Customer Ratings & Reviews

Two weeks after I bought this laptop (which is awesome) I dropped it on the upper left corner of the screen. Minimal physical damage to the case. When I opened the lid I saw a black dot about the size of a pencil eraser on the screen in that corner with black lines running toward the right side of the screen. Boy did I wish I added protection to the unit!!! The lines went away until I left it in my cold van (Midwest winters). They spread across again. Get it warm and with every open and close of the lid (after it sleeps for a bit) the lines slowly disappeared. Over the next few weeks even the black dot disappeared from the screen as of this morning!!! Self-healing??? I don't get it!!! I wish I'd taken a picture from the start, but the picture shows what happened over the last week. Besides the fragile, but self-healing nature of the screen, it's an incredible laptop with a battery life that amazes me! With moderate use you can expect about 8 to 10 hours, sometimes more if you are just typing and keep the screen on minimum brightness. I frequently use it off and on the entire day without charging it! Charging cord clips in place when you push it in. My previous laptop was an HP and I had to make modifications to keep it in. I don't think this one will be a problem. The screen at its lowest setting can be very bright in a fairly dark room. Look up NegativeScreen on Google for some help on the eyes. I replaced the hard drive with a 1tB Black immediately. Using a larger suction cup I took the back off in one pull without damaging any of the clips. Videos on YouTube. Buy an external case for the 512gB you pull out of the system (NVME 2260 PCI-E M Key). SD card reader is Micro, which sucks. So buy an external one if you need it. Wireless is WiFi 6 so a modern router is recommended to take full advantage. It also has a 5Ghz antennae. I wasn't sure of this until I replaced my broken (and far-too-young) Netgear router with an ASUS.

I knew I wanted a laptop smaller and more portable than my 17 in. I doubt that I could find a laptop that met all of my expectations. I was pleasantly surprised. Core i7 2.30 ghz processor, 12g Ram, close to 440gb free space, backlit keyboard, touchscreen, fingerprint scan, 13 in screen, which I wasn't sure I'd like. This little thing is a power house monster and keeps up with my high performance demand. Powers up and ready to go in 7 seconds, Powers down and off in 6 seconds. Best part? Caught a fantastic sale, and used that to purchase Office. My poor 17-in hardly gets attention anymore.

I purchased the surface pro 7 on black Friday last year. I love that device. However, I bought a basic model and it does not have a lot of storage. This is as flexible and easy to us. The screen is actually better than the surface pro. I really considered upgrading to the surface pro with additional memory and larger ssd. I just could not justify the cost. I was very pleased with how slim and light this device is, yet it's as fast as my desktop. The screen on this computer rivals the screen quality of my daughters Ipad pro. It gives me all of the things I need without breaking the budget.

The most important thing I would like to say about this Laptop is the battery. It is amazing. I have been using it mostly for browsing, Netflix, and typing. I haven't measured exactly how long it lasts but I keep finding myself surprised when I look at the battery icon and see that it's barely draining. I have owned multiple Dell laptops, Asus, HP, Sony, and none of them compare to this in terms of battery life. The screen is amazingly bright and colorful. I did get a few color distortions when watching Netflix but it could be from the Wi-Fi or the website itself. Other than that I tried looking up 4K youtube videos and it's pretty amazing how the video plays. This laptop is ideal for people on the go, business owners, and students. If your job requires you to type a lot, the keyboard is kind of shallow but I haven't had a problem doing assignments. It's comfortable for me. I also would have preferred if there was a USB-C charger instead of the typical barrel charger provided, but many flagship laptops are still using the same type of charger so it isn't an issue especially with the incredible battery life.

Last week I bought the Samsung - Galaxy Book Flex Alpha 2-in-1 13.3" QLED Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Royal Silver. I have to tell you I am totally impressed with this laptop. I am new to laptops, so, I can't compare it to another. I have searched for months on You Tube trying to decide what I wanted. What surprised me is it is faster and more powerful than the PC tower I bought last year! I was really impressed with the keys. Their size and how it felt to use them. The color and screen resolution is just wonderful! I wanted it to install Photoshop and use it away from my office and I got soooo much more! I love the color and the feel of it. It 100% quality all the way. Anyone who buys this will not be disappointed. I don't know about gamers. I love the 13" size and that I can take it anywhere and since I am 70, that is saying a lot! I still have to purchase a stylus pen to go with it and I am anxious to get that so I can start designing. The online rep was just wonderful. I don't drive, so I depended on her to help me. I have a hoot using the fingerprint scanner! It works sooo well!

Appearance/weight: It is a very sleek design that Samsung absolutely nailed. It’s got the smooth silver finish to it and the sleek Samsung lettering on the front of the laptop. It has four very good grips on the bottom of the laptop that provide great grip while using the laptop ensuring it won’t move while using it. It is a very light laptop that does not contain a compact disc drive which leads to it being so light. Easy to carry/transport and is never an issue while using it or carrying it up and down my stairs while I’m using it. (In my photos, I placed two Blue-Ray’s on top of the laptop to show the size of the laptop) Powering on: There is a built in feature that powers on the laptop when you open it up (you can toggle this feature off in the settings). It takes about 5 seconds to power on (then either scan your fingerprint to login or use a password to login) and then reach your Home Screen. The fingerprint login is so convenient and was a great idea by Samsung to add this to the laptop, we all have spent countless amounts of time using the old fashioned typing in a password to login and that shaves so much time via the fingerprint login. Using the laptop: The trackpad is very user friendly and is responsive to your commands. If you are using this in not a well lit area, the backlit keyboard is a lifesaver and there are 3 different brightness options for the keyboard for your own specific needs. Display: Samsung once again has such high quality screens and this lives up to that. The quality of the screen is great and high definition. I watch movies and tv shows on my laptop all the time and I am always thoroughly impressed on how good it looks on the laptop. Although the display is not a 4K display, you can watch a video on YouTube for example on 4K and the screen delivers near 4K quality which I am very impressed with. Cost: I purchased this laptop when it was on sale and boy did I get lucky! Normally it cost $999 but I bought it for $799 and did I get a steal! This is definitely a laptop that will last me for years and for the value, I would honestly suggest this over a MacBook if price is a huge factor into your decision making. Specs: Intel i7 10th Generation, 12GB RAM, 512GB SSD. It’s very fast and efficient and I can open and close different apps and windows with ease. It’s very fast while using Microsoft Edge and I can navigate in and out of websites with no lag. Downloads via the web or other software happens very fast. Opening those files via the File Explorer is very seamless. I can open my photos very fast and scroll thru my different documents in a hurry. Opening and closing movies happens so fast, you blink and you miss it. Cons: I am very much nitpicking here. I wish the Bluetooth connectivity was stronger. I live in a two story house, and if I have my AirPods connected to my laptop and I want to walk downstairs to get a glass of water, it drops the connection and I have to walk back upstairs for the connection to resume and the audio to come back into my AirPods.

It is an excellent laptop but the only reason I do not give it 5 stars is that I feel that the sound is not as effective, but on the other hand it is fast and very light. great brightness

Excellent Laptop at a Reasonable Price! This sleek, slim, stylish Samsung is worth considering if you’re shopping around for a new laptop or need one for the upcoming school year. The specs for the price are excellent, the design and build quality are exceptional, the typing experience is great, the features included are valuable, the display is a pleasure to look at, and the battery life has been plentiful. There isn’t really anything missing from this device, and there are minimal complaints to offer. I would highly recommend it - well done Samsung!

I love the Galaxy book! It's lightweight, thin, and a powerful computer. I got a great deal on the price too.

Really like the versatility of laptop to tablet. Easy set up. Easy to use. Thin and light design so doesn't take up a lot of room and easy to transport. Do wish this model came a stylus and better quality plug - the end piece that goes into computer, bent easily and have to get a replacement within first few months.

As a construction inspector my job is to ensure that the contractors work is in conformity with the various architectural and engineering specifications for that particular project manual. As a result I take hundreds of photos a week while visiting various out-of-town project job sites. Many are very detailed and specific to an issue or the specified product, and, or materials required. In my motel room I mark-up many of my job photos with a digital pen highlighting details, which need further clarification by the architect or engineer. I e-mail my marked-up photos that night so they are ready for determination and further direction by the design professionals the next morning. Along with the photos I also send my written reports, and, or detailed narratives. For five days I used this Samsung Galaxy Book Flex Alpha 2-in-1 13.3 Inch Touch Screen Laptop on my out of town construction projects. It is a dynamic, portable, home-office laptop, which allows me to store and highlight my job photos and create MS Word document-reports too. Since it is a 2-in-1 it is ideal for use with my digital pen. I simply flip the screen over backwards over the keyboard into tablet mode and it enables me to make detailed job notations and remarks. WooHoo! So, why do I love using this Samsung Galaxy Book Flex Alpha 'Workhorse'? ** POWER & SPEED – This Samsung features a 512 GB Solid State Drive, which enables faster loading of my large photo files. This faster loading saves me time and allows me to be more productive. Coupled with Intel's 10th generation, i7-10510U processor, and 12 GB DDR4 SDRAM Memory, this is one fast and powerful, workhorse laptop. It is notable that DDR4 is the Fourth Generation in RAM. It provides the latest development in increased data transfer rates (1600 Mbps to 3200 Mbps) and larger capacities. This baby can do lots of work, and quickly too. ** BUILD & PORTABILITY – This well-designed laptop is made of lightweight aluminum and is a classy-looking, silver finish. It weighs approximately 2 pounds and 10 ounces. It is 8 Inches by 12 inches and only a half inch thick. My cell phone is thicker then this Samsung laptop. It easily fits into my backpack. I really appreciate the rounded edges of the entire case. It has a backlit keyboard controlled by a light sensor at the top and to the left of the keyboard. The built-in keyboard is configurable and comfortable to use. The keys have a little 'travel-resilience' and respond well. Because of its smaller footprint it does not feature a numerical pad. The keyboard also has a fingerprint reader, which I can use for added security. The generously-sized trackpad is mounted in the center just underneath the space bar of the keyboard, and is very responsive. I love the convertible flip screen, 2-in-1 feature. It makes doing my notations, drawings, and remarks on my photos so much easier to do compared to my previous laptop. When the screen is flipped past the transition point to be used as a tablet, the keyboard and touchpad are automatically locked out. A tablet mode window will pop up and ask me if I want to switch. The screen will automatically orientate itself into portrait or landscape mode, whichever I choose as I position my screen. I think this 2-in1 feature is the best characteristic of this laptop for me while on-the-road. If you do lots of editing or mark-up photos like I do this 2-in-1 laptop is exactly what you need. ** STORAGE - I keep all of my various job Specification Manuals in digital document form stored on my laptop. The average Job Specification Manual contains approximately 300 pages. This Samsung workhorse allows me to take my laptop to my job sites so I can refer back to the Job Specifications when needed. I store most of my Digital Manuals and job- photos on the fast, 512 GB SSD, and, back them up on a 1TB, Micro SDXC Card using the Memory Card, Reader Slot. The Memory Card Reader supports SDXC cards up to 2TB. How cool is that? This Samsung provides me with plenty of storage options and accessibility too. YooHoo! ** QLED SCREEN – This Galaxy Book Flex Alpha duplicates the same kind of screens in popular Samsung' HD TVs. The screen is 2K HD, and is all I need for photo mark-ups and editing. A 4K screen would lose its perspective in this smaller 13.3 inch screen size. I set-up my QLED display in 'Samsung Settings' to Dynamic Mode for more vivid color and clarity. Steaming movies and videos in QLED, full and rich colors is delightful. The Samsung engineers utilize quantum dots to enhance the various colors, shades, and hues to present the best true color renditions available. So, this QLED screen provides the whole color spectrum in intense brilliance, and in any light conditions. This true color reproduction is why this is one of the more popular laptops at its price-point for photographers. The Outdoor Mode (F10) is amazingly bright, and I have used it on-the-job in bright light conditions, but not direct sunlight. The screen is also a sensitive Touch Screen, which I only use when using my Digital Pen, but a must in Tablet Mode. On the top of the screen is a built-in 720p, front-facing camera. On either side of the camera in the top case are twin mics. ** PORTS – On the right side of the unit are two USB 3 ports, and they are colored the standard blue for USB 3.0 ports. There is a Micro SD Memory Card Reader, which supports up to 2TB SDXC cards. Then, the ON switch for you computer. It also turns ON when you tilt-up the screen from the keyboard. On the left side of the unit is the DC charging port, HDMI port, USB Type C port, and 3.5mm headphone/mic jack. ** OTHER FEATURES – The WI-Fi card is 802.11ax 2x2 160MHz, which is approximately three times faster then standard MU-MIMO, 802.11ac 2x2 80 MHz . However, your router needs to have the hardware to march this card to take advantage of the faster download speeds. This laptop also has Bluetooth Pairing capabilities. The main body has two bottom speakers on the right and left sides towards the front. They are OK, but I paired an auxiliary Bluetooth speaker for richer sound to match the quality of streaming movies I watch on this unit. I am going to mention the additional software in Samsung Settings in addition to Win 10. Some are very helpful for my system: screen display, audio, and pen usage settings. ** BATTERY & CHARGING – I have used this Samsung on-the-road for approximately six hours a day. At the end of the second day I fully charge it overnight. If I did not stream a movie each day I probably would get a few more hours. But, I think over 12 hours of heavy battery use is terrific. There is also a very helpful Smart Battery Calibration using the set-up key, F2. Be aware users cannot change the interior battery – only a qualified Samsung Service Center can accomplish installation of a replacement battery. ** SUMMARY – I love this Galaxy Book Flex Alpha laptop. It has made me more productive on-the-road by saving me much time because of faster photo file loading, editing, and making notations on Job Photos very easy. It is powerful and fast, lightweight, and extremely portable. This laptop would make a great gift for a High School or College student. It also makes a FUN gift for that budding photographer, family member, or friend on your list. For my applications it is a Five Star laptop.

Overall this is a nice laptop with decent specs at a price less than 1000

Sound laptop with minimal bugs and issues. Smoothest set up I’ve had in awhile. JUST MAKE SURE TO UPDATE YOUR WINDOWS BEFORE DOING ANYTHING ON IT. Once you’ve updated everything. This computer really begins to shine. The touch screen and the response on the touch inputs is immediate and silky smooth. Definitely worth every penny.

Very light weight and fold all the way back. I wanted a small and light laptop and this one is perfect. Also come with Touch ID.

This was a graduation gift for my son and he loves this new laptop. Powerful, light and just the right size to bring to class or library. Also great to study and use for Zoom classes from his dorm! Great quality - we love HP anything!

I am very impressed with the build of this laptop. It's super sleek and thin and feels great to hold. My only concern is the non-usbc charging and the nonmagnetic charging port. I also love that this computer has so many ports for such a thin frame.

The laptop is amazing. A view minor fixable problems along the way but over a great piece of hardware.

Love the lap very sleek and easy to use. I recommend for someone who is wanting a laptop for everyday use

I have had this laptop a little over a month now. It is very helpful to my small home business. Fast core processor.

Very cute and easy to use.everything works as it should.