Customer Ratings & Reviews

I’m really happy with this washer so far. I bought the brushed black model and it looks super sleek in my laundry area. Installation was a lot easier than I expected—I was able to set it up myself without any issues. The 5.0 cu. ft. capacity is huge, so I can run fewer loads, and the Super Speed Wash feature is a lifesaver when I just need something cleaned fast. It’s also quieter than my old machine, even when it’s on a heavy cycle. The smart features are a nice bonus—I like being able to get a notification on my phone when the cycle’s done so I don’t forget. Steam clean works great for freshening up clothes and getting rid of wrinkles, too. Overall, it’s been an awesome upgrade. Easy to use, looks sharp, and gets the job done better and faster than I expected.

I genuinely love this washer. The Samsung 5.0 cu. ft. High-Efficiency Smart Front Load Washer nails the perfect balance of power, efficiency, design, and intelligence. First off, the Super Speed Wash is a game-changer. You get a deep, thorough clean in a fraction of the time—no more waiting an hour for everyday loads. Despite the speed, clothes come out spotless, fresh, and well-protected, which speaks to how well-engineered the drum and wash algorithms are. The Steam Wash feature is another highlight. It does an excellent job lifting stubborn stains, sanitizing fabrics, and reducing allergens, making it ideal for bedding, work clothes, and anything that needs extra care. You can actually feel the difference in cleanliness. Design-wise, it’s a showstopper. The brushed black finish looks incredibly premium, modern, and sleek—more like high-end tech than an appliance. It elevates the entire laundry space. The stackable design is perfect if you’re working with limited square footage but still want full-size performance. On the smart side, this washer delivers. The SmartThings connectivity lets you monitor cycles, receive alerts, and optimize performance right from your phone. It’s intuitive, responsive, and actually useful—not just a gimmick. And let’s talk efficiency: High-Efficiency (HE) water usage Quiet, low-vibration operation Large 5.0 cu. ft. capacity that handles bulky loads with ease Bottom line: this washer is fast, powerful, smart, quiet, and beautiful. It feels thoughtfully designed for real life, not just specs on paper. If you’re upgrading your laundry setup and want something that feels luxury-level but practical, this is an easy recommendation. Highly recommended.

This Samsung 5.0 cu ft high-efficiency washer is a game-changer! From the moment I installed it, I've been impressed by its quiet operation and powerful cleaning. Clothes come out sparkling clean, even on delicate cycles, and the various wash options cater perfectly to all my laundry needs. The large capacity easily handles even my king-size comforter, and the energy efficiency is a welcome bonus – my utility bills have definitely seen a positive impact. The sleek design looks fantastic in my laundry room, and the intuitive controls are a breeze to use. Highly recommend this washer to anyone looking for a reliable, efficient, and stylish appliance! Five stars all around! I am glad i got Best Buy to deliver and install. Having the Total Membership has been great to us!

Two years in, and I’m still amazed. My Samsung washer and dryer have completely transformed laundry day from a chore into a breeze. The washer is whisper-quiet, yet powerful—handling everything from delicate ministry shirts to heavy biker gear without a hitch. The dryer? A dream. Clothes come out perfectly dry, soft, and wrinkle-free every time. What really sets this duo apart is the smart design and reliability. No breakdowns, no drama—just consistent performance week after week. The sleek look adds a modern touch to my laundry space, and the intuitive controls make it easy for anyone to use. If you're looking for appliances that deliver excellence, durability, and peace of mind, this Samsung pair is it. Two years strong and still going like new. Highly recommend!

I just got the Samsung 5.0 cu. ft. washer, and I couldn’t be happier. The capacity is incredible—easily handles large comforters, towels, and big family loads with room to spare. Despite the size, it runs impressively quiet, which is a big plus since my laundry area is near the living space. The cleaning performance is excellent—clothes come out fresh, bright, and evenly washed. I really appreciate the wide variety of wash cycles, from quick washes for light loads to deep cleaning for heavily soiled clothes. The controls are straightforward, and the digital display makes it easy to track cycle progress. The drum design is gentle on fabrics, and the machine’s spin cycle extracts a lot of water, which shortens drying time. It also looks sleek and modern, making my laundry space feel upgraded. Overall, it’s a powerhouse washer that combines capacity, efficiency, and style. Highly recommended for anyone who wants to tackle laundry faster and better.

I absolutely love my washer and dryer. It looks nice esthetically. It’s quiet, large enough to fit my blankets/comforter. Even sings me a little song when it’s finished cleaning. Not to mention it’s a Samsung too! I’m a fan of Samsung products and TV’s.

This thing is cool quiet and sexxxy. I read a lot of reviews of dif washers. There are 3 things to do before you use it. 1. Read the inatruction manual. 2. Make sure you take out the 4 shipping bolts holding the cord. You unscrew a little and the long screw is connected to a plastic cork you pull out. 3. Calibrate it. You hold 2 buttons and it runs a calibration. It tells you in the book. My phone isnt compatible with the app. Its a older phone. But i would recomend. I had a 80s maytag.it still works!! But got a great deal and time to upgrade. The only negetive is the moisture. I never owned a front load washer. And some other reviewers cover it. But you should leave the door and drawer cracked open so it dries to prevent a smell. Its what they all say. But this has self clean so not really a big deal if you dont. But makes sense. But i would highly recomend. No complaints

The Samsung 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer has exceeded all my expectations. The brushed black finish gives it a modern, premium look that fits perfectly in my laundry room. With the 5.0 cu. ft. capacity, it handles large loads with ease, saving me time and effort. The Super Speed Wash feature is a lifesaver—washing a full load in just 30 minutes without compromising cleanliness. The steam cleaning option is fantastic for tackling tough stains and sanitizing clothes. The smart features make it incredibly convenient. Being able to start, monitor, and receive notifications about my laundry through the app has made my laundry routine so much easier. It’s also super quiet, which is a huge bonus.

I love this washer, it is perfect for my family of 6 with 4 children that always have stains or spills. I also noticed my water bill decreased with this washer. I was almost everyday and havnt had ANY issues. The only thing I had to get used to was making sure I don’t leave any pieces out. Once you press start it isn’t a good idea to pause it and open it back if the water has started to fill or if the detergent was already poured in its designated area. It is truly a large load capacity as well. I washed some bedding to test the strength of the washer. ( in my family we don’t put bedding in the washer because it tends to get heavy and wet and cause problems) the washer remained quite through the entire cycle AND the blanket came out fluffy and not soaked in water. 10/10 definitely recommend. I’m buying the dryer next. I love this washer. PLUS you can start loads from your phone if you are in a hurry leaving the house, you can toss in the items you need and set the load type from the smart things app. If you are tech savvy and know how to care for your electronics and home appliances this is a great investment. The last thing I’ll mention is the different load options to meet every need when it comes to whites, delicates bedding you name it! I’m satisfied with this item! Go buy it.

Looks fabulous and works great. Quiet and can handle King size comforter

Best purchase we’ve made. its not only sleek and stylish but it is a quiet washer that is user-friendly and has several settings ( even a marvelous quick wash setting ) Its super efficient and has a large capacity for blankets and large loads.

Love the design and color. Blended with any color of your house. Works great. I like the sounds when laundry is finish. It’s quieter sounds. Recommended for sure

I’m very happy with my new Samsung washer. It cleans really well, runs quietly, and has great capacity. My clothes come out fresh and spotless. Totally worth it!

I love it! I replaced a different brand with this one and am so glad I did. It’s not only beautiful, it’s streamlined high tech, and performs extremely well.

We bought this washer and dryer set together and had them delivered and installed. The process was easy and the two installation techs obviously knew what they were doing, though they were a third party crew in an unmarked truck. The washer and dryer themselves are both beautiful and a pleasure to use. We love all the settings, how the door opens and closes, the way the dial feels in your hand, the quiet performance, and analysis of power usage. However, there are some annoyances that might just be us: 1st is the overall size - it barely fit into the laundry room in our new loft! The washer is also extremely heavy, and I am not ashamed to say I will be paying for movers next time we move, even if solely for moving this beast. 2nd is the chime - it plays a whole song that is annoying as all get out. What I did was register this with SmartThings, associate that with my Google Home, then turn off the chime so that notification if a completed load just comes through my phone.

The quick wash is very quick (19 min.) yet seems to get clothing with normal daily soiling clean. The steam settings take longer, but are worth the time if someone in the house is ill or we have been out where poison ivy may be a concern. It is a quiet machine and the function choices are intuitive. The buttons are not true push-type buttons of the 1990s, but touch sensitive so a very light hover will activate them. The door handle groove being at the top takes a little getting used to, after 20 years of it being on the horizontal on our previous machine but that's a minor inconvenience we'll adjust to.

Updated my Samsung washer with this version, and we are very pleased with quietness it works in the background. Excellent washer.

This washing machine is amazing, worth every penny. Samsung has always been a favorite of mine for the quality of products they offer. Couldn’t be happier, works quietly & efficiently wish I would’ve bought it sooner. The capacity on this washer is insane. If your looking to buy a new washer consider this product.

Highly capable, nicely designed, quality construction, and incredible smart features that unlock additional drying modes. Installation services from Best Buy made getting up and running a breeze. Very pleased with this washer!

Beautiful set! Great for large loads and easy to use.