Customer Ratings & Reviews

The easiest of setups. Great sound. User friendly. Rids you of alot of clutter.

Sounds great, fills the room with a a full solid sound. Great Highs, excellent lows, rear speakers are crisp and clear. Movies sound great and videos games do as well. The only thing to be concerned about is they are almost too good. They are over powered for smaller rooms, I have a medium sized media room and they are almost too much for room.

I play a lot of video games and needed an updated surround sound system. After some research, I settled on this Samsung Q-series Soundbar. It delivers amazing sound while in Dolby Atmos game mode, and I have not noticed any lag or delay with eARC. Setting up the app was a little challenging, since this soundbar will only connect to WiFi networks broadcasting exclusively in 5GHz. Multiband WiFi is not supported. If your router doesn't support multiple SSIDs, you can try to see if your router supports creating a 5GHz-only guest network, then use that to setup the soundbar. Setting soundbar options is much easier using the app than the remote.

I have never went more than a coupe hundred for a sound bar... and man have i been missing out... this sounds bar literally blew me away with the sound and the bass! Love watching every movie nowadays with this bar!

Sound bar is far better than a quality surround system I purchased 20 years ago. Got the Q990H/ZA at the same price as I paid for surround system 20 years ago despite the fact prices have more than doubled due to inflation. Wonderful surround; it's so good, I frequently think someone is at the door because of the direction of the sound. Dialogue is very clear. Highly recommend if you want a high quality sound system.

Absolutely impressed with the Samsung Q-Series Q990H! The sound is powerful, crisp, and incredibly immersive. The Dolby Atmos surround effect, rear speakers, and subwoofer create a true theater-like experience at home. Dialogue is clear, bass is deep without being overwhelming, and setup was straightforward. Movies, music, and sports all sound fantastic. Excellent build quality and performance—definitely a premium sound system and worth the investment. Highly recommended!

Incredible sound from an incredible product. Easy to set up and the Q Symphony was basically automatic. My Samsung TV in sync with the bar sounds so good watching Dolby Atmos content. I'm upgrading from a 2018 Harmon Kardon bar that started cutting in and out from age. So it's really great to have solid sound again and hear an actual upgrade. Recommend to all!

Warning: Buying through Best Buy Online Marketplace items was horrible. The return policy based on purchased date, was already depleted by a couple weeks by the time it was received via ground shipment. Loose e-ARC connection started failing just over a month after purchased so Marketplace wouldn't let me return it, even though I only had a couple weeks of actual use. Best Buy won't cover returns to their store if it's through Marketplace, despite it being purchased through their website. The corporate decision to use 3rd party vendors is terrible and probably just to increase market share. The ONLY saving grace for me was the store manager, Patrick Miskelly (Academy North store in Colorado Springs) and Austin Garland (their Denver repair location) who really went out of their way to help me, managing to get the system fixed at no cost (otherwise $500). They are the ONLY reason I will still shop at Best Buy again because the corporate policy was screwing over the customer with no leeway. Leadership should take note that it's their people in the trenches relating with customers that make up the "Best" in Best Buy. Once they fixed the system, it's a fantastic product with outstanding sound quality. Vocal definition is very impressive - a real standout amongst it's great qualities. I will definitely stay away from buying through Best Buy Marketplace both for the questionable quality of the products they're providing, but mostly due to the pathetic customer service.

Love this samsung soundbar. Great sound but a little pricey, I think, but after having it about a month I think I got my moneys worth.

Love this soundbar being able to use speaker in TV. Also very good quality sound.

Great balanced sound. Pairs well with 65in Neo QLED. I have not dialed the rear speakers in and it still delivers great sound out of the box. Cost is high but it’s worth pairing with Samsung eco system.

Movies and games come alive with Dolby Atmos surround sound. I've never heard my home theater sound so good.

Paired with my Samsung 77-inch the sound wraps around you and because the TV has Q-symphony, it lets the TV speakers join in so the voices are clear. I love it!

Hi-fi 10/10. Wireless connection make it so easy. Perfect for movies

This is my first Samsung home theater and first buy from Best buy. Truly amazing experience from the the time out of the box. It's so easy to setup like literally anybody could do it. The Atmos effect is truly fun for something in this price range.

Went from an older AVR and speakers to this and we are amazed at the sound. The sub woofer doesn't vibrate at all like our old one.

Love this when it works but the sound cuts off periodically.