The charcoal glass panels are gorgeous! The install is fairly simple as well. My only complaint is Samsung cancelled one of my panels randomly and I had to call and reorder which left me with not receiving all items at the same time.

The panels are hard to get (at least the popular colors) but they are worth it. The blue looks like sea glass and adds a nice touch of color to our neutral colored kitchen. Make sure you get the right Panels, they look similar but the sizes for are very specific, so check the specs not just the picture. Best Buy support and delivery has been amazing.

It’s a beautiful piece that is easy to install and remove!

[Employee of bestbuy] They say charcoal gray, but they are like midnight black. Honestly, better then expected.

Wrong color panel in box. I ordered a refrigerator from Best Buy being told that they had certain color panels, when the refrigerator came to my home the panel was damaged, another panel was missing, I then ordered a replacement online, I got an alert from Best Buy that it was ready to be picked up at my local store. I drove to the store to get it, it took them a while to bring it out front and when I open the box, it was not the navy color I had ordered but rather a white panel inside that is useless so they had to process the return. I have been dealing with this for months and it has been horrible.