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daniel Posted
I've had this TV about a month or so now and I love it. It was a big upgrade from my previous TV which was about 6 years old (didn't even have 4k). The remote automatically connects with my Firestick, soundbar, and other sources which is really convenient but my favorite part is the single cord that goes to the back of the TV. I have this TV mounted about my fireplace and use a special mount that extends out and down. I cant imagine using any other TV with that kind of movement. This TV really keeps things clean and organized. I love it
Semimojobar Posted
Purchased this as a gift for my man and he loves it! The picture is beautiful for watching tv, but the art is what makes this tv truly amazing. We love having our pictures up and being able to change the framing and effects of each picture. He has enjoyed changing pictures at least weekly since we purchased it! So far, no complaints whatsoever
Stephie4AU Posted
We have the 2019 as well. Love them both. I didn’t want a TV as a focal point in our house so the Frame gives us the best of both worlds, great picture quality when in use and art mode seamlessly blends in with our home decor.
LetsGoYanks23 Posted
Quality product, incredible viewing experience have never been more excited about an electronics purchase. This TV is unique in that it serves as artwork too! 65” of QLED-4K brilliance!
Frame65 Posted
Picture is phenomenal. The included no-gap mount is TRULY NO GAP. We left the fiber optic wire out and no one even notices, it’s that small. Highly recommend this tv.
Masco81 Posted
We just moved into a new home with a beautiful tiled modern fireplace and the Frame just adds more style to the whole space. My sister literally thought there was a picture above the mantel. The tv is pure 4K and switching between inputs is easy. Just a word of caution, the one connect cable has a pretty big connector that made it impossible to fish down the tube behind the wall, but my custom installer figured it out.
goddess Posted
I love this TV because it displays beautiful art and the picture is fantastic. I’ve been watching this one for a long time and finally decided to go for it and I am not disappointed. It’s worth every penny and I used Best Buy to have it mounted over the fireplace they did a great job. If you don’t want to stare at a black screen prominently displayed in your house then this is the TV for you. It came with a certain number of free art preloaded but I got the $4.99 monthly subscription and it’s perfect I’m so glad I got it.
cwh1974 Posted
Minimalized our tv setup. No speakers, one cord. Made the wife happy. The set actually has pretty decent internal speakers and the picture is decent. Software is a bit quirky as far as uploading pictures. Aspect ratio of photo has to be exactly 16x9 ratio for certain matting options. Bluetooth audio has some issues with pop-up notifications.
Posted
cwh1974,
Thank you for sharing your thoughts.
You can upload your own images with other aspect ratio, but you may see black borders around them.
The pop-ups for Bluetooth audio is not normal, and may require further details for trouble shooting.
Please reach out to our TV Customer Support team via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 9PAM EST (Mon-Fri)
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4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you and help you with solutions.
- Samsung Ambassador
Cito Posted
This is best TV I have owned. Great for viewing sports and the art is spectacular
zzlee Posted
I mostly chose this model for the art display function. I wanted a larger screen for my living room, but hated having a big black rectangle hanging on the wall.
WhitebirchonFrame Posted
This is as cool as advertised. The pictures, the art look great...obviously a screen version, but some visitors touch it to see if matting is real. The art is limited unless you pay $5/month to browse, but if you can buy the TV, well then $5 shouldn't matter. But if it does just use the few free and anything from your own phone. Family pictures, etc. This is a Q60 TV. 4k quality. There are other controls and things to do on this TV Think computer.
Lordbusiness360 Posted
This is a great tv has a quality picture and great sound also the features are really cool . Would buy it again.
Krupnation Posted
When our 10 year old Visio went out, I was going to replace with something similar but my wife really wanted this TV because it looks like a picture in our living room when turned off. Have to say it’s a great TV, not the best picture in world but does look really sharp, even when turned off displaying a piece of artwork. Best feature is it lays flat against the wall, super sleek.
Captivate Posted
Wow-What a nice TV/frame! My wife was against the initial cost but once she saw the picture and all of the other neat gadgets, she loved it. We bought the beige frame because it really stood out against the stacked stone fireplace. Everybody who sees it thinks it a real picture frame. Great alternative.
Familyframe Posted
The only problem I have had, that when you connect the tv to the internet it works but when you turn it off you have to connect it to the internet Again
Happywiththeframe Posted
Love my new tv. It looks great over my mantle and gives a very clean look to the space. Easy remote. Great picture and a perfect size for the space. The installers were great and had it up and mounted quickly.
FrameTV Posted
Awesome TV. Sometimes don’t even watch TV. We just “watch” art.
Great Posted
Nice TV but Disappointed had to purchase an additional One Connect cable off Amazon as the one that comes with it is not safe to go behind a wall. Screen Newer model does not plug directly in the wall. Why call it the Frame when you can still see a cable??
Posted
Great:
Thank you for purchasing the 65” Frame TV and for your review. I am sorry you were not completely happy with the One Invisible Connection. All the messy black wires are combined into one 3mm cable for better TV and art experience. This thin and clear cable is connected to One Connect Box, which is hidden from view, so it feels like there is no cable at all. We appreciate your thoughts on this feature and will share your feedback with our teams.
You can contact Samsung Customer Support should you have any questions or concerns with usage, features, or how to best optimize your settings.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
EWHI Posted
Mounted on brick fireplace. The single cable leaves a clean look without many cables running the TV. Many features but control box is one feature we wanted.
Motown Posted
Purchased this as a birthday gift for my daughter. She was ecstatic and most grateful.