This product was so terribly hard to get working and to connect to my washing machine. I had to work for 2 days trying to constantly reconnect my washer to my Wi-Fi. It still says I'm not connected, but every once in a while when I run my washer it says cycle complete so I assume it's working now. That's why I gave it any stars at all

I am only giving it 3 stars due to the Samsung app. When it works, it's truly amazing. The most frustrating part is how often it disconnects ( my wifi router is in the next room, so it's not an issue of range). I have all Samsung appliances with wifi from the stove, TV's, etc... I spent over three hours on this issue and when I get it to work, the next day it's disconnected. Hopefully, they can fix this issue soon!

It's ok not great. Wish it did a lot more. Easy to install but doesn't always connect with my iPhone.

It could have been a lot better. Setup took some time figuring out. Smart controls have to be enabled everytime to use it meaningfully so that's a bummer. Also, electric usage is only viewable when smart controls are enabled while doing a load. Also, shared with my spouse but it asks to register device again - so go through whole setup - bummer. Shows machine as disconnected at all times except when running a load. Basically a glorified notification gadget for laundry being complete. Samsung should be giving these along with the machine for the feature set. Hopefully, future software updates make this more usable.

This is an "ok"product, lets you know when your load is done, but not much further functionality, besides troubleshooting. This should be something that should come with washer purchase, in my opinion.