Customer Ratings & Reviews

I have been staring at my new Frame since I received it, still awed by the clarity of A Starry Night -- seriously, I'm seeing each of Van Gogh's brush strokes! I realized after purchasing it that this TV serves 2 purposes. Instead of having a dead black mirror on the wall most of the time, it's now a piece of art for display -- and I can change the art whenever I like! And I can change the mat options for each piece of art, as well as run my favorite artworks as a slideshow. As for the TV function, it's also fantastic: Picture is amazing, especially since there's no glare at all. Sound is much better than expected for a TV that's so thin -- so much so, I'm not using a sound bar. The remote control is also a piece of art. Incredibly simple and intuitive to use. And white, matching my modern decor. Samsung outdid themselves with this TV!

Writing review after 3 months of ownership: The Frame is unquestionably as much an art-piece as it is a tv. It makes our living space much nicer looking when it's on art-mode. The matte finish makes a huge difference compared to the gloss version so definitely go matte if you're buying more for the art. FYI, individual art pieces are $20 to buy or you can pay $4.99/mo for unlimited access (albeit rented). The wall mount the Frame comes with is perfect for getting that art-piece feel as it basically sits flush on the wall. Installation definitely requires 2 people! The tv picture quality is also good. I wouldn't say superb. I think I've been spoiled by having top of the line LG's over the years but the Frame is no slouch either. I must write that sometimes the Frame's smart switch fumbles over itself say, when you jump from gaming mode to tv mode. Sometimes it happens simply when going from art to tv mode - reds are super accented and everything is way too saturated. I find that turning the tv off and on will fix it and it's not a HUGE issue because it doesn't always happen. This leads me to my biggest gripe - the Samsung OS is painfully slow. Just jumping around menus will agitate me because the button will feel stuck but really it's just taking too long to move from input to input. Then of course if you're trying to quickly move inputs you inevitably go too far and click the wrong thing, have to go back, erase, etc. This obviously isn't a deal breaker because I didn't return the tv and truly am mostly happy with the tv overall but as a tech-y guy I really question why they didn't afford the $3000 tv a faster processor. In fact, I got the tv around black Friday for $2000 and had I paid full price I likely would have returned it. LG's OS is far superior in this regard if this sounds like an issue for you. All in all, I'm very satisfied with the tv and hoping it lasts me a while!

Can’t say enough good things about this tv . I love that I can wake and look at the tv and the weather outside is reflected on the paining on it . If it’s snowing the painting show snow . It’s the coolest thing . I love that the remove can charge itself. I love how easy it is to use apps . I love it all

We have 4 very large windows and light filtering blinds so i was really drawn by the matte finish and it has not disappointed. Pixture still is incredible, Tizen UI has gotten better over time and the tv plays very well on my xbox series x. It completely eliminates all glare (although these pictures may not do it justice)

This tv is the best I have ever owned!!! I love all the art content it really adds to our decor instead of being the typical tv black hole on the wall during parties. It is definitely a conversation piece and so much fun to look at different works of art on. The matte quality provides so much texture and realistic qualities to the art as well. There is no glare from light which I really appreciate as well. This is exactly why I purchased the tv and I didn’t expect anything else. I was shocked that when watching tv or movies the picture quality is exceptional and far exceeds our previous 4k Samsung tv which we only bought 7 years ago. Don’t think about it- just buy this tv!!!!!!!!!!

Samsung TVs have always been one of the best brands you can invest in, ever since the first LCD TV came out. I have stuck with Samsung since the mid-2000s and typically love everything they make. The Frame is no different. The fit and finish of this TV is second to none. The included mount is extremely easy to install, has built in leveling features, and puts the TV flat against the wall. The included cable and connections box is easy to assembly, sleek, and easy to hide. The picture on the TV is average IMO, I have seen other Samsung TVs that have a better image quality but where this TV shines is within its "art" feature. The "free" art pieces truly look like art and have depth to them as a painting would. I am truly blown away by the TVs ability to display art. The UI is somewhat clunky for 2023 and I wish it was a bit more streamlined and clean. The included Samsung TV is always a nice bonus feature and beats having to plug in an external antenna. Every smart feature you would ever want is included. Unfortunately, we have suffered quite a few problems with this TV. The auto-on and off feature to display the art via motion does not work anymore. At times, the TV turns on by itself; not to the art, but to the actual Samsung TV. I have had issues with the Smart features getting stuck on a particular application. Like the TV gets stuck on Netflix and I can exit out, I have to hard reset the whole TV. Overall the UI is not just clunky but somewhat glitchy. I truly hope that Samsung works out the bugs and provides an update.

The room we typically watch TV in has several windows on both sides of the room. Its always been difficult to watch movies in the daytime without shutting the curtains. Now that we’ve replaced it with the new matte 75” Frame I dont think we ever want to go back to a regular screen and deal with the glare. The art is pretty cool and plenty of free options available or upload your own! Either way, its super realistic and looks great with the digital mat options. We havent ordered a bezel yet, but with my newly paint dark walls we may not have too. If you are thinking about purchasing, check out Deco Frames for some additional unique options to fot your style. Lastly, its super easy to mount and so thin! Trust me, you wont regret it!!

We have been considering a new TV for several years and we finally decided to make the purchase. It has a beautiful picture and looks great hung on the wall thanks to the BestBuy Geek Squad. The remote control is beautiful and integrated so I now only have one device to use.

BEST TV IVE EVER HAD. Admittedly Im not really into specs. But we watch a lot of movies and I play a lot of FPS games and its been great. Love the matte looke and paired with a sound bar, its a great time.

We use this TV for a digital bulletin board and it's amazing. The images look great with Art Mode and the Matte Finish! Our students all thought it was a painting.

Best Buy had it here in no time and the installers for the wall were courteous and very efficient. I love my new Samsung Frame. It has a great display and is so easy to use and the art is beautiful.

Large screen that shows well! Love the art and time/weather option when we aren’t watching shows. Love the mouse option for a cursor!

We are so pleased with our purchase of our Samsung TV. The picture quality is amazing and the sound is full and round! What stands out is the BEAUTIFUL artwork that is displayed when the TV isn’t on. It’s exactly what we wanted. The 75” inch TV is big and when we walked into the media room, we didn’t want the TV to shout “it’s a TV”. So the beautiful artwork looks like an actual photo. We also purchase the frame which really anchors the art. I would love to see more options from different artists but we have is amazing!

I absolutely love my new 75” Frame TV. I can finally see the TV without all the glare from the many windows in my living room. I also love the art that I can choose from when I’m not watching TV.

Love it! ❤️ the different art work displayed is amazing. Picture quality is great also but love the Art mode it's simply amazing.

Very nice quality. every time I watch my tv I’m still in awe how well the picture and colors shows. One of my favorite qualities is the no glare because it’s a matte screen so more colors and pictures pop on it the screen. I love finding new things to watch on it. Also gaming is fascinating on it. I have 75inch hangs like a picture. Super flat against the wall. I can’t wait to buy the frame to go around it. Pictures are from “last of us” and “house of dragons”

Excellent picture, easy to hang , nice quality of art selection

By far the best purchase we have made! This TV is 10000% worth the cost, it is beautiful, sleek and has so many great art options. We are highly complimented anytime someone walks in our home because of how stunning the quality is. It truly looks like an art piece.

Excellent TV, amazing service. Highly recommend BestBuy total tech. This is the nicest TV, and the still art is just great.

Love the TV and the ability to have artwork instead of a black hole on the wall!! I will say the remote is a bit confusing and we had a glitch with the Bluetooth connection briefly. We have had the tv a month and love the clarity and color especially for sports (per my husband)!