set a timer. I could drop in her Bagel (etc) and set a timer for 3 minutes. When the 3 minutes is up, she’d hear the toaster chime and it would start cooking her Bagel. Or, if the Toaster has actually been web enabled, we could sync to an app that would allow her to start the toasting process from her phone. The toaster costs SEVERAL HUNDRED DOLLARS - these options are not far fetched at this price point - and most of them would not cost any extra. AND, if they had built in a way to update the software, these features could be added. Example 3: The screen would be especially useful if it displayed a video image of your bread as it is being toasted. This would allow the user to eject the toast at the exact moment it reaches the desired texture. This function would also allow users to adjust the darkness that each pre-set produces. I simply don’t agree with marketing the R180 as a “Smart Device”. The toaster is not connected to the web, it does not have a smart assistant built in, cannot connect to a smartphone, the software cannot be upgraded, the user cannot adjust the visual image to match the actual toasting results, the toaster is not able to sense when only one slot is being used - which would allow energy savings by only heating the coils that are truly being used, the toaster cannot actually detect the darkness level in order to match the expected results, and the screen doesn’t even time out when the toaster is not being used - the entire screen stays on wasting electricity 24/7/365. There are no true smart features - just a wider assortment of pre-set programmed options. The company simply elected to use a screen instead of multiple physical buttons (which would have certainly cost much less). I have tested multiple kinds of bread, bagels, English Muffins, Waffles, Pop-Tarts, and Toaster Strudels. I learned to access and adjust secret settings. Revolution even replaced my R180 when it wasn’t performing to their standards. And after using two R180 Toasters for quite some time - I still have a love hate relationship with it. I cannot get past how drastic the difference is between the image on the screen and the toast that is produced. And the crispness level is not consistent between different brands of bread, or different food items. Toast gets soggy if cooked at a 5 or less, but if I cook an English Muffin on a 5 it flat out burns. Revolution has a long way to go before their toaster is truly worth several hundred dollars. I hope they continue to innovate and improve, but I simply cannot justify the price and therefore cannot recommend the R180. PROS: + Completes the toasting process significantly faster than a standard toaster. (Literally a whole minute faster) + The outside of the toaster stays significantly cooler during the cooking process. + Easy to use + The screen shows you a visual representation of how long it will take to complete the toasting process (although only the last 10 seconds are counted down in an actual timer) + Looks much nicer / classier than a standard toaster. + The Warranty lasts for 12 months. + If you do process a warranty, the replacement Toaster comes with a brand new 12 month Warranty (confirmed with Customer Service) + The toaster plays an audible chime when toast is done cooking + The chime volume and the screen’s brightness can be adjusted + Occasionally displays a reminder that the crumb tray needs cleaning + Customer Support is extremely helpful and knowledgeable. Revolution has 10 specially trained Customer Support Representatives who take calls Monday through Friday from 8:00 AM to 5:00 PM EST. CONS: - High Price - Can only toast two slices of bread at a time - The Image of the Toast displayed on the screen does not match the results. (See photos for examples.) - The packaging states that the R180 includes smart sensors that optimize the toasting process based on food type, but this does not seem to be true. Each toasting option appears to simply be a preset that follows a specified cooking pattern. - Because the toaster automatically lowers and lifts the bread, if bread gets stuck - there is no lever to help manually lift the contents. - The bread slots are no wider or thicker than a standard toaster. - The English Muffin mode cooks much darker than either toast or bagel modes. As the image on the screen doesn’t match the results, the user is left with burnt English Muffins when using the same cook level they are accustomed to using for Toast, Bagels, and/or Waffles. - The Screen is always on and does not dim or time out. This is a much larger waste of energy compared to nearly all other toasters & kitchen gadgets. After years of remaining on for 24 hours a day, it is quite possible that certain images (like the “R” logo, or the bezel of the clock) will burn into the screen. - Pastry Mode does not allow the user to select the cooking level. This results in the toaster not being able to warm the inside of a frozen pastry. Toaster Strudels are left nearly frozen in the middle. - The Toaster requires that you select your bread type every time you use the device. So even though you may only eat toast every morning, you must always select “Toast” before you have the option of pressing the “Start” button. (You do not have to select “Fresh/Frozen/Reheat” or the crispness level every time you use the device.) This may seem like a small issue, but it is annoying to have to press multiple options instead of dropping in your bread and simply pressing start (which is all that is required by a standard toaster). - Toaster is made in China - NOT in the USA (Confirmed with Customer Service) - There is no way to update the software (confirmed by customer service). - The touchscreen cannot be replaced. If the screen breaks or malfunctions, the Warranty will replace the entire toaster within 12 months of the purchase date. - The only piece of the toaster that can be replaced is the crumb tray. - The Revolution Toaster leaves toast softer inside (even on darker settings), but at the same time struggles to produce the same level of crunch as a standard toaster. Once butter (or toppings) are added to the Revolution Toast, they soften and often feel closer to warm bread vs actual toast.

OMG where has this toaster been all my life! No more burnt english muffins! Love the settings. With a push of a button the bread slides down slowly and BEEP it slides up slowly when done. Love technology!

I couldn't wait to get my hands on this toaster once I saw that it was being offered at my local Best Buy. I had watched a lot of YouTube videos with mixed reviews prior to purchasing this item and I felt it would be a great addition to my kitchen, so i ignored the negative videos and took a chance. First of all the toaster looks great. The touch screen shows the date and time when the toaster is not active and it makes a great addition looks wise to any kitchen. But now let's talk about that fact that this thing burns everything. English muffins burn when setting to the doneness level according to the image on the toaster, bagels really burn even at the lowest setting or the barely toaster. Bread at the lowest setting is not quite toasted so you have to go back in and run the toaster for an additional cycle. But you have to make sure you watch it or it'll burn. I was under the assumption that the intelligence branding of the toaster was just that. A toaster that could sense when the item placed inside was done to the level chosen. This is not the case I believe that this thing runs on a timer and each level: heating, browning or crisping is predetermined and has absolutely nothing to do with the toaster and/or it sensors deciding the doneness of your item according to the level chosen at the start. I'm sad to say that this thing is not functional, for $300 I expect a whole lot more. I'm going to have to return this and buy a toaster at a much cheaper price that does a much better job. I've read other reviews here and some people are happy with it I wish I were one of them.

The item is nice, but it literally gave out the following day! I was shocked after googling it and seeing how many people had the same problem. The screen was frozen and you just couldn’t do anything even after disconnecting. It’s a common issue, so just make sure you buy the insurance. I ended up returning it and getting a refund, it’s not worth the price if it’s a common issue with them. I was trying to upload a video, but it only allows pictures. =/

Great toaster ❤️ we make breakfast lunch snacks in minutes very easy to understand and simple to clean