Customer Ratings & Reviews
See more imagesSamsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Model:
- NK30B3500US/AA
- SKU:
- 6491813
Highly rated by customers for:
Customer reviews
Rating 3.5 out of 5 stars with 71 reviews
Top Mentions
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- Rated 5 out of 5 stars
Samsung 29 Inch under cabinet Range Hood SS
SamWise Posted
Great product. Installation was easy, and it works as designed. The LED lights are amazingly bright, and the exhaust is quite powerful. Installed with venting to the outside of my home, and it made a huge difference over the old recirculating range hood! It looks great in Stainless Steel, and matches my new LG Stainless Steel smart slide-in electric range/oven!
I would recommend this to a friend - Rated 4 out of 5 stars
Nice combo with the matching stove
Matt Posted
Works as it should. Good airflow. Little louder than some others but does it's job.
I would recommend this to a friend - Rated 3 out of 5 stars
Its okay
Shuaman23 Posted
Item works good the stainless finish doesn't really have an amazing sheen and it didn't come with any directions or hardware for all the connections
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Greetings,
We understand how important it is to be familiar with your appliances. Let's get the information you need to ensure your range hood is properly connected.
The link below will provide you with instructions on how to install the hood quickly and easily.
Installation manual:
https://downloadcenter.samsung.com/content/UM/202207/20220708120222764/NK3500BM_NK30B3000US_AA_LIB0175253A.pdf
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146907366) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Rated 2 out of 5 stars
Defective
EWA2019 Posted
We had to return this. The light was broken when we got it and you cannot replace it yourself so it went back.
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Ewa2019, thank you for choosing Samsung for your hood needs. We're sorry to hear that you have returned the hood as the light is broken. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
- Rated 5 out of 5 stars
Samsung range hood
Wrodrz Posted
Great product! Easy to install, would recommend to anyone.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 3 out of 5 stars
Doing job with noisiness.
Levo Posted
We have purchased this unit over the range without thinking how much noise we get when it runs. It gives too much sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted
We are committed to improving the performance of your range hood, Levo. Let us help you with your washer.
If your range hood makes a lot of noise, you can follow these steps to troubleshoot the issue. Click the link for tips.
The range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147002790, to help our team pull up your information when you message us.
Have a great day.
-John
- Rated 5 out of 5 stars
Great Range Hood
KirillN Posted
This hood has convenient controls for light and fan, looks good, and fits good to cabinets.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 1 out of 5 stars
No Samsung logo and not stainless steel
Bozo Posted
Brought these few days back, the product is of cheap quality and definitely not stainless steel (magnet can stick to it). Also, the "SAMSUNG" logo on from was missing, God know which brad the item is. All this we noticed after the plumber guys installed it. When I went to Best Buy and reported on this, they were of no help. gave me the Samsung head office ph# to call them or return the product. We spent $1000 on plumber to install this with duct work etc. Not shopping with Best Buy anymore. AMAZON
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Need different buttons
Sburkett Posted
Item was damanged in the box. The buttons are weird. Returned the item.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello Sburkett,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment about the hood's status in the box.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
- Rated 5 out of 5 stars
Sleek and Modern
Lance Posted
This is a great item and easy installation. It is sleek and modern, with a quiet fan and 3 levels of lighting. A perfect finish to our kitchen project. Be mindful of whag products are used to clean, as it is a true true stainless steel, and some streak marks cab be left behind when using improper products (These do go away).
I would recommend this to a friend - Rated 3 out of 5 stars
hood
KristyG Posted
nothing special. the protective film is stuck in the creases. my installer told me people will burn it off. ugh
No, I would not recommend this to a friendBrand response from Samsung
Posted
KristyG, we care about your range hood's betterment. Let us provide the details you need about the protective film of your hood.
The protective film covering the product should be removed before operating it for safety purposes.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146062831) to help our team pull up your information when you message us.
Have a great day.
-John
- Rated 3 out of 5 stars
Nice snd simple
TopNotchTech Posted
You get what you pay for. Has only 1 fan setting and a light.
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Hi there,
Thanks for dropping your review.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145274980), which will help our team pull up your information.
Have a great day.
Melardo
- Rated 3 out of 5 stars
Range Hood
MarishaS Posted
Item is fine however it arrived damaged and I haven’t received a replacement as promised or compensated.
I would recommend this to a friendBrand response from Samsung
Posted
Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the status of the replacement or compensation.
Have a great day.
-John
- Rated 5 out of 5 stars
Samsung Range Hood
WilliamG Posted
Very nice unit. I like the L.E.D. lights. Very quiet fan
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 2 out of 5 stars
LOUD. LOUD. LOUD.
Booya2868 Posted
Had this professionally installed. Easy enough to install. It is EXTREMELY LOUD!
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi there,
We appreciate the time you took to let us know about your range hood concern. Let us give you a few tips.
Below is a link on what we can do if the range hood is too loud.
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150891817) when you message us so our team can retrieve your information.
Thank you.
-Leo
- Rated 5 out of 5 stars
Good appliance
DryerWithSteam Posted
Great little kitchen appliance, we got a really good price at the BestBuy outlet store
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 3 out of 5 stars
So So
Kaleb Posted
No samsung logo anywhere on the hood. Buttons feel kinda cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted
We appreciate your detailed review, Kaleb! The Samsung logo is located on the front left side of the range hood.
Here's the link for your reference:
https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/30-under-cabinet-hood-in-stainless-steel-nk30b3500us-aa/
If you need further assistance, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Rated 5 out of 5 stars
Blown away
Kenpachi Posted
Real easy simp install. No problems. Slight damage but was able to correct fits perfect. Which gray?
I would recommend this to a friend - Rated 3 out of 5 stars
Sleek lines
Natasha Posted
Very conpactveasy to use a bit loud but works well.
I would recommend this to a friendBrand response from Samsung
Posted
Loving the sleek design of our Samsung hood is what we want for you Natasha. Let us help with the loudness of the unit.
If you think your hood is a bit loud, it may be normal or indicate a problem depending on the type of noise it's making.
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
You can reduce noise by making sure your exhaust fan is in good working order by cleaning it regularly. See page 12.
https://downloadcenter.samsung.com/content/UM/202207/20220708120022098/NK3500BM_NK30B3500US_AA_LIB0175247A_v2.pdf
Clean your Samsung range hood and vents
https://www.samsung.com/us/support/answer/ANS00089383/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145387871) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Rated 1 out of 5 stars
Picked up completely destroyed TWICE
Jackie Posted
I am honestly appalled! Ordered this and it came looking like someone just beat it up with a bat! I returned it, ordered another one and either I got the exact same one or it was another one that was dented and scratched! No way am I ordering from best buy again.
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Hi Jackie,
To better assist you with this issue, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Kimberly