Customer Ratings & Reviews

So far this dryer has been flawless. The smart things app adds to the convenience and versatility of the dryer. Large capacity for bulky items. The display buttons and smart things integration makes it easy to use. If you need to pause the load to fold a few delicates but your talking to the neighbor on the porch you can pause with smart things app until you can get inside. Any setting to provide quick efficient drying time for each load

Great Product and easy to use! Looks great in the house

Big tub quite and easy to use. Love this dryer. Thanks Best Buy.

Love the large load. Very quite and easy to use. Can wash my king bedding.

Bought the dryer several weeks ago. It runs fairly quiet. Machine has a nice look. Good cycle choices. Dries faster than my old whirlpool. Wifi hooked up fast initially but did have to completely remove and reconnect machine after power went out. My only complaint on both the washer and dryer is the annoying chime to signal end of cycle. But u can turn it off. One other comment is I needed a door reversal, paid for it, and delivery men said they don’t do it?!?! Best Buy would NOT REFUND me the money. Only sent a gift card for the amount. And they were also a no show on the first delivery time. After being a loyal Best Buy customer I think the poor customer service is redirecting my business.

Quiet and works as promised. Installation was trouble-free.

We had previously purchased the washing machine out of necessity. It was so difficult finding the matching dryer in stock since the items had been discontinued. We couldn’t be happier with this dryer. It’s not just classy and high tech, but it’s efficient and it gets the job done. It’s smart and does more than is even necessary for the average household. My only complaint is the lint trap being a bit too much with the plastic tray that covers where you need to clean. You must unlock and re-lock three separate fasteners just to clean and then return it to it’s slot successfully. You live and you learn (your machine)!

It dries very well, I love that it doesn't leave the soup watery, it's easy to use and very practical, I highly recommend it. Thanks Karen for help me

This dryer is amazing! Large size, Wi-Fi control, digital alerts your when the laundry is complete, user friendly. Installation experience was top notch. Best Buy installation crew arrived as scheduled and recapped all pertinent information. Fun fact it connects to the matching washing machine so the cycles will sync. Did I mention the load size is HUGE!

It gets the job done quickly and the sensors turn stop it at the right time - clothes are dry, but not fried. I like the steam functions more than I thought I would for a quick de-wrinkling.

Love this dryer. Easy to operate. A ton of setting for just about any load. Nice looking. Great color. Love the drying sensor. You never will over dry your items.

This is such a wonderful dryer and has so many dryer cycles. Everything dries on the first time and that makes it even nicer. We also bought the matching washer which is excellent and the Samsung glass top stove also. All three also has the Wi-Fi compatibility and it works wonderful. You don’t half to do everything by Wi-Fi as is it will dry,wash and bake without it. Not to mention the great deal Bestbuy had on these. At the time we bought three Samsung appliances you got $275 in rebates. Which made the washer and dryer only $612 each and the stove in the 700s. Eric and Justin were so nice to work with.

I love this dryer. You do have to clean out the lint catcher pretty much every full load you put in but that just means it's doing what it's supposed to. It has so many different dryer settings and I have not noticed a big rise on my electric bill so it's very efficient. I've had this dryer and the matching washer for a little over a year and they work the same as the day we got them.

I -love- my dryer. From it's alert for cycles being done to how much I can fit inside it. It's very simple to use and ultra quiet until the cycle ends.

I Like Every Feature This Machine Has To Offer , Its Easy To Set Up & Use. i Think The Smart Features Was A Very Nice Touch

I highly recommend this washer & dryer set! It seems to wash very aggressively getting everything very clean, yet it is not being noisy. The dryer seems to dry really well! Unless I’m using the remote/Wi-Fi feature incorrectly, I would love to be able to turn them on from the app while away; without me having to power them on before leaving the house. Sometimes there maybe a significant amount of time between when I leave and when I want to start the cycle while away.

I’ve loved this dryer!! No issues so far, but we’ll see. The timer is not always 100% right, but usually in a good way- for example, it may say 1hr, but most of the time it only takes a super short time to dry my clothes and they are actually dry!! But no so hot that it destroys things like my last dryer- it also doesn’t ball up clothes and leave the inside ones wet like my parents older Samsung dryer did. I love it, and it sends notifications to my phone when the cycle is complete.

This washer and drger set is probably the best thing ive ever purchased. Its integrated into all of my smart devices and alexa will take care of everytbing besides loading the clithes, including making sure we have laundry soap. I did my entire house of laundry in 2 loads, and tbey came out cleaner than ever. 10 out of 10 if i could! Amazing purchase.

This is a beast of a dryer. The capacity is great really does save you time in the grand scheme of things as far as not having to do laundry as often. Only used the steam function once and I was half tempted to sit and watch how it worked but got bored and did something else. Ultimately chose this item due to the price more than the functionality of it. So the extra bells and whistles still getting used to. Few things that were inconsistent is the advertising description of the dryer was incorrect. It said there is no internal lighting when there is one. Also they try and get you to purchase the recommended installation equipment like the water hoses and 3 Way valve for the steam function and Samsung had already included that inside the dryer drum when it was delivered not sure if best buy is aware of that but think that should be made known. Also I think best buy had in the description that there's a lint indicator to alert you when it needs to be cleaned and there is no option for this exact dryer. I could be wrong on that just going off memory which was 2 months ago. All in all it's a great investment so far I love the innovation Samsung puts into their products and thankfully best buy was offering it at an irresistible price.

They done a great job on the installation and were very fast and efficient. I love the product.