Purchased two of these, one for my mother, one for my grandmother. My mother's works fine! Great screen. It seems like a good phone for anyone who doesn't want the super cheap Android phones but doesn't want to be dishing out a grand either. I have spent multiple days worth of time trying to fix the other phone. I have been to repair shops, multiple Verizon stores, and mainly on the line with technical support for countless hours. After talking to a Best Buy employee, it's apparently a hardware issue on Verizon's end. Texting and data works just fine, but calls wouldn't stop dropping. It wouldn't even begin to ring. We've switched out SIM cards, done network and factory resets, you name it. It's a faulty device. Just had to return it. Would I recommend getting this phone? Well, maybe. Best Buy said if you purchase the UNLOCKED version, there's normally no issue, but that's extra $. The one that DOES work is great though! So if you do purchase, buy it unlocked. (Personally, we ended up purchasing the new replacement through Verizon, but it was an A21 NOT an A20. To avoid any more service issues. In the future I will continue to purchase through Best Buy though, for their stellar customer service team!)

I bought this phone about a month ago, and for the price it is a bargain compared to most phones. Usually starting at 500$+ It does what any other top brand smart phone does, and it does it well. The camera takes high quality pictures and video even when zoomed in. It runs quick and smoothly. Most apps start at a moments notice. The design also compliments the quick start up and ease of access the phone has by replacing the physical home button with a built in touch button. Overall this a great phone in general and an amazing phone for the price. You won't find one much better in it's range. If you need a new phone. I highly recommend giving it a chance.

Or basic need are for only when were going out, but it has all the needed apps one use's for a everyday phone. Text, phone, pictures and more with great memory and even greater with a Mini SD card. very good security features built-in, talk and stand-by time is more than double over what we had - improved sound and screen quality, we could go on.

Good handling and size. Clear, fast and a good price. Great camera!

Great phone. Does what I need. Lots of memory and starts quick. Headphone jack and speaker on the bottom of the phone. I constantly cover speaker while setting it in a phone holder. Off botton is below volume, so I turn it off instead of volume down.