
Rating 4.2 out of 5 stars with 60 reviews
4.2- Overall Performance (23)
- Camera Quality (8)
- Condition (7)
- Battery Life (3)
- Speed (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Perfect Condition, Outstanding Value!
I recently purchased a pre-owned Samsung Galaxy S21 Ultra, and I couldn't be happier with my decision. The phone came in perfect condition, with no visible blemishes or signs of wear. Everything about it, from the stunning display to the powerful performance, exceeded my expectations. The camera capabilities are especially impressive, with the 108MP main sensor and up to 100x Space Zoom delivering incredible detail and clarity. Recording in 8K is a game-changer, and the device handles multitasking like a champ, thanks to its robust RAM and processor. For the price I paid, this was not just a great phone but an amazing buy. If you're considering a pre-owned flagship, the S21 Ultra is worth every penny!
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
- Rated 5 out of 5 stars
Happy with it.
I was nervous getting a pre-owned phone but was shocked tht it looked brand new and has only a tiny scratch on it but its so small you cant see it unless you are searching with a magnifying glass. Overall im happy with it since it was a gift for a child. Im so glad i went through Best Buy than any others.
Posted by ChristineG
- Rated 5 out of 5 stars
Refurbished
For being a refurbished phone i am very pleased. Its fast with a lot of storage i have yet to need an SD card. Photo quality is amazing as well.
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Posted by AmandaL
- Rated 5 out of 5 stars
Galaxy
Great phone and great price. Refurbished phone works great
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Posted by Mellow
- Rated 1 out of 5 stars
BaD Samsung phone.
Battery badly and not working at all.I purchases this at best buy after months the Camera stops working and Go to the store they said it factory problem. Called Samsung they sent me to ubreakifix I spend $69,to fixes it month later Camera failed again. I always bought Samsung but not anymore.
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Posted by Wantmymoneyback