Customer Ratings & Reviews
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would recommend to a friend
- Rated 2 out of 5 stars
You have to drop the entire brick thru the wall
KRSFun Posted
The power brick is meant to stay outside the wall (only the cable js rated to go behind the wall). However, the brick is permanently attached to the cable. So, to install, you have to either thread the cable up from the bottom hole through the wall to the top hole (without the benefit of gravity), or drop the entire brick through top hole, down the wall and pull it back out of the bottom hole. That can make for a more complicated install. It's frustrating, but it's the only game in town if you want a clean install.
I would recommend this to a friendBrand response from Samsung
Posted
Hello KRSFun,
Thank you for sharing your review of the Music Frame In Wall Cable. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
