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Rating 4.6 out of 5 stars with 62 reviews
RossC Posted
Works well. Picture is very clear. Product was easy to set up. I will definitely add to my security with this device
SHESUS Posted
All I can say is great great product as always great products RING has done nothing but to allow normal working people to have a piece of comfort while away from their Kingdom. That's what having a RING products give you the consumer, and that's the best part!!! And the slimmer design is fly too!!!
MariaS Posted
The indoor cam works great but the doorbell cam constantly goes offline. I have a WiFi extender in my house, there’s been no WiFi router changes or issues, password has not been changed and the battery is full. Just purchase the indoor cam alone. I definitely want my money back for this piece of crap.
Posted
Hi MariaS.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Battery Doorbell 2K. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
Since a WiFi extender is in use, there are a couple of additional things worth checking. First, run a speed test to determine if your network meets the minimum requirements. For our 2K models, a minimum upload speed of 10 Mbps is recommended, as higher resolution video requires faster internet bandwidth.
Additionally, check the Device Health section in your Ring app to ensure the doorbell's signal strength (RSSI) is within an acceptable range, ideally between 0 to -60. A poor WiFi signal can cause the device to fall offline repeatedly.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication.
If you still have the Ring Battery Doorbell 2K in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
DeborahL Posted
We bought this house 2 years ago. It had another camera doorbell already, so we left it and just thought why change it!! We realized that MOST the time it didn't let us know when someone was coming up to the door or AT the door!! Finally bit the bullet and got a new one, and a different brand!! This RING doorbell/camera is amazing compared to what was here. I wont name names but it is another BIG brand and it failed miserably compared to the NEW RING Doorbell!! I am so glad that we got this PLUS their APP??? Oh wow is it better and it will also send you a message is something strange going on in your neighborhood. Like break ins reported that you never hear about and just how close they are to YOUR home!! Even though you THINK you are in a pretty good neighborhood, how surprised you will be!! ALSO other RING customers can send messages about dogs or other animals running loose in a certain neighborhood, in case maybe your missing a dog you might find your pet has been seen by someone close by!! The messages send a pic of the animal, if one is available. I know I am rambling, I just don't want to forget to tell you everything I like about this new RING doorbell and app. Get one!! you will love it. The settings on the app are not hard to set up. I am 75 and I did it, so can YOU!!
MsSharon Posted
The pictures on the canera are clear and not fuzzy at all. I love how videos are taken of people passing by, waling up to the door, etc. I also like how it ask you if you know the person at the door and allow you to enter their name if you do.
Kelly Posted
Ewe really like the ring doorbell camera, however the battery seems like it takes forever to charge. And would love to change the sound on my phone.
NolanReviews Posted
Product is great. App works nice. I would like an option to be able to purchase a security mount so it doesn't get stolen. I was forced to purchase from a 3rd party rather than from Best Buy or Ring. I live in an apartment and would rather not have someone rip my doorbell off the wall. Also Pricing on these is really an issue. Originally I purchased the doorbell for 99.99 in store, only to be emailed an ad for the doorbell and indoor cam for 69.99 while the doorbell alone remained 99.99. Checking today the doorbell is now 49.99. A little frustrating how the sales work.
CHRISTOPHERL Posted
It's extremely easy to use. The video call is amazing. Works very well.
DaddyCls550 Posted
never again, does one have to get up to see who is at the door. this doorbell camera is one of the greatest things to be invented since sliced bread. i would highly recommend this product for those who are not home too often as a means to keep your place secure.
KHAYLAB Posted
Works perfectly just wish it came with extra screws.
CHELY Posted
Good camera, good features. Just too many options for notifications. Good that there’s a lot of options, can just can get overwhelming with constant notifications. But just adjust the settings.
HunterP Posted
I just got this product for my new apartment and I love it! Keeps me informed and great picture quality too!
sssssssssssssssssssss Posted
Easy to set up and good picture quality. Reasonable monitoring fee.
The ring door Camara is great! Very sturdy and video quality and motion destruction sensitivity is awesome!
JOHNK Posted
Great camera. Only complaint is it was smaller then the one that was replaced, so I was unable to hide the damage to the door from the previous dooebell.
TAYLORS Posted
Easy install, user friendly interface and great video quality!
Rodger Posted
Love it great pictures great audio, and video family feel safe
LesterH Posted
Good product and easy to use. Just need to make sure you have internet to get themost out of it.
Sandy Posted
Works great but doesn’t fit well into back piece. Called Ring customer service and they told me to buy the pice . They were out of stock?!!
Bobr Posted
The Ring camera was easy to install and works exactly as described. The alerts are very accurate and the description of events are awesome. 2 way talk is very clear and the battery last good time between charges. I would highly recommend a ring doorbell camera to anyone.