Customer Ratings & Reviews

I have been a BEST BUY customer for many years, i used to save every penny to get the latest game systems and games. I ordered a computer and phone for work on black friday and the computer came but the phone never did. I ordered this in tandem as well as spent over 1,000$ in the store on that day. I have recieved zero updates and have had to file a claim with fedex today. This is outragous as i have had no contact or updates and feel as if my time and money has been appreciated for not.

I bought the unlocked Samsung Galaxy S23 for my daughter, but didn't want to spend a ton of money in case she breaks it. The phone was factory reset and came with a generic USB cable and power adapter. The front camera lens and screen are surprisingly free of scratches and defects, except for a small bend near the rear-facing camera. This bend has caused a bubble under the screen protector we added, and I've tried two types of hard screen protectors, with both suffering the same effect. Setting up Android and adding her accounts was easy, and activating her SIM card was no problem. According to the built-in battery management software, the battery is in excellent condition and holding a charge. Everything seems to be working well, and I'll update this review if anything changes in the next couple of years. Overall, I'm satisfied with my purchase and would recommend it to anyone considering a refurbished phone.

The screen and the outer part looks good as if not used much. It gets charged easily. The phone is heating up frequently when using.

Scratch on screen but otherwise good phone. Moved from a 20 to 23 became the OLED screen on 20 was becoming an issue. The 23 is smaller

The phone works great, and I’m very happy with it. It arrived in good condition, was easy to set up, and the quality is excellent. I would recommend it.

I was pleasantly surprised what excellent condition the phone was in when it arrived! I've bought pre owned phones from best buy before, and I have never been disappointed! It arrived ahead of schedule and I was so happy to see that it was in great condition. I love best, buy and it's my go to place!

The data transfer was simple, battery life is great, and overall good quality.

The cell phone, to be a reconstructed product, has worked very well for me.

It was an excellent buy. It works perfectly! I loved That device.

PHONE SHIPPED QUICKLY AND WAS EXACTLY AS DESCRIBED

Exactly what we ordered and it is a very prefect phone

Great phone overall cannot ask for anything better.

Best phone i've ever owned. I love its advanced capabilities

Very good product, higth quality and very good price

Could work most time, but need charge more often. And screen sometimes not feel my touching.

S23 CELL PHONE Att grade a service great phone and awsome delivery services from best buy. Thanks best buy

Excellent product and reliable shipping, Highly recommended.