Choice was the similar LG model but went with Samsung due to the ability to wash waterproof fabric (LG's had a sticker warning not to). Was concerned that there was no agitator but the load agitates just fine. Wife often buys yards of fabric ant washes and loves that it comes out non-twisted, even knits. Price was very good - just a bit more than the LG. I bought my own connection hoses, and dryer vent and used my previous dryer's cord which looked like new. BB wanted about $80 for these items where my cost was about $25. The installers did hook up the 3 items even tho they did not have to.

Washer works as advertised only fault I find is the soap dispenser needs to be reworked when you pour the soap it takes a while before it starts to fill my wife has found stain's from the soap needs to be filling with water while adding soap or at least find a way to add soap after its filled . Other wise great washer

August 13th, had a tech install both washer and dryer. He hooked everything up, set it on a self clean cycle. 30 min later, had a gut feeling. Went downstairs in my NEW HOUSE, water everywhere. The tech did not hook up the drain hose....Called tech back, never got an apology from said tech. Wanted me to sign paperwork saying no damage found..Best Buy thing to cover there butt. Monday got a call with the insurance claim number. Have been in contact with multiple best buy corporate, NO BODY CARES. They are pushing me under the rug as if nothing happened. Call center sucks, rep basically yelled at me on the phone. Best buy as called me maybe twice. HORRIBLE CUSTOMER SERVICE. Someone should be compensating me and my family for our time and hassle. This happened August 13th as of today, September 11th my basement is still torn apart and i am making payments on stuff i can't even use. Good job Best Buy, Great customer service.

Does it all with special cycles / very quiet Washer

We absolutely love our new washer! Samsung rocks! The washer works just like it is intended to.