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YeseniaC Posted
My critic is that the buttons are pretty odd looking compared to the oven. Also, the "1" setting doesn't work. It seems like it doesn't have enough power to start so to use it, i have to use the "2" setting then go down.
Posted
We would like to know more about your experience with the buttons of the range hood, YeseniaC.
We suggest contacting us via the options below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
AnthonyB Posted
Excellent product really enhanced my kitchens modern appearance samsumgvmajes great products.
JonathanH Posted
We paid for new it would have been nice to get new. Instead we got something someone had installed and returned (shouldn't we have gotten open box price then? There's a sticker on it showing that Best Buy inspected it). Unfortunately, we didn't open it until we were ready to install it and it's in terrible shape, but we missed the return date. We're out the $200 because we can't use it in this condition. I would recommend looking somewhere else.
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Donald Posted
Nice product but came with a crack in it beware best buy will not return.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Posted
Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144577851
Leo
AlbertH Posted
Great experience fast very respectful clean job and on time
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
SharonP Posted
This hood work wonderfully. I love my purchase it fits perfect.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
MichaelV Posted
Transaction just fine but very disappointed that the SAMSUNG logo was not on the face of the hood as adverised- See photos
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Posted
Hello MichaelV,
We understand the feeling when the unit arrived not the same as advertised.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
JohnJ Posted
No logo. Super cheap button. Lots of cuts with knife. Is this really from Samsung? Returning today.
Posted
Hello JohnJ,
We want to inquire more about what occurs with the cooktop and would like to assist.
To do this, please contact us via the following options below to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
SunnyP Posted
It’s a damage product they give me I have to return it
Posted
Hello SunnyP,
To better assist you with receiving a damaged range hood, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
AndreL Posted
It works well and looks good. Lights aren't subtle and it's not quiet. We only use 1st level because 2 and 3 are too loud. Note that it's very short, so we have a bit of an unfinished wall gap under the bottom of the hood. Simple to operate. Good for the price.
EdwardP Posted
Simple, quite, powerful. Great lighting. Perfect for my space.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
SamWise Posted
Great product. Installation was easy, and it works as designed. The LED lights are amazingly bright, and the exhaust is quite powerful. Installed with venting to the outside of my home, and it made a huge difference over the old recirculating range hood! It looks great in Stainless Steel, and matches my new LG Stainless Steel smart slide-in electric range/oven!
William Posted
The Stainless Steel stovetop vent with 2 speed fan is beautiful, quiet, and has LED lights that are excellent. The vent was easy to install and blended in with our new Samsung stand alone stove. Both were purchased at same time and the price was much less than we thought for both. We originally wanted to get larger unit but didn’t want to pay the higher price. This vent was way below other vents that we had priced. Great sales staff guided us to perfect models.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
KirillN Posted
This hood has convenient controls for light and fan, looks good, and fits good to cabinets.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
KYLEK Posted
Much loader than my last range hood but also sucks much better.
AARON Posted
We replaced an old range hood that broke down in kitchen without a vent. Easy to setup, and has worked well so far with the three settings helpful based on what we cooking. LED lights is key too to have long lasting light— in fact our old range hood had halogen bulb size that could not be replaced!
DebraE Posted
This was my second hood because the first one was badly dented. This second one was dented too but it was a smaller dent and not as noticeable. The service men that installed it were excellent. I do love this range hood.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
RoyV Posted
Good quality and easy to install. Can use as a recirulation or connect to a duct.
MyMacBookPro Posted
This item came damaged on the left side, and the Geek Squad installer never said a word or failed to notice it. The worst part is that it takes forever to replace the part where I live.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
EWA2019 Posted
We had to return this. The light was broken when we got it and you cannot replace it yourself so it went back.
This review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Posted
Ewa2019, thank you for choosing Samsung for your hood needs. We're sorry to hear that you have returned the hood as the light is broken. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille