Ring - Outdoor Cam 2K, Battery - Wide-Angle Retinal 2K Video, 6x Enhanced Zoom, Night Vision - Matte Black

Hello. Thank you for reaching out to us with your question. Learn how to install the Ring Outdoor Cam 2K for battery use by following these steps: Twist the battery cover counterclockwise to open the battery cover. Click the ejector button to eject the battery housing. Push the tab to remove the battery. Discard the battery insulator and fully charge the battery. Insert the battery and twist to close the battery cover to the locked position. Tighten the security screw on the battery cover. NOTE: The security screw creates a seal to prevent damage from rain or humidity. Always tighten it when replacing the battery. Download the Ring Always Home app. Scan the QR code on your device. Choose a location. Flat Installation: Place your camera on a level surface with 5.5 in (14 cm) of space in every direction and plug in. NOTE: For a downward angle, face the longer side of the base toward the front and tilt your camera down accordingly. Wall Installation: Slide the mounting plate in the direction opposite to the UP arrow to remove. Use the mounting plate as a guide to mark screw holes on the wall with 5.5 in (14 cm) of space in every direction. Install the mounting plate with the UP arrow pointing up. On stucco, brick, or concrete, use a 3/16 in (5 mm) masonry bit to drill holes for the included wall anchors. Unscrew to detach the camera mount. Remove the middle rubber cap on the back of your camera. Attach the camera mount to the back of your camera with its screw. Secure your camera to the mounting plate by sliding until you feel a click. Rotate your camera and tighten the security screw. Ceiling installation: Slide the mounting plate in the direction opposite to the UP arrow to remove. Use the mounting plate as a guide to mark screw holes on the ceiling with 5.5 in (14 cm) of space in every direction. NOTE: For best results, avoid locations with nearby objects that can interfere with your camera's field of view. Install the mounting plate with the UP arrow pointing toward your desired viewing direction. Unscrew to detach the camera mount. Remove the top rubber cap on the back of your camera. Attach the camera mount to the back of your camera with its screw. Secure your camera to the mounting plate by sliding until you feel a click. NOTE: Your camera should be in an upright position. Rotate your camera and tighten the security screw. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

Hello. We appreciate the time you have taken to ask this question. Yes, the Ring Outdoor Cam 2k can connect to a Ring Solar Panel (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

Hi Sally. That's a great question. The Ring Outdoor Cam 2K, Battery comes with a removable Quick Release Battery Pack. This rechargeable battery pack is designed to easily snap in and out of the camera, making it simple to remove, recharge using the included USB-C charging cable, and snap it back into place. We invite you to reach out to our Ring Community if any additional information is needed regarding your Ring Outdoor Cam 2K, Battery. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

Hi Sally. Thank you for reaching out to us with your question! We appreciate you choosing Ring to help keep your home secure. We understand how important it is to know exactly what comes with your purchase so you can get your Ring Outdoor Cam 2K up and running right away. Rest assured, we are here to help provide you with the information you need. The Ring Outdoor Cam 2K, Battery comes with the camera and a camera mount. A charging cable is not included in the box with this model. The Ring Outdoor Cam 2K, Battery charges via USB-C, so you would need a USB-A to USB-C cable to charge the built-in Quick Release Battery Pack. You can also purchase a Ring Rechargeable Quick Release Battery Pack as a spare so you always have backup power ready to go, or consider the Ring Solar Panel (USB-C) to keep your cameras charged with sunlight. To check on your purchase and order status, we recommend reaching out to Best Buy directly by calling 1-888-237-8289, as they would have the most up-to-date information on your order. If any additional information is needed regarding your Ring Outdoor Cam 2K, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our Community for tips and tricks from other Ring users. Thank you, Melissa from Ring.

Hi Mike. Thank you for reaching out with your question! Yes, you can use the Ring Outdoor Cam 2K, Battery with the Ring weatherproof Outdoor Power Adapter (sold separately) that plugs directly into a standard outdoor outlet and connects to your camera, providing a constant charge so you never have to worry about recharging the battery. Even when plugged in, the battery remains in the device and acts as a backup in case of a power interruption, so your camera stays operational. We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam 2K, Battery. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.