Customer Ratings & Reviews

Love the larger capacity (5.3 cu. ft.) that lets me wash my loads quicker. At first I thought the digital commands were going to be hard to use. It is so easy even my husband can wash a load correctly. Had my old Samsung washer and dryer seventeen years. I was very attached to them and was almost sad to let them go. They were still working but I wanted a larger capacity. I am so glad I stayed with Samsung. We researched all brands and became so confused. They all had good and bad reviews. So we went on 17 years of great service with our old Samsung units. Love, love love this unit. I would rcommend this unit to everyone.

The best washer ever! My clothes are so fresh and so clean clean. The washer is efficient worth the money and easy to use.

My wife and i really love this washer so far, especially the smart features, we like when our alexa announces when our loads are done. The unit itself is quite sleek and nice to look at as well. We really like the customizable load settings in smart things app. I cant really think of any negatives besides i thought this one had the soap reservoir where you can do a bunch of loads without refilling soap. But its not.

I love this washer! This washer has many cycles from delicates to heavily soiled items. My phone alerts me when the cycle has finished. I now have the luxury of washing my comforters at home as this washer can accommodate a queen size comforter and wash it thoroughly. Best decision I made choosing this washer.

This is great value for money... Very quiet, AI enabled cycles.. Auto Detergent and Softner option is great and efficient... keeps the area clean...

The efficient smart washer has been a game-changer for me. Its intuitive interface and smart features make laundry a breeze. The energy efficiency is commendable, and the variety of wash cycles caters to different needs. Overall, a reliable and innovative appliance that has simplified my laundry routine. Definitely recommend this washer!

I love it the best washer. The sales rep at Best Buy did a good job on helping me choose this washer..

Very satisfied with purchase. Sales personnel were very efficient. Delivery personnel very efficient. I had two different deliveries. Had washer/dryer combo and 75” TV. Both crews were polite and professional.

The washer is awesome, it cleans the clothes perfectly. I don’t know why I didn’t buy it sooner. It analyzed the type of clothing, so the wash could be more precise. It haves a lot of options, to make the washing. And when you use the dryer it takes less time. It’s great!!!!

10 day delay on delivery but units are great! Delivery was smooth and techs were awesome !

Great washer, love the large capacity to get more laundry done in less time!

The washer and dryer is incredible, super large and comfortable. both connect together and are a dream for your home

Wow, this machine is powerful. Does a really good job on my white towels and steam clean. Love the many options yo choose on cycle.

The best washer in the industry! This washer has some great features, too many to list. This washer has a very sleek minimalist high tech design, and matches well with the dryer.

So far so good control panel is easy to use don’t plan to use WiFi alerts at this time

The washer is 30 min faster than my old LG on normal. The controls are a bit simplistic if you want minimilist style. I think i still prefer buttons for everything even if i dont use them all. The wifi notification is nice to let me know when the cycle is done. Its deep for the slightly bigger drum. May want a pedestal if u r tall. Can be harder to reach to the back. Overall.. i would buy again.

Best washing machine! Cleans extremely well!!!!!!!

It’s a nice product, but very expensive and needs more options to change some settings.

Very simple and beautiful design also very easy to use as well

Purchased original version of this washer recently. Within 2 weeks, water started leaking through the bottom of the door. Chalked it up to the fact that the delivery guys didn't install it correctly and might have done something wrong (I pointed it out when they finished, and they told me I was wrong - second crew agreed with me) When it was leaking, I went back to the store and spoke to the manager. Manager was VERY helpful and understanding and arranged for a replacement, which took place in the next few days (approximatley 3 weeks ago). Low and behold, the door started leaking today on washer #2. After going through the absolute debockle of the ice maker issue with the Samsung refrigerator, I am thoroughly convinced that Samsung is WAY over their head and have no business in the applicance market. Go ahead and buy one, but don't say I didn't tell you so!