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FREDK Posted
Wonderful picture. It's gone bad last night though a 6-inch square has a purple cast to it that wont go away. Now the whole screen is darker. This one is going back. Ii'll get an identical replacement. My experiences with Samsung have been fantastic.
Posted
Hi FREDK,
We appreciate you sharing the issues you initially experienced with Samsung’s R85H TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Robert Posted
The color is as good as advertised. Great for watching your favorite shows and gaming.
Posted
Hi Robert,
We’re glad Micro RGB Precision Color 100 is meeting your expectations. More precise control over color helps keep tones accurate and prevents them from looking washed out or overly saturated, especially noticeable in scenes with subtle color changes.
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration for easy access to support, promos, and more
~ Samsung Specialist