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Rating 4 out of 5 stars with 24 reviews
Jepprson86 Posted
This is not a paid review nor did I receive anything and paid for it with my own money. Overall, having used it many times now, owned it for several weeks, and my take is its just like any other available microwave out there just with wifi, smart appliance and part of the bespoke ecosystem. The smart aspect of it is you can input the time you want something to cook for but you can't start it. You'll even get notification when its done and you can start/stop the fan or turn the lights on or off so I think those the the best part about it. I don't think I'd pay several hundreds for it but if it's on sale then I think it'll be worth it, also liking the 4 fan speeds and can be quiet depending on your set up and how the air gets ventilated. The one only reason why I ding'd 1-star because the product was rated at excellent and inspected per receipt that was inside the box but after inspecting the microwave closely one side of the microwave was dented =( but that didn't effect the function but still, you can't claim excellent when theres body damaged visible, so these are not even blemishes that can be rubbed off so maybe next time BestBuy inspects items make a note of that so it's expected and not surprised. So maybe I should give BestBuy 2-star rating so that's the only thing that I was not happy about. The product itself is great.
LiliyP Posted
I just moved to my new home and this beautiful microwave has been one of the best additions to my kitchen. I love it
Angie Posted
So happy with our power microwave. I love its sleek design.
GregoryPeckary Posted
Very nice machine, great modern look, works well, good power on vent fan. Clock does not keep very good time, it runs about 10 minutes fast each week.
MichaelL Posted
Looks great. 1100 watts better than most over range microwaves. 400 cfm better than most over range microwave vents. Not for short people. Touchpad circuit board not dependable. Online reviews show better than competition.
AnitaW Posted
I absolutely love my Samsung BESPOKE Slim over-the-Range Microwave. Cooks well, cleans well and the perfect size. Thank you Best Buy for carrying this item!
CourtneyP Posted
Great Microwave makes a the fan makes a trembling noise when it is on low.
Becky Posted
Very beautiful for a microwave! It is sleek and very easy to use! Installtion was easy too!
Xmas Posted
This sits above my RANGE...love the white glass next to my white cabinets. its a perfect size inside unless you want to cook a turkey, but who would do that !
MarthaT Posted
Great product, works amazing !! And it matches the fridge and stove as well!!
OLGAM Posted
It was good for 3 years that’s it now I’m buying a new one
CatherineA Posted
The light and fan "button" is too sensitive and too close to the handle. Every time I open the door the fan comes on. I still cannot figure out how to set the cloce.
Posted
CatherineA, sharing your experience with the microwave matters. Allow us to help.
If the fan automatically turns on, here is a guide to help you. Please select " Microwave vent fan turns on automatically."
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
Setting the clock is easy; please see page 7 under the "Set time" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202411/20241105104042722/O_01_DE68-04568C-05_IB_FULL_EN.pdf
Should you need more assistance with the light turning on easily, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147669694) to help our team pull up your information.
Have a great day.
^Camille
PaulC Posted
DO NOT BUY THIS PRODUCT! Generally I only buy Samsung products because of the quality, but unfortunately, this is the worst microwave I've ever had. I've only had it a few months and now it 'overheats' and shuts itself off if heat anything more than 2.5 minutes or microwave two things consecutively, even if it's for a short amount of time. The only way I'm able to restart it is if I leave the microwave open for a half hour between uses to fully cool down. Having looked online, it's a common problem and I've tried everything the Samsung sites and forums recommend. (It's propertly installed, vents cleared, etc.) Perhaps Mine may have come with bad wiring or a faulty motherboard. I am trying to reach Samsung for help, but have had some difficulty. But shoppers beware, this microwave looks great but the overheating issue seems common and renders the appliance useless...
Posted
Hi PaulC,
We would like to assist you further with your concern. Kindly let us know more about the microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148448645) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Turtle Posted
This looks great in my kitchen But it has a lot of recessed spaces that are a little harder to clean
JasonO Posted
Love this low-profile microwave excellent performance. Make sure you have tile that goes higher than old microwave.
DONTBUYJUNK Posted
arrived with big dent in left side staff very RUDE young and untrained i was told i would need to return before they could order a replacement ! it took 2 months to get the dented one so i would be without a microwave for 2 more months and $680.00 i don’t recommend Best Buy and will never buy there again!!!!!!
Posted
Dear Valued BestBuy Client,
We can understand your disappointment about the damaged microwave delivered to you. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the unit getting replaced.
Have a great day.
-John
AriL Posted
Love the look and style. Goes nucely with the rest of the beapoken line. Seats higher than expected.
GingerD Posted
Microwave is sleek and beautiful. I love it. Color is gorgeous.
KdaFonzarelli Posted
Excellent microwave. Pretty too! Love how it goes with the range. Refrigerator next
PatriciaL Posted
Installed and not working. Poor customer service. Needs to be replaced
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille