Customer Ratings & Reviews

Very nice phone. It is smooth and easy to use. I was able to transfer all my information from my old phone within minutes.

I ordered this back in January and I've been patiently waiting for it to be in stock. But now it's canceled and apparently if i order it online it'll be available on the 27th. Like seriously ... absolutely ridiculous. Best Buy service went down hill fast over the years. I want my phone and if you cancled it my gift card ... oh it better not be canceled because of your failure to fulfill a pre-order. I wouldn't recommend anyone getting a phone from these guys again.

Screen is nice and clear, phone is fast and battery lasts me 2 days where my previous phone would only last half a day. I have not used the camera very much yet but will update my post when I have.

It is a great phone. It has a very good rear & front camera. The only thing is that you can't use the stylus to take selfies like the S24 Ultra.

Absolutely love my new phone. I have had it now for a while. Love the battery life. I am a loyal samsung galaxy user. And I'm so happy with my purchase.

So far I love this phone. The camera is awesome. The processing speed rocks. I decided to upgrade from an S10+ to this because of the great price BestBuy was offering plus the AT&T deal (BB saved me an additional $300). I couldn't be happier!

Great phone all the new features are incredible. Love the camera and AI is great. I have so many new features as I am still learning all the new features from the S24 Ultra.

The best phone this year amazing and the best buy for me

I recently moved from iphone to samsung and i am loving it.

One of the best phones ive had so fast and responsive

Great phone that takes excellent photos and videos! I previously had a Z Fold 5 model and thought I would regret switching back to a smaller phone. However that ended up not being the case.

An upgrade to the S23 Ultra i traded in, which i thought was an excellent phone

I upgraded from the S22 Ultra, that i was still very happy with. There is a lot of difference in the 25Ultra. I am glad i upgraded.

Love my new phone. I had a s23 ultra 10 times better

Too much useless AI interference. Difficult to coordinate ring doorbell. No audible doorbell in wired system. As a phone it's okay.

Phone works great, best phone I've ever had. Picture quality is AMAZING.

I was supposed to get this phone a week ago. Very unfortunate. I should have gone directly to ATT I guess?

Amazing phone (upgraded from S22 Ultra), ignore all these 1 star reviews from people complaining about not getting their order. Got mine from AT&T direct, (arrived next day since color I wanted wasn't in stock). To all the "Karens" out there leaving 1 star reviews on a product based on how their interaction went from where they procured it...you are reviewing the product, NOT the company. Go to their google business page or similar and bash on them there...

Pre-ordered AT&T S25 Ultra Titanium Grey on January 28. Best Buy cancelled order on Feb 21 because they could not get any stock to fulfill the order.

Waiting for my order.... i know this phone is going to be amazing... but come on... whats going on bestbuy?