Customer Ratings & Reviews

Phone is great. For a pre owned, it looks and fell new

Nice pictures. Perfect phone for me. Thank you so much!

The delivery was poorly packaged, rattling when shaken slightly. The screen was faulty with a persistent glitch, which was a big disappointment. I was advised to visit their store for assistance, which is a huge inconvenience which I had not planned for.

Came out defective. Turned it on after picking it up and the screen was all white you could hardly see any letters or numbers. Do you guys actually test them after repair?

I Bought a Samsung S20 Ultra 5GA and return it because the phone locked me out and I could not get it to work. I returned the phone, and had it replaced with the same model and to camera stopped working, gave me a "Camera Failed". I bought this phone for the camera!

Ok not had our one month and the back completely shattered

Size,camera quality and new brand also ,unlocked ,

A very capable phone with all the boxes checked, even in 2023 this phone is still a top performer. Note: This is a 128gb phone but unlike the newer models you can still add a SD card to this model, so I added a 256 micro sd. The camera may not be as advanced as the '23, but coming from a S7 edge it is an upgrade for sure. Im happy with my choice to spring for the Ultra instead of a lesser model.

This phone is very good better than anticipated, the camera's are good also beautiful photos im satisfied .

Great phone very reliable. Good camera, takes a long time to focus camera though. Built well.

Excellent phone. I'm very happy for buying that product

Great condition and performance. It's not the latest, but definitely worth it.

2 weeks in, and to me the phone works as if it were new! Compared to buying a completely new phone, I'm saving 70% and getting near 70% as the same performance as a new phone. No complainants.

I bought this phone a month ago now, and I can confidently say it was worth the buy! The only issue I've had is the backing coming off the slightest bit but since I've gotten a case that hasn't been an issue.

Phone was in very good condition when i received it. I have had no issues with it so far.

This is a great phone although it's been refurbished. Have not had any problems with it.

Exactly phone came in great condition, wouldn't replace it if i have to

The S20 Ultra looked brand new arrived a week ahead of time. The employee was knowledgeable and as well as helpful. I would actually recommend Best Buy's used phone selection over the "Free" phones offered by certain companies.

very good productHow did you say discretion? I loved it. I recommend it.

Specific to this product alone - Good price - Phone wasn't charging properly and kept asking for updates over and over. - Not very clean -