Customer Ratings & Reviews

Best Buy is hands down the best place to buy a new phone and this upgrade proved it. The deal was actually better than going through my service provider, and with the S26 Ultra launch promotion, it genuinely felt like I was getting paid to upgrade. I came from the S24 Ultra, and the difference is immediate. Everything is faster and smoother, charging is noticeably quicker with the 60W charger, and the camera, speakers, and AI features all feel like a real step up not just a minor update. The new OS just ties everything together. What stood out most was the value. I wasn’t expecting to save this much compared to my carrier, and the whole process at Best Buy was simple and hassle-free. If you’re even thinking about upgrading, I’d 100% recommend doing it especially through Best Buy. This was one of the easiest and smartest upgrades I’ve made.

I’m extremely happy with this phone. It looks great, runs very smoothly, and the camera takes excellent pictures. The battery life has been very good, and the overall quality feels premium. It’s been reliable, fast, and enjoyable to use every day. Definitely a 5-star device.

Pros: love the light weight, thinner than my S24 Ultra, and top performance. Screen resolution is crazy good and bright. Cons: The phone is so thin the camera bump really sticks out. Makes it hard to get my mag mount to stay sometimes. The pre-order discount for BB has not hit my bill and the BestBuy support AI sucks. Can not figure out how to get the discount credited to my bill as promised!

Excellent phone ,i recommended the s26 ultra i try the iphone 17 pro and you can't compare to the 26 it's a lot of difference in everything mostly the camera

Probably the best Samsung phone I've ever had! The built-in privacy screen is a huge feature and the overall feel and performance of the phone is well worth the costs of the phone!

I've always had a Samsung device and absolutely love them. I upgrade every 2 years. I'm loving the new s26 ultra. Super fast with a great camera!

Great Phone nice color and feels lighter than S23.

So wife had the S22Ultra. She wanted to upgrade to another Ultra as it has the pen. I showed her more sites and Best Buy had the best deal. The phone is incredible.

i had a S23 Ultra and the trade in value was very enticing. I took the plunge. The new S26 Ultra is really nice.

Best phone samsung has ever made. Screen quality is awesome so is the camera. But the privacy is the best thing that could have happened.

Best Phone I have ever had. Way better than those stupid IPhone's

Would recommend this phone to anyone that wants the best phone with the best camera!

I like everything so far. I use it everywhere. Battery life is great.

This is the best Samsung phone i've used in my life.

Awesome phone, haven't had no issues with it. Really great new feature

Absolutely love the privacy screen function. Works great. Very fast and looks great. Coming from my S23 Ultra I thought I would miss the bluetooth Spen, but haven't even noticed it. And The Battery Lasts all day. I watch / listen to YouTube most of the day and I don't even have to charge it while I drive home.

great phone with lots of new features especially AI

After a few weeks, it's running circles around my S23 Ultra. I really like the privacy screen feature for certain apps and notifications, and the call screening tech is amazing! Battery life is fine, but not incredible.

This is really more a review on Best Buy. For the s26 Ultra they had free memory upgrade which AT&T and Samsung did not offer. Best Buy also got me more on the trade in off my S23 Ultra $1100 vs samsungs 900 and 30 dollar credit they offered.

I love the updates to the galaxy s series. I had a zfold 5 as my last phone and realized I never used it for what it was