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HappyCustomer Posted
After getting to know the airdresser, you quickly learn that it is not a replacement for dry cleaning. Rather, it allows you to put off dry cleaning, by freshening up clothes and reducing wrinkles. It's attractive, and easy to use, but don’t expect it to be more than what it's designed to be. Also, I recommend you read the instructions. There's quite a bit to learn on the proper usage of the appliance.
MCBB Posted
Simple to use, keeps my clothes fresh without needing a full dry clean or full wash. The extra capacity makes it sometimes easier to Freshen up more, but also makes me sometimes search for one or two more items to freshen Great for my Screen/Silk Printed TShirts so they don't fade as quickly
Josh Posted
This thing is amazing to start off. We had moved into our new house finally and everything was stinky and wrinkled just from being in cardboard boxes for moving, put pants and shirts and jackets and sweatshirts in and everything comes out fresh and clean smelling and wrinkle free. I was hesitant before I purchased it but after receiving it I’m 110% glad i took the leap of faith and purchased this. It’s like the dry cleaners at your house. My wife is also in the medical field, so everyday we put her work outfits in there to get sanitized to remove odor and viruses and everything that you pick up from work.
GulNED Posted
My husband dresses smeel fresh i really like its worth every penny and 5 hangers good to do one time job as well longer dresses really good and plus dehumidfied
Specialist Posted
Quick cleaning option for daily use. You can put up to 5 clothea with no issue.
samsung Posted
with the mirror very pretty. hang up to 5 clothes and pretty long for coats
Patrivocado Posted
Highly Recommended for Those Who Wear Suits or Dresses Frequently. This product has been an absolute game-changer for me. As someone who often wears suits and dresses, I can confidently say that the Samsung Bespoke AirDresser Grand is a must-have. It's almost unbelievable how it effortlessly removes odors from clothing, making them smell fresh and clean as if they were just washed. If you're debating between the 'grand' and 'regular' models, I wholeheartedly recommend going for the 'grand' version with its five clothing hangers. It provides ample space and convenience, allowing you to refresh and sanitize multiple outfits at once. In summary, this has been my best purchase of the year. It's not only a time-saver but also a clothes-saver. If you care about the longevity and freshness of your wardrobe, this investment is worth every penny.
LongZ Posted
I love this air dresser, before my husband all the shirt and pant we need to take it to the dry cleaners. Now is easy and convenient
DirtyKurty Posted
Use this regularly. Takes about an hour for a cycle but it hooks up to WiFi and can track progress through the app on your phone
Metplex Posted
So far we really enjoy it. Worth the wait. Clothes are smelling fresh after a refresh. Saves dry cleaning cost.
GerardoM Posted
Better than expected Improves my day to day and cost
WendyH Posted
Do not buy this product. I bought it less than a year ago, used it once and it stopped working. It is showing me a manufacturer's technical error code. I have contacted both Samsung and Best Buy more than 10 times and they are refusing to fix the item. Do not recommend Samsung or Best Buy.
Posted
Hi WendyH,
We are grateful to see a review from a client like you.
I have shared the model's user manual link below on pages 47-48. You can check the best troubleshooting guide for your unit.
https://downloadcenter.samsung.com/content/UM/202205/20220531170629072/DF10A_BESPOKE_DC68-04313B-02_EN_CFR_MES.pdf
You can also check this Samsung link about the AirDresser won't start.
https://www.samsung.com/us/support/troubleshooting/TSG01204385/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145159693), which will help our team pull up your information.
^Rainly
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AmMd Posted
Cycle pauses in the middle and shows error FC4. Replaced the item and still having issues.
Posted
Hello there,
Thank you for your review.
The code FC4 means that the lower fan motor is malfunctioning.
We would love the opportunity to speak with you about your airdresser to determine how we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145025559) to help our team pull up your information.
Have a great day.
^Charles
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DreamsOfMyComrades Posted
My wife really wanted this product, and the majority of reviews were in the five-star category, so I took a chance. BIG MISTAKE! This is absolutely not a worthwhile product. It's unnecessarily complex (why on earth would you need to operate it from your smart phone?) which leads to constant error messages and malfunctions. After two weeks the unit started giving all sorts of messages and codes that could not be rectified. So Samsung sent us an exchange unit. Good. After two days, the same thing started happening. Not good. This time Samsung refunded our money—because the nearest repair person who could work on the unit was five hundred miles away! Unfortunately, that left us to dispose of the two-hundred pound behemoth on our own! In all fairness, when the unit worked, it didn't do a bad job. It didn't do a great job, but it wasn't useless either. So I suppose if you're desperate for a clothes-steaming closet, and you want to gamble on getting a unit that isn't defective, by all means go ahead, although it still isn't worth the money in my estimation. But if you're smart, you will learn from my mistake and STAY AWAY FROM THIS PRODUCT ENTIRELY. And by the way, customer support from Best Buy was absolutely useless.
Posted
Hi DreamsOfMyComrades,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your Samsung - AirDresser Grand Clothing Care System with Steam Refresh and Sanitize - Crystal Mirror Finish. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144398877
^Ross
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AviK Posted
Does it work as ironing the shirts or pants ???????