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Rating 4.2 out of 5 stars with 2676 reviews
NewSamsungfridge Posted
Very pleased with this dishwasher. Super quiet unit
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Mike Posted
Great machine very quiet- make sure to check if electrical work is needed as it’s an extra cost
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Amazed Posted
Nice and sleek, adding a great modern style to my kitchen. So far the performance has been great and I certainly hope it continues!!!!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
JamesH Posted
Beautiful appliance blending perfectly with my cabinets. Samsung sometimes gets poor ratings; however, I have owned Samsung appliances for many years and have had zero issues. The technology works and construction is quality. I love my new dishwasher and totally recommend it.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
Madashell Posted
You won't even know it is actually working. I am so hapoy with this purchase.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
SteveD7 Posted
I’m writing this review to hopefully prevent someone else from having a negative experience with Samsung and their dishwasher’s. I purchased the first dishwasher in mid February 2024. It soon started to leak from the door. Samsung installed a “leak kit” and this should have been a red flag that they knew they had a problem with their dishwashers. The “leak kit” did not fix the problem and after replacing the door and 3 service appointments, they agreed to replace it because it was clearly faulty. Fast forward to the replacement dishwasher, it is now leaking and they installed their band aid “leak kit” with the service guy saying it wouldn’t fix it and he would order a door. The service company then made an appointment and never showed up and never contacted me to say they wouldn’t make the appointment. Last night, the service company showed up 2 hours late to make sure it was still leaking and no door to fix the issue. SAVE YOURSELF FROM FUTURE PROBLEMS AND DO NOT BUY A SAMSUNG DISHWASHER.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Posted
We are saddened by the state of your dishwasher, SteveD7. We want to speak with you directly to offer support and follow up on the door replacement. At the same time, we will look into other options for its fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147627848, to help our team pull up your information when you message us.
Have a great day.
-John
NikkiNic7 Posted
Washes horribly. Dishes have stains and smell funky. I use Mrs. Meyers dish packs, the same as I used with my Bosch. This dishwasher is packed with fancy sounds and looks, but doesn’t succeed in cleaning power. There is no half load option. I’ve had this model break down on me since owning it September 22. Had a technician come out in January. Along with the dishwasher breaking down, my stove did as well. Stove was purchased same time as dishwasher. Just horrible quality products from Samsung. Lastly, the bottom tray that holds pot and pans is NOT sturdy. The racks that collapse to make more space, don’t seem to uphold any longer causing plates to fall because the rack doesn’t lock into place. Samsung will not cover the racks on their warranty as it is considered “wear and tear…” what a joke…3 months into a purchase…being blamed for wear and tear with a total of about 10 uses. Do not buy this, and make a better decision with a better name brand. I wish I NEVER purchased any of my Samsung products.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Posted
Good day, NikkiNic7.
All we want is to make sure your dishwasher is being used to its fullest.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Improve your dishwasher's cleaning and drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
How to properly load your dishwasher:
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
Your model’s loading recommendations can be found on pages 14-25 of the user manual. You may also find more details on pages 27–28 of the user manual:
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
If you require further assistance with your stove, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145659555) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
LydSam Posted
I love this dishwasher! It’s so quiet, you cant even tell its on.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Zachary Posted
Looks nice. This is our second one in 2 years. Highly recommend you get the longest protection plan. A belt that cannot be fixed was what happened with ours just outside the 2 year warranty we bought.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Posted
Hi Zachary,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Tbarton Posted
Cleans great, easy to install, controls are pretty simple, and pretty quiet! Really cool feature that it opens when it’s done to help with drying!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Rob72 Posted
Very quiet works well but like most dishwasher’s it doesn’t get everything off
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
ChristinaA Posted
Do not buy this Fridge, I fell in love with its sleek look and design features, less than a year into owning it, I noticed ice build up under the deli drawer. Since still under manufacturer warranty Samsung sent someone out, and before he walked in he had a large box with him knowing he had to replace the temperature sensor because this happens with a lot of the Samsung fridges. Less than a year into owning it, Samsung should stick to making TVs.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Alex Posted
This is by far the best dishwasher I have ever owned. Between the collapsible/retractable top rack, the hidden utensil rack at the very top, the quietness of the machine while it runs, the Bluetooth capabilities, and how clean it gets my dishes, I would not want any other dishwasher. If you're on the fence, I'm telling you- go with this one. You will not regret it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Inesa Posted
This product is a total failure of Samsung and BestBuy protection plan is not even helpful. It leaks through both sides of the door, after a few weeks you start to hear the sound and the leak is ongoing. Not worth the money at all, it has already damaged our new kitchen flooring. I have had 4 technicians, both from Samsung Care and Geek Squad and no one seems to resolve the issue, they keep saying it was designed badly and I don’t understand how long Best Buy protection plans intends the damage to last because of such a bad product before they can replace or help you out. 0 stars, total disaster. I wish it allowed me to upload videos so you could all see. The dishwasher detergent is not fully dispensed, I tried the rinse aid as well and still the same.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Posted
We are happy to see your review, Inesa. I have shared with you the troubleshooting for your dishwasher.
A dishwasher that is visibly leaking can be troublesome, and you may be unsure how to fix it. Please click the link for some steps to help with the unit.
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Detergent remains in the dispenser: See page 47.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145339858) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Excellent dishwasher , works excellent,pretty good at my kitchen definitely love it
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
JCBC Posted
Love the dishwasher since it has been installed and it works. Quiet operation and the door pops open after the cycle is finished which is a great feature. Preview of pictures from what I see is not upright.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Love this new addition to our home. The Smart feature is awesome, love how it sends me notifications. 10/10
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
Guess Posted
We bought our Samsung dishwasher about 6 months ago and in that short time the water wall device broke. This is the second Samsung appliance we’ve owned and the second one to break within 6 months. Unfortunately due to their high repair tendencies and unavailability of parts we’ve switched to LG. Samsungs warranty department is easy to deal with, but who wants to do that every six months. Don’t walk, but run away from Samsung.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
awesome dishwasher. THe smart function is so convenient and works really well.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
PanyiaX Posted
I'm very unhappy with this dishwasher. It stopped working right before the manufacture's warranty. A tech came to fix it and got it to worked. Now, it's leaking water and moistures creating damage around the island trims and walls. Now, I have to pay additional to Best Buy to get it look at again. This should not happen to such a expensive dishwasher. Stay away from this dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
Posted
Hello PanyiaX,
We understand how it feels to deal with a leaking dishwasher. We're here to help.
Here is a link to the troubleshooting steps when the dishwasher is leaking. It also contains another resource about leveling the dishwasher, which we suggest checking.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147311610) to help our team pull up your information when you message us.
Thank you.
-Angelica