Customer Ratings & Reviews

Still using this years later. First one shut down and crashed to a black screen but the new one has been great.

Excellent phone! Needed a phone with a pen and more memory.

This phone is worth the price! I bought this phone for my husband and he loves it!

Best Buy had the best employe experience it made buying the phone more exciting.

The customer service rep at the mobile phone desk was top shelf. He had an in-depth understanding of what needed to be done in the process of buying the phone. He did an excellent job of explaining each step of what needed to be done. He had a difficult time activating the phone, but his background quickly allowed him to get through to Verizon and get it straightened out.

So far I love this phone, tons of storage and I am super excited to get to use the camera and all of the new options it has. Basically this is a tablet, phone, and camera all in one! Appearance isn't usually a thing I am worried about as I put cases on them, but it is a very nice looking phone. Super happy that it has a stylus built in. I missed that from the Note's I have owned before.

I’ve been using the Samsung Galaxy S24 Ultra (256GB) for about a month now, and I’m seriously impressed. Coming from an older model, the upgrades are noticeable right from the start. Design & Display: The design is sleek and premium. It feels solid in the hand, but not too bulky despite the large screen. The 6.8-inch Dynamic AMOLED display is simply stunning – super bright, crisp, and smooth with the 120Hz refresh rate. Watching videos or gaming is a dream on this screen. Performance: The Snapdragon 8 Gen 3 processor (in my region) handles everything I throw at it effortlessly. Apps load instantly, multitasking is seamless, and even heavy games run without a hitch. The 256GB of storage is more than enough for my needs – plenty of room for apps, videos, and photos. Camera: The cameras are top-notch. The 200MP main sensor is incredibly sharp, and the zoom capabilities are mind-blowing. Night shots have improved a lot – better detail and less noise. The AI-powered editing tools are surprisingly useful too. Battery Life: Battery life is great. I easily get a full day of heavy use, sometimes even more. Charging is fast enough, though I do wish Samsung had included a charger in the box. Software & Features: One UI 6 is clean and intuitive. Samsung’s ecosystem integration (especially with Galaxy Buds and Watch) is smooth. I appreciate the new Galaxy AI features – things like live translation and intelligent photo editing are genuinely useful. Final Thoughts: Overall, the Galaxy S24 Ultra is a powerhouse phone with just about everything you’d want in a flagship. If you’re looking for top-tier performance, a fantastic camera, and a premium Android experience, it’s hard to go wrong with this one. Worth every penny so far! By

Still learning but seems to be a great phone. Really like the camera. Some learning to do there too but the pictures are the highest quality I've seen on a phone. Zoom and highest resolution I've seen. Internet use is also very good. Battery life is far beyond last phone. I would have to say more than a good phone.

There are so many new features I'm still learning. My last two phones have been Google pixels and they disappointed me most of my family had Samsung so I went with that. Love the features

If you are a Sumsung Galaxy fan, this will work you with. Screen size and resolution are great. Camera is also great. The S pen is a good feature. Battery life has been good so far.

This is a nice phone upgrade to my Samsung Note 10+. I wanted a phone with a pen, and this fits the bill! The camera quality is incredible. All-in-all, I am happy with this purchase.

[Employee of bestbuy] The best phone out. S pen is great along with the drawing app it has built in. Built in AI is great. Very solid camera. Just an overall great phone.

I love this phone. Great pictures and i love the s pen sliding inside the phone

For a larger device it doesn't feel bigger. Battery life is terrific. Phone is easy to use. Love the stylist. Canera is fantastic.

I previously owned a Samsung Galaxy Note Ultra S20 and I loved it. I was hesitant to change, but I loved the new features and amazing camera on the Samsung Galaxy S24 Ultra! I am a few weeks in using this new phone and I have to say I am so glad I upgraded! The circle to search feature is awesome, and the slow motion feature on the videos is so much fun! Also, the battery life is much better than my note. So far I definitely recommend this phone!

I recently upgraded to the Samsung Galaxy S24, and I couldn’t be happier! The phone is incredibly fast, thanks to the Snapdragon 8 Gen 3 processor, making multitasking smooth and lag-free. The 120Hz Dynamic AMOLED 2X display is stunning, with vibrant colors and sharp details, perfect for streaming and gaming. The camera system is a major highlight—photos come out crisp and well-detailed, even in low light, thanks to the improved Nightography features. Battery life is also impressive, easily lasting a full day with heavy use. Plus, Samsung’s One UI 6.1 makes the user experience seamless with great customization options. Overall, the Galaxy S24 is a solid flagship with premium build quality, excellent performance, and a top-tier camera. If you’re looking for a high-end smartphone that delivers on all fronts, this is the one to get! ⭐⭐⭐⭐⭐ (5/5 Stars)

I'll be a Samsung girl for life. This phone does not disappoint.

Great phone! Great camera quality! A few kinks but nothing am upgrade can't fix. I love the new features!

It is a beautiful device. Super fast and snappy. Fingerprint reader is very responsive and fast. The display is the nicest I have seen on any device in my life so far. Even better than my OLED TVs and laptop. I am coming from using iPhone 12 Pro Max for last 4 years and enjoy the Android experience again and to see how far Android has come. I think I originally left Android after being fed up with the fingerprint reader and/or face ID on the Pixel 5 or 6. And, I remember the Iphone face ID being so seamless and reliable, and is the main reason I jumped back to iphone. I must say that some of the apps are better on the iphone still -- smoother - and Tik Tik does not have dark mode like on iOS- what's up with that TikTik? Though, some of the apps on Android are also better - like Google maps show how fast you are going right next to the speed indicator for the road that you are on and goes red if you are over the speed limit. I dont think iphone google maps has that option. I am loving the Samsung apps experience and it is fun to tinker. Like the setting to change the theme or icons on the phone is very cool. Samsung also has an app called Goodlock that lets you customize so many things on your phone. I was able to get a nice magsafe case for the phone and use all of my iphone magsafe accessories. The Best Buy buying experience was great and the cell phone specialist was very helpful. I highly recommend this phone. I cannot put it down. It's just FUN.

I love the phone it takes the most awesome pictures ever!! I love having the stylus as well.