Customer Ratings & Reviews

So far this dryer has been flawless. The smart things app adds to the convenience and versatility of the dryer. Large capacity for bulky items. The display buttons and smart things integration makes it easy to use. If you need to pause the load to fold a few delicates but your talking to the neighbor on the porch you can pause with smart things app until you can get inside. Any setting to provide quick efficient drying time for each load

This is a beast of a dryer. The capacity is great really does save you time in the grand scheme of things as far as not having to do laundry as often. Only used the steam function once and I was half tempted to sit and watch how it worked but got bored and did something else. Ultimately chose this item due to the price more than the functionality of it. So the extra bells and whistles still getting used to. Few things that were inconsistent is the advertising description of the dryer was incorrect. It said there is no internal lighting when there is one. Also they try and get you to purchase the recommended installation equipment like the water hoses and 3 Way valve for the steam function and Samsung had already included that inside the dryer drum when it was delivered not sure if best buy is aware of that but think that should be made known. Also I think best buy had in the description that there's a lint indicator to alert you when it needs to be cleaned and there is no option for this exact dryer. I could be wrong on that just going off memory which was 2 months ago. All in all it's a great investment so far I love the innovation Samsung puts into their products and thankfully best buy was offering it at an irresistible price.

Our family loves our new Samsung dryer! It runs smoothly, makes minimal noise, and fits all the clothes we need into it. Couldn’t be any happier with the product.

Love this dryer. Easy to operate. A ton of setting for just about any load. Nice looking. Great color. Love the drying sensor. You never will over dry your items.

I highly recommend this washer & dryer set! It seems to wash very aggressively getting everything very clean, yet it is not being noisy. The dryer seems to dry really well! Unless I’m using the remote/Wi-Fi feature incorrectly, I would love to be able to turn them on from the app while away; without me having to power them on before leaving the house. Sometimes there maybe a significant amount of time between when I leave and when I want to start the cycle while away.

Easy to operate. Quiet. Multiple function modes covers all drying needs.

Great Product and easy to use! Looks great in the house

Big tub quite and easy to use. Love this dryer. Thanks Best Buy.

I love this dryer! My old one was 20 years old. This one is super high tech.. it even has a light inside so you can see inside without opening the door. Dries quickly and efficiently. Oh, you can also pair your phone with her dryer to check your load. Pretty cool!

Love the large load. Very quite and easy to use. Can wash my king bedding.

Bought the dryer several weeks ago. It runs fairly quiet. Machine has a nice look. Good cycle choices. Dries faster than my old whirlpool. Wifi hooked up fast initially but did have to completely remove and reconnect machine after power went out. My only complaint on both the washer and dryer is the annoying chime to signal end of cycle. But u can turn it off. One other comment is I needed a door reversal, paid for it, and delivery men said they don’t do it?!?! Best Buy would NOT REFUND me the money. Only sent a gift card for the amount. And they were also a no show on the first delivery time. After being a loyal Best Buy customer I think the poor customer service is redirecting my business.

Had no issues so far, except with connecting the dryer to my app via WiFi, still not working but otherwise it's a great machine, the filter is easy to clean, and the Interface is very intuitive, and does not make a lot of noise. Great capacity!

I really love how large it is. I can wash my queen comforters, queen sheets the pillow cases and a few extra clothing in one load. I have it connected to my Alexa and she lets me know when the wash is completed.

It’s hard not to love something so simple. I haven’t had it for long, but so far so good. There are a great amount of setting in there that has fit every load I’ve washed (there’s a lot since I moved into a house). The size is also great, though seemed bit wider when it was delivered.

Quiet and works as promised. Installation was trouble-free.

It dries very well, I love that it doesn't leave the soup watery, it's easy to use and very practical, I highly recommend it. Thanks Karen for help me

We had previously purchased the washing machine out of necessity. It was so difficult finding the matching dryer in stock since the items had been discontinued. We couldn’t be happier with this dryer. It’s not just classy and high tech, but it’s efficient and it gets the job done. It’s smart and does more than is even necessary for the average household. My only complaint is the lint trap being a bit too much with the plastic tray that covers where you need to clean. You must unlock and re-lock three separate fasteners just to clean and then return it to it’s slot successfully. You live and you learn (your machine)!

I really like this unit! I was reluctant because of it being Samsung but it is large, fast and efficient! I did have to get the set up team back out because it wasn’t installed properly the first time but Best Buy made it right quickly!

This dryer is amazing! Large size, Wi-Fi control, digital alerts your when the laundry is complete, user friendly. Installation experience was top notch. Best Buy installation crew arrived as scheduled and recapped all pertinent information. Fun fact it connects to the matching washing machine so the cycles will sync. Did I mention the load size is HUGE!

Love my new dryer. It has a large capacity drum and has most pre-set options to make it easier to use. To clean the dryer lint filter is easy but may be due to me having smaller hands. If it’s too difficult you can always vacuum it out. I love the light inside the drum makes it easier to see in a bit soo well lit garage. Have not set up the sanitize steam hose kit or dried bulky comforters however my heavier loads are nice and dry with the heavy duty setting. Can’t wait to set up the Wi-Fi option for this. Extremely satisfied