The overall assessment of this product is that it is a good deal for the price. We wanted it in silver/ aluminium finished look. Installation was relatively easy. I just wish the buttons were a bit more sensitive to touch, you have to press the buttons with a little more force.

I had to return another Item purchased at the store and got this to replace it, the customer service team was very helpful in making the exchange. I was very frustrated because the store is over an hour from my house and this was now my third trip. they took great care in getting me what I needed. This Microwave is great, maybe even a little stronger than we need :-) easy to install, and very quick.

Really like this Microwave. Quiet and easy to use, seems to do everything you would expect. Recently installed, which was easy to do. We are really happy with it so far.

Six months ago, we bought a Samsung dishwasher. I did some research and it was highly rated, looked good, had nice features, and was on sale. Still I wasn't sure as I'd never owned a Samsung product. It has been a dream. My wife and I love it. Then our microwave died, so we went to Best Buy and there was a Samsung that was the right style, looked good, had nice features, and was on sale. No hesitation. We bought it. Another wonderful appliance. So easy to use that I've never been tempted to open the manual. It is quiet, solid, and of course very intuitive to use. It has a nice fan and an over the range light. It is very shiny and I thought initially that it might show fingerprints, but not at all. If it does get dirty, it wipes clean easily. By the way, we just got Samsung cell phones. Love them too.

I bought this microwave after returning home from vacation and our old microwave had shorted out. This microwave was was easy to install (by myself). The only downsides I have is how hard you have to press the buttons sometimes, the buttons could definitely be a little more sensitive to the touch. You can not use the kitchen timer function and use the microwave at the same time.