
Rating 3.9 out of 5 stars with 117 reviews
3.9Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Samsung 10+
This pre owned phone is wow working perfectly like a brand new phone. You don't have to rub a bank before you get affordable phone at bestbuy
Posted by Debbie
- Rated 5 out of 5 stars
Works well so far,battery life is great too.
Never expected the phone to look this good.Excellent shape so far,battery wise is 100% and no issues since I receive it.Hope it stays that way and my daughter is happy for it.
Posted by TracyannP
- Rated 3 out of 5 stars
A bit misleading
The phone came a bit cracked but other than that it works well
Posted by Localizemother3
- Rated 3 out of 5 stars
Sadly had to return.
I received my Galaxy S10 Plus quickly thru the store and was happy that the phone looked very good and worked great in the short time I had it. But I noticed quickly that the phone had a batterie that no longer could hold a charge. I recharged several times for days as recommended at the batterie store and a Verizon store, but nothing changed. With minimal settings and only used for a few text msg the phone charge would go down within 1 day. You could watch the charge go down every hour. I never tried to see how fast the charge would go down if you use the phone on the internet? My old Galaxy 4 last all week with one charge if not used. The Best Buy store was not able to assist with changing the Batterie, so I had to return the phone. I went ahead and ordered another phone just like it and hope someone will check the battery quality before sending it out. After all, even used, the phone cost still over $400.00 incl tax.
Posted by Marion
- Rated 4 out of 5 stars
Used S10+
great price (though it's kind of crazy the difference in price the color of the phone makes), better than financing thru a telecompany. Ryan at the Tikatnu Best Buy was beyond helpful as I kept getting sent Verizon prepaid phones so had to go through 3 orders to get the correct product. But he stepped in after the first two wrong orders in order to make sure everything went ok. Definitely very helpful since the online support wasn't really that great and couldn't get the situation ironed out without going into the store.
Posted by neeka88